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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
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South Carolina’s Reimagined Ansonborough Charleston Plans September 2024 Grand Opening Following Property-wide Transformation
Wright Investments, Inc. | July 31, 2024
CHARLESTON, S.C., (July 31, 2024) – Following an extensive, multimillion-dollar reinvention, The Ansonborough Charleston—sourced, co-developed, capitalized and managed by Wright Investments, Inc. and developed by Continental Hospitality Group—will celebrate its official grand opening on September 3, 2024. Formerly known as The Ansonborough Inn, this intimate luxury inn, conveniently located in the heart of the city’s historic downtown district, will debut as a homebase for travelers seeking to discover genuine Charleston hospitality and an authentic neighborhood experience. Striking a balance between honoring history and embracin
Highline Hospitality Partners Expands Into Washington D.C. Metro Area With Acquisition of Hilton Garden Inn Arlington Courthouse Plaza
Highline Hospitality Partners | July 31, 2024
ARLINGTON, VA - JULY 31, 2024 - Highline Hospitality Partners (HHP), the hospitality investment platform launched by Highline Real Estate Partners, has acquired the Hilton Garden Inn Courthouse Plaza Arlington Courthouse Plaza. The 193-room, premium select-service hotel marks HHP’s 12th property and its first venture into the Washington DC metro area. Situated in Arlington’s Rosslyn-Ballston corridor, the hotel is ideally situated in Northern Virginia’s stable and growing demand generators, including the Pentagon, Amazon’s HQ2 and the burgeoning defense and tech corporate sectors. The hotel is also conveniently located within walki
Marriott International Launches HotelHelp Pilot to Provide Short-Term Emergency Stays for Human Trafficking Survivors
Marriott International | July 31, 2024
At the AHLA Foundation’s third annual No Room for Trafficking (NRFT) Summit in connection with World Day Against Trafficking in Persons, Marriott International, Inc. announced the pilot launch of HotelHelp, a rooms donation program for survivors of human trafficking. HotelHelp currently works with Marriott’s portfolio of hotels that are willing to donate short-term emergency stays and established care providers who book these rooms for the survivors they support. HotelHelp is being piloted in five U.S. cities, including Atlanta, Detroit, Phoenix, Seattle, and Washington, D.C., and is expected to expand to 25 cities across North America
AHLA Foundation Announces 2024 – 2025 No Room for Trafficking Survivor Fund Grantees
AHLA Foundation | July 31, 2024
$1M awarded across eight community-based organizations Washington, D.C. (July 31, 2024) – Today, AHLA Foundation announced the 2024 – 2025 No Room for Trafficking (NRFT) Survivor Fund grantees, eight community-based organizations that provide services and resources to help support human trafficking survivors on their path forward. This year’s Survivor Fund grantees were announced at the third annual NRFT Summit, hosted on United Nation’s World Day Against Trafficking in Persons, a global campaign urging accelerated action to end child trafficking. “The No Room for Trafficking Survivor Fund is a first for our industry, and alre
An Interview to Discuss the Hallmarks of Hawaiian Luxury
Adam and Larry Mogelonsky | July 31, 2024
By Adam and Larry Mogelonsky For those who are unfamiliar, the Halekulani is (pardon the alliteration) a hallmark of Hawaiian hospitality, with the property acting as the keystone for the densely populated beach tourism area of Waikiki in Honolulu. At 453 rooms and suites, the luxury hotel has a time-honored history, first established in 1917 and now comprising five buildings and three signature restaurants, all with an unparalleled onsite experience. Further to this article, the property closed completely for an 18-month renovation at the outset of the pandemic in 2020. Being regulars at the Halekulani, and true hotel aficionados, we’re
Knowland Unveils Enhanced Navigation Infrastructure for Improved User Experience
Knowland | July 31, 2024
Updated horizontal design provides an intuitive and efficient way to access features and functionality ARLINGTON, Va. – July 31, 2024 – Knowland, the global leader in data-as-a-service insights for hotels, convention centers, and conference centers, today announced the launch of an enhanced user-friendly navigation infrastructure within its industry-leading platform. This update gives customers a more intuitive and efficient way to access features and functionality. The streamlined horizontal navigation bar, featuring simple icons and clear descriptions, empowers users to quickly access actionable insights and drive sales performance.Â
Website Accessibility Standards Get an Update – What Businesses Should Know
Jim Butler | July 30, 2024
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HoteLawBlog.com In October 2023, the Web Content Accessibility Guidelines were updated to version 2.2. These updates introduced new requirements for improving web accessibility, such as focus visibility and alternative input methods. For hospitality business owners, understanding and implementing these changes is crucial for ensuring ADA compliance and providing an inclusive online experience for all guests. In the article below, JMBM partner Stuart Tubis explores the key updates in WCAG 2.2 and their importance for businesses. WCAG 2.2: Website Accessibilit
Euro Hosts Stand Out as 64% of Global Hotel Markets Outperformed 2023
CoStar Group | July 30, 2024
Analysis by Eddie Yeung Note: All financial figures presented in US$. STR's global "bubble chart" update for the four weeks ending 20 July 2024 shows 64% of markets with year-over-year growth in revenue per available room (RevPAR). That percentage was similar to our previous global market update. Among countries with 50,000 rooms and adequate hotel reporting levels, Greece, Singapore, Switzerland, France, and Italy— the same countries as the last update—posted the highest RevPAR on an actual basis. Notably, Greece recorded high growth rate RevPAR (+13%) thanks to substantial ADR growth (+23%). In contrast, France continu