Center For Hospitality Research
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Text Analytics Reveal the Impact of Guest Sentiment on Hotel Review Scores
February 11, 2016
Ithaca, NY, February 11, 2016 - Hotel guests often post a review of their stay along with a numerical rating of the hotel, but a new study from the Center for...
Cornell Offers Spreadsheet to Generate Optimum Restaurant Seating
November 30, 2015
Ithaca, NY, November 30, 2015 – A new tool from the Center for Hospitality Research (CHR) allows restaurateurs to optimize their reservations and seating...
Center for Hospitality Research Reports on the New Science of Service Innovation
November 11, 2015
Ithaca, NY, November 11, 2015 – The trade-off between hotel room rates and search engine results; the importance of top-down innovation in European...
Cornell Analysis Finds Confusion in Recent Supreme Court Employment Decisions
November 6, 2015
Ithaca, NY, November 6, 2015 – Two recent holdings by the U.S. Supreme Court have been hailed as "victories" for employees seeking personal...
Cuba Offers Great Opportunities and Great Obstacles, Says New Report
August 6, 2015
Ithaca, NY, August 5, 2015 - Although the U.S. embargo remains in effect, the resumption of diplomatic relations between the U.S. and Cuba opens the...
Cornell Offers Sustainability Measurement Tool
July 2, 2015
Ithaca, NY, July 2, 2015 - The hotel industry will be able to compare ranges of energy and water use, as well as carbon footprint, using a new tool from the...
Cornell Study Introduces a “Canary” for Hotel Loan Delinquencies; Provides Metric for Early Warning
November 25, 2014
Ithaca, NY, November 25, 2014 - A study from Cornell introduces a new metric that gives an early warning of distress in the hotel mortgage market. This new...
Cornell Reports Document Top Women’s Hospitality Careers, Outline Framework for Retaining Women
February 21, 2014
Ithaca, NY, February 21, 2014 - Although many women begin their professional careers in the hospitality industry, few remain in the industry long enough to...
Cornell Study Finds That Sustainability is Overall Revenue Neutral for Hotel Industry
October 21, 2013
Ithaca, NY, October 21, 2013 - An analysis of sales and rates for 9,000 hotels has demonstrated a net neutral effect for the hotel industry's efforts to...
Cornell CHR Reports Focus on Improving Hotels’ Websites and Forecasting Restaurant Sales
August 15, 2013
Ithaca, NY, August 15, 2013 - Two new publications from the Cornell Center for Hospitality Research (CHR) at the School of Hotel Administration, address...