SAN JUAN, Puerto Rico (April 22, 2014) – Sheraton Puerto Rico Hotel & Casino announced today the appointment of Sam Basu as the new general manager. Basu hails from The St. Regis Bahia Beach Resort, Puerto Rico, bringing more than 23 years of nuanced experience throughout the luxury hospitality industry.
“We’re delighted to add Basu’s knowledgeable perspective as we continue catering to San Juan’s influx of discerning travelers,” said Jeannette Aviles, director of sales and marketing. “His proven global successes and superior knowledge of Puerto Rico as a destination will further elevate our efforts as one of the leading hotels in the Caribbean.”
As general manager, Basu will ensure a premium experience for guests of the Sheraton Puerto Rico Hotel & Casino, the first LEED certified hotel in the Caribbean region primly situated in the heart of San Juan’s convention center district, which recently announced a $36 million expansion. As general manager, his responsibilities will encompass the day-to-day hotel operations, overseeing all aspects of the guest experience as well as the hotel’s myriad of meetings events.
“From the start, the property has led the charge in providing a heightened hospitality experience in one of San Juan’s newest and promising districts,” said Sam Basu. “I look forward to furthering the hotel’s established rapport with leisure and business travelers alike.”
Basu’s itinerant experiences in hospitality management pull from a myriad of destinations, rooted in his collegiate studies in India. His previous appointments entailed management positions at The Ritz-Carlton, San Juan Hotel; Wyndham Grand Rio Mar Beach Resort & Spa; Trump Ocean Club International Hotel and Tower, Panama; and his most recent position as hotel manager of The St. Regis Bahia Beach Resort, Puerto Rico.
