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DALLAS – Oct. 8, 2015 – The service industry frequently leaves significant dollars on the table each year because of ineffective labor management, according to UniFocus, a leader in Total Workforce Performance solutions. Among the businesses affected are hotels and resorts, restaurants, healthcare, casinos and gaming, family entertainment, and theme parks.


In just a few easy steps, managers now can use UniFocus’ new online ROI Calculator to estimate their company’s potential annual labor savings with a switch to UniFocus’ Labor Management System (LMS) software solution.


“The ROI Calculator is the perfect, facile tool for managers looking to understand the potential cost benefits of employing effective workforce management,” said Mark Heymann, CEO of UniFocus. “This new online tool gives companies a glimpse into the financial impact of our easy-to-use yet sophisticated functionality of our various business solutions.”


UniFocus technology provides accurate forecasts coupled with industry-leading dynamic scheduling that enable businesses to synchronize labor resources with business demand. The technology easily assists with budgeting, planning and scheduling to drive a guaranteed return and improve service quality.


UniFocus’ mission to deliver industry leading tools that guarantee better workforce performance and a larger return on investment to service organizations has been realized time and again. Having never failed to meet its commitment to save between three and 10 percent of gross labor expenses, the company guarantees a return on investment averaging three to six times a company’s initial investment within the first 12 months of implementation. Over the past five years, UniFocus clients have saved more than $200 million and seen asset values increase more than $3.3 billion.


About UniFocus

Founded in 1998 by seasoned industry executives, UniFocus started out measuring guest satisfaction for clients in hospitality. The company added a dedicated meeting planner feedback tool and a mystery shopper function before evolving into the workforce end of business -- labor management, time and attendance and employee feedback. In 2014, an employee engagement tool was instituted and the three disciplines – labor management, engagement and customer satisfaction – came together to create Total Workforc923e Performance. UniFocus offers a wide range of training and educational opportunities that teach best practices and skills necessary to improve productivity. Custom consulting services are also available on demand.


Based in Dallas, UniFocus has grown to become one of the largest performance management firms in the service sector, supporting thousands of locations globally in more than 100 countries. It is ranked among America’s fastest growing privately owned companies in the Inc. 5000. UniFocus, 2455 McIver Lane, Carrollton, TX 75006; 972-512-5000;;; Facebook: @UniFocus; Twitter: @UniFocus.

Contact: Brock Talbot / Jay Austin / / 212-980-9231 / 212-284-9939

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