A New Look at the Direct-Booking Game for Hotel Chains / Jochen Ehrhardt
A quality assurance analysis of luxury hotel groups websites reveals attempts to increase direct bookings fell short by failing to deliver on the basics in both the OTA’s area of weakness (content with substance) as well as strengths (a user-friendly logic that was easy to understand and thus navigate for a great booking experience).
Hotelogix Launches Unified Marketplace Platform for Hotels with 75+ Integrations
Hotelogix Marketplace lists 75+ integrations across hospitality technology categories, including Channel Manager, Reputation Management Systems, Booking Engine, Revenue Management Systems, Accounting Systems, Loyalty Program, Point of Sale, Business Analytics, EPBX, Email and Keycards.
How Luxury Hospitality Brand AKA Standardizes Operations Across 10 of Their Properties
AKA management recognizes a deep impact not only on staff communication, but also on resident engagement and satisfaction. With today’s technological norms, guests appreciate the ability to have quick and simple interactions via text as opposed to phone calls or emails.
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