Penn State Hospitality Successfully Implements Industry Leading Labor Management System by UniFocus
January 9, 2015 6:49am
As the organization is now six months from implementation of UniFocus' Labor Management System, Penn State Hospitality Services is confident of the effectiveness of the investment and its potential to have a positive impact on organizational profitability. While Jim Purdum, General Manager, noted that there were challenges, the team never gave up. "We are really impressed with how hard everyone worked during this process to help us adjust to a new way of managing labor. Our team has embraced this change as we work to be as efficient and effective as possible."
In turn, Ken Heymann, COO at UniFocus, really appreciates the relationship UniFocus has with PSHS. "Jim and his team have been great advocates for us. Throughout everything, they worked to ensure that this initiative succeeded. Based on our findings in the months since, we can say with full confidence that we helped to make sure Penn State Hospitality Services has the tools to provide the right employee, with the right skills, at the right time, in the right place, and at the optimum cost."
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By adding employee engagement to advanced scheduling, this Total Workforce Performance platform not only guarantees improved labor costs, but ensures overall staff performance that achieves customer expectations. With UniFocus, you can be assured of having the right employee, with the right skills, at the right time, in the right place, and with the right attitude, at the lowest possible cost.
UniFocus technologies and integrated metrics increase productivity, drive labor savings to YOUR bottom line, while you ensure customer satisfaction. Our innovative solutions forecast, plan, control, and analyze your labor resources from a numbers and attitudinal perspective. Coupled with your customer perceptions, you now have an integrated tool that points you in the right direction for optimal staff performance.
At UniFocus, we have more than 35 years of experience supporting thousands of locations globally, in over 100 countries, in helping them achieve controlled labor costs, increased profits, and higher intent to return and recommend.
We're Total Workforce Performance - the fusion of workforce management, engagement, and satisfaction.
UniFocus is an allied member of the American Hotel & Lodging Association and a member of the National Restaurant Association. For more information, visit www.UniFocus.com or call 972-512-5000.
Contact: Beth Mahler, Marketing and Brand Director
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