Trendy Californian property caters to guest expectations for access to streaming services on guestroom televisions while protecting sensitive information.
TRUCKEE, Calif. — September 17, 2019 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions, has announced the successful implementation of BeyondTV GuestCast™ at the Cedar House Sport Hotel. Located near Lake Tahoe and providing its guests with convenient access to an array of outdoor activities such as hiking and skiing, Cedar House Sport Hotel also recognized a need to cater to modern in-room entertainment expectations using GuestCast’s advanced and fully secure casting abilities.
With the property deciding to remove its video-on-demand service due to a lack of guest interest, Cedar House Sport Hotel leadership sought out an alternative solution that could deliver the same high level of content personalization that guests are now accustomed to at home. Ultimately opting against implementing smart televisions due to the lack of privacy controls and risk of guests forgetting to erase personal login information, the hotel instead selected BeyondTV GuestCast as a cost-effective, secure and straightforward content casting platform. With BeyondTV GuestCast, hotel guests are able to instantly cast their own content to guestroom televisions hassle-free from personal computers, iOS or Android-based devices. Compatible with more than 1,000 mobile-based apps, the solution also importantly safeguards sensitive guest data due to its device isolation capabilities that prevent cross-room communication.
“Consumer entertainment technology is evolving so rapidly that we are fast approaching a time where guests will consider a hotel’s lack of content casting abilities to be a considerable negative factor versus finding the availability of such functionality to be a pleasant surprise,” said Patty Baird, Owner and Director of the Cedar House Sport Hotel. “Since implementing BeyondTV GuestCast, we have barely encountered any in-room entertainment issues as the platform mirrors the quality and ease-of-use that guests are accustomed to when at home, yet is straightforward for us to setup and manage thanks to its ability to operate on virtually any television model or internet network. Our decision to implement BeyondTV GuestCast is also due to the solution offering the option of adding subsequent guest convenience enhancing features and services should the need later arise.”
Demonstrating hotel leadership’s belief in the rising demand for casting functionality is the analytical feedback that approximately half of the property’s guestrooms were already utilizing GuestCast within the first week of implementation. Such statistics further bolster the results of a recent HIS guest survey where 64 percent of respondents indicated a preference to cast their own content from personal devices versus using a hotel’s video-on-demand service.
For more information about the full range of technology solutions available from Hotel Internet Services, please contact Gary Patrick at 866-265-7575 Ext. 705 or email gary@hotelwifi.com.
