NEW YORK CITY (August 3, 2016) – Lexin Capital and Real Hospitality Group (RHG) are pleased to announce the appointment of Ashley M. Mahon as general manager of the new Hyatt House New York/Chelsea, which will debut in the fall of 2016 as the brand’s first New York City location. Leading up to the hotel’s opening, Mahon will oversee the new build hotel that is being developed by Lexin Capital, a private investment, development and management company.
The property will exemplify the Hyatt House brand by featuring contemporary apartment-style units with floor-to-ceiling windows with spectacular views of New York City, comfortable living spaces, spacious bedrooms, and stylish bathrooms. Within her role, Mahon will manage all aspects of the 150-room property and its day-to-day operations, as well as facilitate all tasks around the hotel’s pre-opening and opening, such as hiring and training staff to ensure guests receive the thoughtful service for which the Hyatt House brand is known.
Most recently, Mahon served as director of rooms at Hyatt Herald Square where she took part in leading the building’s complete rebuild into the new hotel, as well as implementing brand standards and training new associates. Within this role, Mahon forecasted budgets to ensure maximum profitability and increased Trip Advisor scores from 270 to 120. Prior to her time at Hyatt Herald Square, she was Assistant General Manager at Fairfield Inn & Suites Manhattan/Chelsea, where she completed re-training of all the associates and revamped scheduling to maximize earnings.
“We are thrilled to have Mahon heading up the operations for Hyatt House New York/Chelsea,” says Metin Negrin, the founder and president of Lexin Capital. “Her successful track record – particularly with Hyatt Herald Square – proves that she is a strong fit for this position and I am confident that she will guide Hyatt House New York/Chelsea to a successful opening.”
Mahon graduated from Marist College with a Bachelor of Arts in Communications with a dual minor in English and Psychology. Ashley grew up on the Jersey Shore and in her spare time, she enjoys spending days on the beach or outdoors and is an avid reader.
“I’m incredibly excited to lead the opening of Hyatt House New York/Chelsea and introduce this brand to the Manhattan market,” said Mahon. “As general manager, I plan to upkeep the Hyatt House brand’s reputation of genuine and trustworthy service in the iconic Chelsea neighborhood.”
Hyatt House New York/Chelsea Hyatt House New York/Chelsea will be located in the popular neighborhood of Chelsea within walking distance to the Fashion Institute of Technology (FIT), the world-renowned Macy’s flagship store, Madison Square Garden, hundreds of Chelsea art galleries. Additionally, the hotel is central to a variety of tourist attractions, including the Empire State Building, Times Square, Bryant Park, Chelsea Market, High Line Park, and Madison Square Garden.
Hyatt House New York/Chelsea will feature:
- Free Wi-Fi throughout the hotel and guestrooms
- 150 guestrooms with floor-to-ceiling windows and sweeping views of Manhattan will feature comfortable living spaces, spacious bedrooms and stylish bathrooms, 75 of which will be Apartment-style Kitchen Suites with fully-fitted kitchens
- Flexible guestroom design with 60 connecting guestroom units for families and large groups
- A ninth-floor outdoor terrace will offer unobstructed views of the city skyline and straight down Sixth Avenue to the Freedom Tower
- Complimentary Morning Spread, a full hot breakfast served daily for guests, featuring a build-your-own Omelet Bar
- The H BAR, which features the Sip + Savor Menu, a delicious menu of home-cooked comforts offered seven days a week
- H Market to meet the everyday needs of guests, from snacks and sundries to freshly prepared salads and sandwiches
- A rooftop Workout Room and an outdoor recreational area offering stunning views of Manhattan spanning from the Empire State Building to One World Trade Center
- Borrows Menu with often-forgotten items from phone charges to razors
- A Very Important Resident (VIR) program, including complimentary grocery shopping, and other personalized perks, for guests with 30 plus consecutive nights
- Additional services, including Guest Laundry and complimentary grocery shopping available to extended-stay guests
Hyatt House New York/Chelsea will be part of the J.D. Power-recognized Hyatt House brand, which was recently named “Highest in Guest Satisfaction among Upper Extended Hotel Chains” by J.D. Power in its annual North America Hotel Guest Satisfaction Index StudySM.
For more information, please visit newyorkchelsea.house.hyatt.com.
