NEW YORK (April 9, 2024) – New York based owner and branded operator, Loews Hotels & Co, has named Dan Flannery Chief Operating Officer (COO.) Flannery will draw on more than four decades of hospitality industry experience to lead all aspects of Operations for the 25-hotel company.
As COO, he is responsible for developing and implementing strategies to enhance operational efficiency, improve guest experiences and drive overall business growth. Flannery’s focus is rooted in delivering exceptional service, optimizing business unit profitability, along with ensuring seamless alignment and execution of strategic imperatives across the organization.
Flannery is considered one of the most accomplished and experienced hotel executives in the industry. He brings a background in operations, training, brand development, food & beverage concepting, financial management and team building to Loews Hotels & Co.
“Dan’s impressive background, tenure in the industry and all-around skill set position him as the ideal person to lead our operations efforts. His qualifications have us even more excited to see what’s next in this area,” said Alex Tisch, President & CEO, Loews Hotels & Co. “As COO, Dan and his team will continue to deliver exceptional experiences for our guests, team members and neighbors, while bringing new and innovative ideas to achieve performance and guest satisfaction.”
Most recently, he was the CEO of Cape Resorts, and prior to that role, Flannery created and launched the EDITION luxury lifestyle brand with the legendary hotelier, Ian Schrager. While at EDITION, he opened and operated the brand’s first 15 hotels around the world and in the United States, United Kingdom, Italy, Spain, Turkey, Iceland, China, Japan, and the Middle East.
During his storied career, Flannery also held Regional and General Manager responsibilities for The Ritz-Carlton Hotel Company for its Northeast U.S. hotels, including the Ritz-Carlton New York, Central Park.
Throughout his time in the industry, he has been recognized as “Hospitality Professional of the Year” by the Food and Beverage Association of New York City, “Operations Executive of the Year” by the Hotel Sales and Marketing Association International (HSMAI), and Luxury Travel Advisor Magazine declared him “Top General Manager in the World” in 2008. Flannery is regarded for mentoring hospitality professionals, including some of the hospitality industry’s most admired and respected leaders.
He received a Bachelor of Science degree from the University of Maryland and currently sits on The Industry Advisory Board for Pennsylvania State University School of Hospitality Management. Flannery previously served on the Advisory Board Executive Committee for the New York University, Tisch Center for Hospitality, Tourism and Sports Management; and on the Dean’s Advisory Council for the Robert H. Smith Business School at the University of Maryland.
