In this video Robert Mandelbaum, Director of Research Information Services for CBRE Hotels’ Americas Research, discusses the highlights of the firms’ 2017 Trends ® in the Hotel Industry report. In 2016, U.S. hotel operators were able to extract a 3.7 percent gain in gross operating profits from a 2.4 percent increase in total operating revenue. This was accomplished by controlling the rise in operating expenses to just 1.6 percent.