TPG Hospitality Maximizing Employee Engagement With UniFocus
October 6, 2014 6:07am
UniFocus welcomes TPG Hospitality as a partner selecting its STAFFScope™ survey. This will help to understand staff perceptions and motivations, which management can act on, to increase employee loyalty. If the staff is loyal and happy, customers will be more satisfied and more likely to return in the future. "I have used this in the past, so I was very excited to be able to bring this onboard here at TPG. The amount of drill-down detail is excellent, and as always, the Survey team at UniFocus was a joy to work with," says Ned Webster, the VP of HR, TPG Hospitality.
According to David Phillips, the EVP of Business Development, UniFocus, "We are proud to have the right technology in place here at UniFocus that will allow TPG to measure employee satisfaction and take action ensuring employees are working with the right attitude. All of which increases a customer's intent to recommend and return. We are very excited to announce this new partnership with TPG Hospitality and look forward to the collaboration."
Via TPG's proprietary value optimization process, TPG creates unprecedented value by exploiting a hotel's operational inefficiencies via techniques refined through years of hospitality management experience. Having sustained growth, invested, and operated through several market cycles, the company is able to position properties to prosper in up cycles and mitigate risk in down cycles through highly skilled hands-on management.
It is through TPG's proven ability to tailor its value-add strategy, either as an owner/operator or third party hospitality manager that lenders, servicers, portfolio owners and investors have repeatedly realized above market performance.
UniFocus' technologies and integrated metrics allow companies to measurably increase profit margins. With UniFocus, you have the right employee, with the right skills, at the right time, at the right place, AND with the right attitude, at the lowest possible cost. Our innovative solutions plan, control, and analyze your labor resources, PLUS with integrated measurement of employee engagement you assure the highest levels of customer satisfaction. Only then can you truly increase your performance, productivity, and most importantly, your profit.
At UniFocus, we have more than 35 years of experience supporting thousands of locations globally, in over 100 countries, in achieving controlled labor costs, increased profits, and higher intent to return.
We're the fusion of workforce management, engagement, and satisfaction.
UniFocus is an allied member of the American Hotel & Lodging Association and a member of the National Restaurant Association.
For more information, visit www.UniFocus.com or call 972-512-5000.
Contact: Beth Mahler
UniFocus Appoints New Sales and Marketing Leadership
UniFocus's Tip Pool Feature Provides Simple Solutions to Changing Federal Tip Regulations
Faster, Nimbler Performance: UniFocus Boosts Its Industry-Leading Workforce Management Solutions with Hyper-Converged Infrastructure
UniFocus LMS Introduces Mobile 2.0 for Faster, More Flexible Scheduling On-the-Go
White Lodging Selects UniFocus' Industry-Leading Labor Management Solution for Its Diverse Hotel Portfolio
UniFocus Survey Shows Correlation Between Employee Engagement and Guest Satisfaction
UniFocus Starts 2017 with a Formidable First Quarter, Gaining 17 New Clients for Its Industry-Leading Workforce Performance Solutions
UniFocus Promotes Celia Karseno to VP of Technology Utilization
Arlo Hotels Adds UniFocus' MEETINGScope to Maximize Event Planner Satisfaction
Monarch Beach Resort Implements MEETINGScope to Gauge Planner Feedback
UniFocus Launches Labor Management System Tailored to the Select-Service Hotel
The Walper Hotel Adds UniFocus’ GUESTScope & STAFFScope
In Robust Third Quarter, 83 Properties Add UniFocus Solutions, from Employee and Guest Feedback Tools to Its Signature LMS
UniFocus' Advanced Training Courses Help Users Harness the Full Power of Workforce Performance Technology
UniFocus Marks Strong Growth Quarter as Managers Increasingly Turn to Staff and Customer Survey Solutions to Drive ROI
UniFocus Taps Information Security Expert Patrick Glennon to Spearhead New CISO Function
TPG Hospitality Debuts Multi-Million Dollar Renovation of Kentucky's Hyatt Regency Lexington
Hawaiian Hotels & Resorts Selects UniFocus for Hospitality-Specific Labor Management Solutions
TPG Hospitality Completes Multi-Million Dollar Renovation of the Renaissance Boca Raton Hotel
UniFocus Names Richard Moreau, Former COO of Strategic Hotels & Resorts, to Board of Directors
Please login or register to post a comment.