Hospitality industry leader, Yvonne Lembi-Detert, steps down after 30+ successful years of building and managing boutique hotels
SAN FRANCISCO, CA – (July 14, 2015) — Based in San Francisco, Engage Hospitality (www.EngageHospitality.com) is an inventive hotel management company whose primary focus is to achieve profitable results and operational success for hotel owners, by promoting guest loyalty and creative and forward-strategies while providing an engaging workplace for employees. Launched in 2010 by Yvonne Lembi-Detert, the CEO and President of the Personality Hotels Collection and David Chin, COO of Personality Hotels, Engage Hospitality has grown to be one of Northern California’s leading hotel operators, with 13 hotels in its current portfolio, and serves a diverse range of owners, including private owners, REITs, real estate investors and private equity funds.
In May 2015, current Chief Operating Officer David Chin took over as President and CEO of Engage Hospitality, as hospitality industry guru Yvonne Lembi-Detert stepped down after 30+ successful years of building and managing boutique hotels to pursue other opportunities. In 1982 (and at the young age of 22), Lembi-Detert opened the first boutique hotel in San Francisco, Hotel Union Square, and today is one of the most respected women in the business.
“I can’t think of a better person to take the reins,” states Lembi-Detert. “David has been with the company since the inception of Engage Hospitality, and I’ve worked alongside him at Personality Hotels since 2006. Much like me, he has an incredible passion for the business and a deep understanding of what it takes to run a successful hotel.”
Prior to being named President and CEO of Engage Hospitality, David was responsible for the day to day operations of Engage Hospitality and its portfolio of hotels. David was the inspiration behind Engage Hospitality and its 3rd party management services and has been instrumental in growing the Company’s portfolio since its launch. David began his 20+ years in the hospitality industry in the boutique/lifestyle hotel sector, where he held senior level positions at various hotels.
“I’m very excited to carry on Yvonne’s vision,” says Chin. “She’s built an incredible company from the ground up, and I’ve learned so much from her over the years. I’m honored that she feels she can pass the torch along to me, and I plan to continue to grow the Engage Hospitality brand, while pushing the envelope and staying ahead of trends, just as she did.”
Due to the company’s unique vision and talented operational team, Engage Hospitality has achieved tremendous success on behalf of their clients. From branded hotels to individually owned lifestyle boutique hotels, services are customized to meet the unique needs of the client across the following platforms:
- For Hotel Owners: How to garner profitable results & achieve operational success
- Brand Awareness: How to make boutique hotels/boutique hotel collections stand out amongst large branded hotel chains
- Brand Standards: How independent hoteliers can benefit from utilizing the Personality Hotels chain code, inclusion in marketing collateral
- Hotel Management: Tips and tools for successful internal hotel operations, human resources, and revenue management
- Asset Management: Quality Management and Control, Insurance Management, Risk Management, Project Management
- Sales & Marketing: Direct Sales Support, Prospecting, Client Development, RFP Management, Website Development, Social Media Strategy
- Leadership: How to lead you company to success while inspiring your employees
- Renovation & Design Consulting: Staying on top of design trends & how to select the right designer for your remodel/renovation
