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June 5, 2015, Dallas, TX. UniFocus is pleased to announce that its partnership with Divi Resorts has gone live. Divi decided on GUESTScope™, as that was the solution that helped them collect better feedback from their guests, and was also time and cost efficient, in addition to being environmentally friendly. Jason Price, Director of Revenue Development & Sales Management at Divi Resorts, says, “The expectation was to create an automated and streamlined process to analyze and interpret valuable guest feedback. We will use the feedback collected through the GUESTScope™ solution to better service our current and future guests. The initial expectations have been met, and we are looking to continually evolve this process as we move forward.” David Phillips, EVP – Business Development at UniFocus is excited about this new partnership. “We are very happy to help Divi Resorts improve its guest survey data collection. Before, they were using a manual program consisting of printed paper cards; it was very time consuming as well as costly. We are looking forward to continuing this relationship with Divi Resorts long into the future.”

About Divi Resorts

Divi Resorts is the vacation expert of the Caribbean, with a collection of eight premium resorts spanning five stunning Caribbean islands. With vacation stays as well as full and fractional ownership, the resorts provide a multitude of vacation pleasures, from relaxing on white sand beaches and indulging in spa services, to embarking on scuba diving adventures and perfecting one’s golf swing. For more information on Divi Resorts, call 1-800-367-3484 or visit www.diviresorts.com.

The Divi Resorts logo is the service mark on Divi Hotels, Inc.; its use represents the group of resort companies owned by the registrant or operating under the registrant’s Divi Resorts brand. 

About UniFocus

UniFocus has developed a Total Workforce Performance platform of Labor Management and Time & Attendance Solutions that guarantees reduced labor costs, improved productivity, better employee engagement AND ensures overall staff performance to increase customer satisfaction. You can be assured of having the right employee, with the right skills, at the right time, in the right place, and with the right attitude, at the lowest possible cost.

At UniFocus, we have more than 35 years of experience supporting thousands of locations globally, in over 100 countries, in exceeding YOUR customer's expectations at the lowest cost!

We're Total Workforce Performance - the Fusion of Workforce Management, Engagement, and Satisfaction. 

Contact: Jared Kerstein, Sales and Marketing Specialist

jkerstein@unifocus.com / (972) 512-5061

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