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UniFocus welcomes TPG Hospitality as a partner selecting its STAFFScope™ survey.  This will help to understand staff perceptions and motivations, which management can act on, to increase employee loyalty.  If the staff is loyal and happy, customers will be more satisfied and more likely to return in the future. "I have used this in the past, so I was very excited to be able to bring this onboard here at TPG.  The amount of drill-down detail is excellent, and as always, the Survey team at UniFocus was a joy to work with," says Ned Webster, the VP of HR, TPG Hospitality.

According to David Phillips, the EVP of Business Development, UniFocus, "We are proud to have the right technology in place here at UniFocus that will allow TPG to measure employee satisfaction and take action ensuring employees are working with the right attitude.  All of which increases a customer's intent to recommend and return.  We are very excited to announce this new partnership with TPG Hospitality and look forward to the collaboration."

About TPG Hospitality

TPG Hospitality is considered among the nation's elite hotel companies by evidence of its consistent national ranking as a top hospitality manager and top hospitality construction company.  These results have earned TPG preferred status as an approved operator of all the major hotels brands including Hilton, Hyatt, InterContinental, Marriott, Wyndham, and Starwood.

Via TPG's proprietary value optimization process, TPG creates unprecedented value by exploiting a hotel's operational inefficiencies via techniques refined through years of hospitality management experience.  Having sustained growth, invested, and operated through several market cycles, the company is able to position properties to prosper in up cycles and mitigate risk in down cycles through highly skilled hands-on management.

It is through TPG's proven ability to tailor its value-add strategy, either as an owner/operator or third party hospitality manager that lenders, servicers, portfolio owners and investors have repeatedly realized above market performance.

About UniFocus

UniFocus is the only global Labor Management and Time & Attendance Solutions provider that guarantees reduced labor costs, continually improves productivity, engages employees, AND ensures customer expectations are exceeded.  UniFocus integrates advanced scheduling with employee engagement and customer perceptions. We help our partners ensure higher levels of customer satisfaction through combining innovative labor management system with a complete suite of survey solutions.  Our systems fully engage your staff to increase productivity and drive labor dollars to YOUR bottom line.

UniFocus' technologies and integrated metrics allow companies to measurably increase profit margins. With UniFocus, you have the right employee, with the right skills, at the right time, at the right place, AND with the right attitude, at the lowest possible cost.  Our innovative solutions plan, control, and analyze your labor resources, PLUS with integrated measurement of employee engagement you assure the highest levels of customer satisfaction.  Only then can you truly increase your performance, productivity, and most importantly, your profit.

At UniFocus, we have more than 35 years of experience supporting thousands of locations globally, in over 100 countries, in achieving controlled labor costs, increased profits, and higher intent to return.

We're the fusion of workforce management, engagement, and satisfaction.

UniFocus is an allied member of the American Hotel & Lodging Association and a member of the National Restaurant Association.  

For more information, visit or call 972-512-5000.

Contact: Beth Mahler / (972) 512-5120

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