Cornell Reports Document Top Women's Hospitality Careers, Outline Framework for Retaining Women
February 21, 2014 8:44am
As part of a study sponsored by Carlson-Rezidor, Walsh, Fleming, and Enz, all of whom are members of the faculty of the Cornell School of Hotel Administration, interviewed twenty women who are hospitality industry leaders-twelve corporate leaders and eight entrepreneurs. The researchers first examined how these twenty women achieved their industry success, and then developed a framework for companies interested in advancing more women and taking advantage of this talent pool.
"These are twenty exceptional women with an amazing level of personal drive," said Walsh, an associate professor of management and organizational behavior. "Based on their interview comments, our analysis highlighted the importance of networking, finding a sponsor, and taking thoughtful risks, including assignments that don't seem directly connected to their current career path. The key to balancing work and family responsibilities involved work autonomy, including flexibility and control, together with a strong support network, which usually included a life partner."
"We must note that eight of these twenty successful women left their corporate positions to become entrepreneurs. They accepted the increased pressure and responsibilities from their choice, because they considered that gaining control of their careers made the effort worthwhile and the experience meaningful," added Fleming, a senior lecturer of management and organizational behavior. "Our study indicates that hospitality organizations would do well to retain some of this talent, and in our report we suggest that one way to help this happen is for top leaders to make a deep commitment to such policies as purposeful long-term career development that provides a sightline to the top."
"Our goal is to strengthen the hospitality industry's situation as well as that of women," said Enz, the Lewis G. Schaeneman, Jr. Professor of Innovation and Dynamic Management and a professor in strategy. "Strategically, it makes sense to advance the most talented people in an organization, regardless of gender. Research has shown that companies do better financially when women are well represented in top leadership positions. Our study found that the mid-career time seems to be most critical for retaining talent. The chances of holding on to top talent are improved if firms develop appropriate policies and design infrastructures of support to assist these mid-career professionals."
center for hospitality research
Contact: Jane Henion
Text Analytics Reveal the Impact of Guest Sentiment on Hotel Review Scores
Radio Interview with Cornell's Professor Chekitan S. Dev on Hilton's New Tru Brand Targeting Millennials
Cornell Offers Spreadsheet to Generate Optimum Restaurant Seating
Center for Hospitality Research Reports on the New Science of Service Innovation
Cornell Analysis Finds Confusion in Recent Supreme Court Employment Decisions
Duetto's Marco Benvenuti is 2015-16 Pillsbury Institute Entrepreneur in Residence at Cornell's SHA
The Deepwater Horizon Oil Spill Damaged the Environment, the Travel Industry & Corporate Reputations
Cornell Study Analyzes Effects of EB-5 Financing on Hotel Development
Cuba Offers Great Opportunities and Great Obstacles, Says New Report
Cornell Offers Sustainability Measurement Tool
Cornell Roundtable Focuses on Potential Model Union Contract
Cornell Study Finds Travelers Want More Mobile Options
Cornell Study Highlights Drivers of Risk Premium Paid for Hotel Loans
Cornell Study Supports Strategic Price Positioning in European Hotels
Say What You Mean - Do as You Say - Cornell Report Demonstrates the Power of Management Integrity
Cornell Study Finds that Loyal Sports Fans Focus on Complete Service Experience
Cornell Study Highlights Customers' Role in Service Quality
Cornell Study Introduces a "Canary" for Hotel Loan Delinquencies; Provides Metric for Early Warning
Cornell "Cyborg" Study Focuses on the Combination of Technology with Customer Service
Restaurant Customers Are Ready to Use Guest-Operated Payment Technology, Says Cornell Study
Please login or register to post a comment.