Rosemont, Ill., February 20, 2017 – Rosemont, Illinois-based First Hospitality Group, Inc. (FHG) announced today that it has promoted Sylwia Oak from Director of Operations to General Manager at its Hilton Garden Inn Minneapolis Airport Mall of America. First Hospitality Group, Inc. President and CEO Robert Habeeb made the announcement.
In this role, Sylwia will be responsible for running a smooth and profitable operation, and will serve as the key point-person for guests and associates, ensuring that service and hospitality standards are maintained. She will also oversee the hotel sales efforts and address all daily guest and associate concerns at the hotel, as well as manage all operational functions of the hotel, including the front office, housekeeping, food and beverage and maintenance.
"Sylwia has nearly 17 years of experience in the hospitality industry and we are honored to have her join our leadership team,” said Habeeb. “Her ability to quickly think on her feet, paired with her passion to achieve guest satisfaction and surpass financial goals makes her a perfect fit for this position, and we look forward to seeing her utilize her skills to help develop future leaders for the company.”
Sylwia began working at First Hospitality Group in 2013 as the Director of Housekeeping at the company’s Hilton Garden Inn St. Paul/Oakdale. In 2014, she was promoted to Assistant General Manager at the same property. In late 2015, she was promoted to Director of Operations at the Hilton Garden Inn Minneapolis Downtown and most recently to General Manager at the Hilton Garden Inn Minneapolis Airport Mall of America. Sylwia attended DePaul University for International Studies and is pursuing a Tourism/Hospitality Management degree from Roosevelt University.
Located at 1601 East American Blvd., the hotel is conveniently located less than one-half mile from the Mall of America® and just six minutes from the Minneapolis–Saint Paul International Airport. Other attractions within close proximity include the Bloomington Family Aquatic Center, the Center for the Arts, and an Olympic-sized ice rink at the Bloomington Ice Garden.
First Hospitality Group, Inc. (FHG) was recognized in Forbes America’s Best Midsize Employers 2016. FHG received a #28 ranking out of the 250 best midsize employers in the country, #1 in the travel category and #3 amongst all of America’s best travel companies.
For more information about FHG, visit www.fhginc.com
