STOWE, VT —September 07, 2016 – Springer-Miller Systems (SMS), the leading provider of guest-centric hospitality and spa management systems, has announced that The Westin Nashville has chosen its SpaSoft Spa Management System for its spa opening September 2016.
The Westin Nashville is located in the city’s downtown district adjacent to Music City Center, Nashville’s convention center. The hotel features 454 guestrooms and suites and offers a full-service, resort-style spa. Rhapsody Spa at The Westin Nashville features 9 treatment rooms with pampering treatments ranging from nail services to hot stone massages for couples.
"We're excited to have the SpaSoft system and look forward to utilizing the robust functionality and extensive reporting capabilities available within SpaSoft” commented Michelle Young, Spa Director at The Westin Nashville.
SpaSoft represents one of the top solutions in the global spa management category, enabling The Westin Nashville to provide the very personalized, detailed guest service as required by their programs. SpaSoft provides The Westin Nashville with the tools needed to not only capture guest data, but also to utilize the data through features such as Suggested Products, which alerts staff during the check-out process of retail product recommendations for a guest by analyzing their history.
"We're delighted to welcome Rhapsody Spa at The Westin Nashville to the family of world-class spas that rely on SpaSoft for the management of their spa," said Rob Selwah, President of Springer-Miller Systems.
