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Cornell CHR Report Asks: “Do Property Characteristics or Cash Flow Drive Hotel Real Estate Value? The Answer Is Yes”

March 21, 2017

Ithaca, NY, March 21, 2017 - In determining accurate values for hotel properties, analysts typically use either of two methods, one based on comparable sales...

What to Expect in 2017: A View from the CHR Advisory Board

January 25, 2017

CHR Insights features industry analysis and commentary from Kelly A. McGuire, MMH ’01, PhD ’07, who is a CHR fellow and vice president, advanced...

Cornell Study Examines Emerging Trends in Hotel Revenue Management

January 19, 2017

Ithaca, NY, January 19, 2017 - Revenue management professionals suggest that total hotel RM is the wave of the future and that, going forward, technology and...

Cornell Study Highlights Diversification Benefits of REIT Stock Investments

January 11, 2017

Ithaca, NY, January 11, 2017 - Financial planning typically involves deciding how much savings to place in stocks, bonds and other assets while weighing the...

Cornell Study Examines How Bias Affects Hiring Practices

December 7, 2016

Ithaca, NY, December 7, 2016 - Removing bias from the hiring process presents challenges for the hospitality industry and other service industries that want a...

Cornell Tool Allows Restaurants to Evaluate Early Bird & Night Owl Menu Specials Effectiveness

September 9, 2016

Ithaca, NY, September 9, 2016 - A new tool published by the Cornell Center for Hospitality Research (CHR) helps restaurant operators calculate the likely...

Cornell Study Puts Retaliation Claims in a Class by Themselves

September 7, 2016

Ithaca, NY, September 7, 2016 - While it is unlawful for race, color, national origin, sex, or religion ever to motivate an employer’s personnel...

Likely Boost for Hotel Profits According to Cornell Analysis

August 30, 2016

Ithaca, NY, August 30, 2016 - Although the U.S. recovery from the Great Recession has been slow and uneven, unemployment has gradually dropped, and both...

Building a Smart Distribution Strategy

August 25, 2016

By Kelly A. McGuire CHR Insights features industry analysis and commentary from Kelly A. McGuire, MMH ’01, PhD ’07, who is a CHR fellow and vice...

Changing Relationship of Supervisors and Employees Revealed in Cornell Study

August 24, 2016

Ithaca, NY, August 24, 2016 - Fairness is the beginning of a solid relationship between supervisors and employees, but other factors soon become more...

Cornell Study: Hotels Managers Shouldn’t Overdo Responses to Online Review

April 19, 2016

Ithaca, NY, April 19, 2016 - A new study from Cornell University suggests that hotel guests appreciate substantive responses to negative reviews, but operators...

Cornell Study: Charging for Restaurant Reservations May Gain Acceptance

April 14, 2016

Ithaca, NY, April 14, 2016 - The idea that restaurants would charge money for table reservations seems unlikely, but this practice already occurs in some...

Executive Insights on Leader Integrity: The Credibility Challenge; A New Report by Cornell

March 4, 2016

Ithaca, NY, March 4, 2016 - Despite the essential importance of integrity to corporate leadership, achieving integrity—and even defining it—can be...

Text Analytics Reveal the Impact of Guest Sentiment on Hotel Review Scores

February 11, 2016

Ithaca, NY, February 11, 2016 - Hotel guests often post a review of their stay along with a numerical rating of the hotel, but a new study from the Center for...

Cornell Offers Spreadsheet to Generate Optimum Restaurant Seating

November 30, 2015

Ithaca, NY, November 30, 2015 – A new tool from the Center for Hospitality Research (CHR) allows restaurateurs to optimize their reservations and seating...

Cornell Report Shows Hotel Brand Conversions Can Boost Performance

November 16, 2015

Ithaca, NY, November 16, 2015 – Hotels that convert from one brand to another generally see improved occupancy, revenue, and profit—provided they...

Center for Hospitality Research Reports on the New Science of Service Innovation

November 11, 2015

Ithaca, NY, November 11, 2015 – The trade-off between hotel room rates and search engine results; the importance of top-down innovation in European...

Cuba Offers Great Opportunities and Great Obstacles, Says New Report

August 6, 2015

Ithaca, NY, August 5, 2015 - Although the U.S. embargo remains in effect, the resumption of diplomatic relations between the U.S. and Cuba opens the...

Disruption Equals Opportunity for Tech Entrepreneurs, Says Cornell Panel

July 17, 2015

Ithaca, NY, July 17, 2015 - The explosion of new technology has created opportunities for entrepreneurs, as the cloud opens new avenues for service operations....

Cornell Offers Sustainability Measurement Tool

July 2, 2015

Ithaca, NY, July 2, 2015 - The hotel industry will be able to compare ranges of energy and water use, as well as carbon footprint, using a new tool from the...

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