Streamlining Processes and Maximizing Function Space with Delphi 2015 and N2GO
December 19, 2014 – Portsmouth, NH – Newmarket® International, Inc. (“Newmarket”), an Amadeus company, the proven business solutions provider for empowering hospitality organizations to lower costs and increase revenue while improving customer satisfaction and guest loyalty, today announced that Xiamen C&D Tourism and Hotels Incorporation (“C&D Tourism and Hotels “) has selected Delphi 2015 and N2GO to expand their group business.
Established in 2003, C&D Tourism and Hotels, a subsidiary of Xiamen C&D Co. Ltd., currently operates eleven self-owned, high star-rated hotels under the brands of C&D Hotels and YIHO Hotels, and one international travel agency. It has been accredited in the “Top 10 Brand Hotel Management Companies” and received the “Most Influential Hotel Group in Investment Management” of Sino-foreign Hotels Platinum Award.
“Group business is critical for hotel groups; however, many properties with meeting facilities put too much emphasis on FIT (free individual travelers), leaving exquisite function rooms idle,” said Mr. Yong Gao, who manages corporate IT for C&D. “As a leading supplier of proven hospitality technology solutions, we strategically selected Newmarket based on its long term cooperation with top international hotel companies.”
C&D chose the following solutions from Newmarket to grow group business:
– Delphi 2015 automates sales and catering operations with advanced functionality, such as maintaining contact with customers and prospects, tracking critical property metrics, maximizing use of space, and managing client requests for changes.
– N2GO provides hospitality sales representatives with convenient access to Delphi information and functionality via mobile devices such as tablets and smartphones.
“With the help of Newmarket solutions, we are looking forward to streamlining the group business process and maximizing function space,” said Mr. Yong Gao. “Our sales team will have more time to concentrate on exploring and closing new business, catering staff will provide perfect event execution, and management will be able to easily evaluate and analyze operations.”
“We are glad that C&D selected Newmarket solutions to develop their meetings and events business,” said Jeff Hiscox, President and CEO of Newmarket. “We will continue to expand our relationship with C&D as Newmarket solutions help them increase revenue and improve customer loyalty.”
