PALM BEACH, FL – The Breakers Palm Beach has promoted Tricia Taylor to hold a pivotal leadership role, as announced by Paul N. Leone, CEO of the independent, luxury hotel enterprise and Flagler System, Inc.
Tricia Taylor, senior vice president & general manager, and a 23-year veteran of The Breakers, has been promoted to Executive Vice President & General Manager. Taylor’s wide-ranging responsibilities for this complex, multi-faceted resort, consist of leading 1,800 associates throughout the property’s four operating divisions: rooms, food & beverage, event services and recreation (spa, pool & beach, activities, golf and tennis), plus additional support departments including marketing, revenue management and security. Determined to consistently raise the standard of excellence, Taylor’s primary focus is on the continual improvement of products and services, guest satisfaction and team member engagement and well-being.
A graduate of Cornell’s School of Hotel Administration, Taylor began her career at New York’s Waldorf Astoria and joined The Breakers in 1996. Progressing through the Rooms Division, Taylor was promoted to hotel manager in 2002, while earning her MBA with honors at Florida Atlantic University. She became general manager in 2010 and five years later she was promoted to senior vice president. An advocate of hospitality education, Taylor is a guest lecturer at Florida Atlantic University, University of Central Florida (UCF) and Cornell University. She is on the Advisory Board for UCF’s Rosen College of Hospitality Management and serves as a coach for Cornell University’s Leadership Development Program.
