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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
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U.S. News Announces Best Travel Rewards Programs
U.S. News & World Report | July 30, 2024
Alaska Airlines Mileage Plan crowned No. 1 for 10th consecutive year in Best Airline Rewards Programs Washington, D.C. – U.S. News & World Report, publisher of Best Hotels, Best Cruise Lines and Best Vacations, today unveiled the 2024-2025 Best Travel Rewards Programs to help everyday travelers find the best loyalty programs. The 2024-2025 rankings highlight 10 airline and 14 hotel loyalty programs that offer travelers the best perks, as well as easy ways to earn and redeem points and miles: ● Wyndham Rewards holds on to the No. 1 spot on the Best Hotel Rewards Programs ranking for 2024-2025. The progra
Faro Blanco Resort & Yacht Club Joins Curio Collection by Hilton and Unveils $14 Million Transformation
Faro Blanco Resort | July 30, 2024
Prime Hospitality Group Debuts Newly Renovated Curio Collection by Hilton Hotel in the Florida Keys, Promising Unmatched Experiences and Adventure MARATHON, Fla., July 30, 2024 -- Prime Hospitality Group, a vertical of Prime Group, today announces that its recently acquired property Faro Blanco Resort & Yacht Club has joined the Curio Collection by Hilton portfolio. The newly rebranded Faro Blanco Resort & Yacht Club Marathon, Curio Collection by Hilton debuts a transformative $14 million renovation of its accommodations, amenities, and restaurant offerings. Located in the Florida Keys city of Marathon, the Faro Blanco Reso
California Hotel Law’s Fourth Edition a Comprehensive, User-Friendly Guide
California Hotel & Lodging Association | July 30, 2024
CHLA's legal resource now published digitally; to stay current on pressing issues facing hotels SACRAMENTO, Calif., July 30, 2024 -- The California Hotel & Lodging Association (CHLA) today released its fourth edition of California Hotel Law, a comprehensive legal guide essential for navigating the complexities of California's lodging sector. This latest edition addresses the rapidly evolving legal landscape with easy-to-understand language on current statutes, regulations and judicial decisions that impact hotel operations. Crafted over three years by CHLA's Member Legal Advisor, Jim Abrams, the interactive guide features 18 det
Americans Committed to Travel Are Embarking on “Justi-Vacations” Despite Budget Constraints
Allianz Partners | July 30, 2024
Allianz Partners USA's 16th Annual Vacation Confidence Index Reveals Confidence in Taking a Vacation in 2024 Reaches All Time High RICHMOND, Va., July 30, 2024 -- Confidence in taking an annual vacation has never been higher as new consumer data illustrates Americans' desperation to find ways to travel, as revealed by Allianz Partners USA's 16th Annual Vacation Confidence Index*. The travel insurance and assistance company's latest survey found that 68% of Americans are confident in taking a vacation sometime in 2024, marking the highest point since research began in 2009. When it comes to commitment to getting away, younger tr
Hyatt Partners With Maya Rio Development for First Hyatt-Branded Hotel in Belize, The Placencia Resort
Hyatt Hotels Corporation | July 30, 2024
CHICAGO, IL (July 30, 2024) – Hyatt Hotels Corporation (NYSE:H) in collaboration with Maya Rio Development announced today plans for the first Hyatt-branded hotel in Belize with The Placencia Resort, which is entering the Hyatt portfolio as an affiliated hotel before joining the Destination by Hyatt brand and World of Hyatt loyalty program late next year. Nestled south of Mexico, east of Guatemala, and next to the Caribbean Sea, The Placencia Resort is located on the Placencia Peninsula, a verdant, 13-mile long beach in southern Belize near the largest barrier reef in the western hemisphere. By late 2025, The Placencia Resort is expecte
Marriott Cancun, An All-Inclusive Resort Opens Following Renovation and Rebranding
Marriott | July 30, 2024
Building on the brand’s legacy of wonderful hospitality, guests of Marriott Cancun, An All-Inclusive Resort will step into a world of unparalleled hospitality and enriching experiences Marriott Hotels, the signature flag of Marriott Bonvoy’s portfolio of more than 30 extraordinary brands, hasn’t just set the standard for hospitality, it’s raised it: innovating at every opportunity and earning the trust of travelers all around the globe. Building on its legacy, the brand is redefining the all-inclusive vacation with the grand opening of its newest property, Marriott Cancun, An All-Inclusive Resort. This debut marks a new era for
Foyer Project and Life House Appoint Kate Polsky as General Manager for Philadelphia’s Hotel Anna & Bel
Hotel Anna & Bel | July 30, 2024
Fishtown’s First Full Service Boutique Hotel Recruits Kate Polsky for the Highly Anticipated Opening Next Month PHILADELPHIA, PA (July 30, 2024) – Opening August 7, 2024, Hotel Anna & Bel, a boutique hotel located in Philadelphia’s artistic enclave of Fishtown, is proud to announce the appointment of Kate Polsky as General Manager. Breathing a new life into the 18th century building that once served as the Penn Asylum for Indigent Widows and Single Women, the 50-key escape is a much-anticipated haven for locals and visitors alike, seamlessly combining classic and contemporary elements with vintage elegance and nods to the building
Environmental, Social Initiatives Lead to Greater Returns in High-Income Nations
PENN STATE SCHOOL OF HOSPITALITY MANAGEMENT | July 30, 2024
Hospitality firms participating in environmental, social and governance practices in high-income nations can generate increased return on assets UNIVERSITY PARK, Pa. — Global sustainability initiatives like the environmental, social and governance (ESG) investing principle may lead to greater financial gains for hospitality firms in high-income countries but not in low-income nations, according to new findings from researchers in the Penn State School of Hospitality Management. Penn State doctoral student Samantha Hwang and Professor of Hospitality Management Seoki Lee led a research team that assessed how implementing practice