TPG Hospitality Maximizing Employee Engagement With UniFocus
October 6, 2014 6:07am
UniFocus welcomes TPG Hospitality as a partner selecting its STAFFScope™ survey. This will help to understand staff perceptions and motivations, which management can act on, to increase employee loyalty. If the staff is loyal and happy, customers will be more satisfied and more likely to return in the future. "I have used this in the past, so I was very excited to be able to bring this onboard here at TPG. The amount of drill-down detail is excellent, and as always, the Survey team at UniFocus was a joy to work with," says Ned Webster, the VP of HR, TPG Hospitality.
According to David Phillips, the EVP of Business Development, UniFocus, "We are proud to have the right technology in place here at UniFocus that will allow TPG to measure employee satisfaction and take action ensuring employees are working with the right attitude. All of which increases a customer's intent to recommend and return. We are very excited to announce this new partnership with TPG Hospitality and look forward to the collaboration."
Via TPG's proprietary value optimization process, TPG creates unprecedented value by exploiting a hotel's operational inefficiencies via techniques refined through years of hospitality management experience. Having sustained growth, invested, and operated through several market cycles, the company is able to position properties to prosper in up cycles and mitigate risk in down cycles through highly skilled hands-on management.
It is through TPG's proven ability to tailor its value-add strategy, either as an owner/operator or third party hospitality manager that lenders, servicers, portfolio owners and investors have repeatedly realized above market performance.
UniFocus' technologies and integrated metrics allow companies to measurably increase profit margins. With UniFocus, you have the right employee, with the right skills, at the right time, at the right place, AND with the right attitude, at the lowest possible cost. Our innovative solutions plan, control, and analyze your labor resources, PLUS with integrated measurement of employee engagement you assure the highest levels of customer satisfaction. Only then can you truly increase your performance, productivity, and most importantly, your profit.
At UniFocus, we have more than 35 years of experience supporting thousands of locations globally, in over 100 countries, in achieving controlled labor costs, increased profits, and higher intent to return.
We're the fusion of workforce management, engagement, and satisfaction.
UniFocus is an allied member of the American Hotel & Lodging Association and a member of the National Restaurant Association.
For more information, visit www.UniFocus.com or call 972-512-5000.
Contact: Beth Mahler
UniFocus Names Richard Moreau, Former COO of Strategic Hotels & Resorts, to Board of Directors
UniFocus to Host Webinar on Integrating Guest Surveys & Online Reviews, Jan. 26th
UniFocus Taps Autumn Moss as Director of Marketing
The Westin Fort Lauderdale in Florida Welcomes General Manager, Chris Alto
TPG Hospitality Names John DePiro as General Manager at Fort Lauderdale Marriott North in Florida
TPG Hospitality Launches Multi-Million Dollar Renovation to Upgrade the Renaissance Boca Raton Hotel
TPG Hospitality Names Alon Ben-Gurion as General Manager for DoubleTree by Hilton Boston North Shore
TPG Hospitality Embarks on Property-Wide Renovation of the Fort Lauderdale Marriott North
TPG Hospitality Appoints Mehmet Bahtiyar as General Manager for Renaissance Boca Raton Hotel
TPG Hospitality Selected to Operate First Pullman Hotel in North America
The Westin Fort Lauderdale Unveils Multi-Million Dollar Guestroom Renovation
New Widget from UniFocus Reveals How Much Money Service Businesses Are Leaving on the Table
TPG Hospitality Plans Major Portfolio Improvements Affecting 26 Properties throughout U.S.
The Shaner Group Automates Guest Feedback with UniFocus!
Hammock Dunes Club Hits a Hole in One with Time and Attendance by UniFocus!
UniFocus Adds 351 New Client Properties as Hospitality Industry Adds Workforce Management Solutions
UniFocus to Showcase 360-Degree Workforce Management Solutions at HITEC
B Hotels and Resorts Gets Unique Insight by Choosing MEETINGScope™ from UniFocus
Divi Resorts Chooses Automation with GUESTScope™ by UniFocus
Downtown Grand Las Vegas Hotel and Casino Wins with UniFocus Time & Attendance Solution!
Please login or register to post a comment.