Phoenix — May 18, 2015 — Multi-Systems, Inc. (MSI), a leading hotel cloud services hospitality technology provider, announced today the 100th installation of MSI CloudPM™ at the My Place Hotel in Aberdeen, South Dakota. My Place Hotels, LLC has selected MSI to be the exclusive provider of MSI CloudPM and its other MSI TruCloud™ solutions, including MSI CloudCRS™ and MSI CloudPay™.
The newly opened flagship Aberdeen property is one of 17 currently deployed with MSI cloud solutions, with seven more under construction. The chain is known as America’s Newest and Best Economy Extended Stay Hotels™. It is the first chain to implement the extended-stay concept within MSI CloudPM.
Ryan Rivett, Co-Founder, President and COO, My Place Hotels of America, LLC said, “We expect an explosion of growth of My Place Hotels throughout North America. With 40 years of great fortune in the industry, we have succeeded by recognizing the importance of relationships and practical business methods. Because of this, we value our partnership with MSI. It is our single-source supplier of cloud-based PMS, CRS and credit card compliancy technology for My Place Hotels.”
“MSI CloudPM offers ease-of-use, reliability and seamless integration with all our hotel solutions,” Mr. Rivett continued. “MSI TruCloud delivers a simplified format and efficient experience for My Place properties and patrons.”
“We’re all smiles at the front desk,” stated General Manager at the Aberdeen My Place Hotel, Madeline King. “We are very impressed with how easy this application is, how simple it was to be trained on, and how effortless it is to navigate through MSI’s cloud software.”
One-source support enables the MSI CloudPM user to interact with customer service individuals who have multiple years’ experience in the hotel industry.
“MSI has a great support team,” Ms. King went on to say, “in addition to a chat feature in the software that helps tremendously. Everything meets our business needs, and we are excited to be a part of the joint venture between My Place and MSI.”
MSI President and CEO, Rick Munson had the pleasure of attending the My Place grand opening in Aberdeen. He added, “We are bringing a revolution to the hospitality industry through the use and guest experience of cloud technology. MSI is honored to be of service to My Place Hotels of America and their guests. We look forward to working side-by-side with the My Place Team to help grow the Franchise. At the same time, we will assist with increasing RevPar while enhancing guest services at each hotel.”
