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Is Hospitality Ready for the Army of Robots Coming to a Hotel Near You?
Max Starkov | December 11, 2020
By Max Starkov - Adjunct Professor NYU Tisch Center for Hospitality and Hospitality & Online Travel Tech Consultant By 2025, over 85 million existing jobs will be lost due to the seismic shift toward robotization and automation, according to estimates in the "Future of Jobs Report 2020" published by the World Economic Forum. Dangerous, mundane and repetitive jobs performed by manual laborers, unskilled and low skilled workers, assembly and factory workers will be affected the hardest. This same report estimates that some 97 million new roles - the "jobs of tomorrow" - will emerge over the next decade, jobs that are more in tune wi
Hospitality Professionals Balance Robots and Human Touch for Post-COVID-19 Era
December 11, 2020
December 11, 2020 - “We’re at the cutting edge of technology that, as kids, we laughed about and that is now becoming our reality,” said David Sherwyn, John and Melissa Ceriale Professor of Hospitality Human Resources and a professor of law, when he led a panel of experts in a discussion about automation and customer service in October. The webinar, Robots in the Hospitality Industry: Adopting new technologies while maintaining the human touch, was hosted by eCornell and the Cornell Center for Innovative Hospitality Labor and Employment Relations (CIHLER) in the School of Hotel Administration. Sherwyn is the academic director of C
Hyatt Grows Boundless Portfolio of Lifestyle Brands in the Americas With New Hotel Openings and Strong Development Pipeline Slated Through 2021
Hyatt Hotels Corporation | December 11, 2020
CHICAGO-- December 11, 2020--Hyatt Hotels Corporation (NYSE: H) announced today mindful growth of the Alila, Hyatt Centric and Thompson Hotels brands with nearly 20 new hotels that have opened in 2020 and hotels planned to open in the Americas through 2021. This strong growth is fueled by Hyatt’s 2018 acquisition of Two Roads Hospitality and Hyatt’s commitment to growing with intent and offering compelling experiences and benefits for guests and World of Hyatt members. Hyatt’s boundless portfolio – which also includes the Andaz and Caption by Hyatt hotel brands – provides guests opportunities to immerse themselves in distinctive
Hotel Workers’ Union Analysis Reveals Omni Hotels Took Over $76 Million of Paycheck Protection Program Funds but Failed to Rehire Workers
December 11, 2020
NEW HAVEN, Conn. - December 11, 2020 -A new analysis by UNITE HERE, the hospitality workers’ union, reveals that billionaire-owned Omni Hotels received over $76 million of Paycheck Protection Program (PPP) funds, but did not rehire workers at several hotels. The disclosure was included in a letter to the Small Business Administration (SBA) urging an investigation into how one of the PPP’s largest beneficiaries failed to fulfill Congress's intent with the pandemic program. The letter, addressed to SBA Administrator Jovita Carranza and Deputy Secretary of the Treasury Justin Muzunich, notes how “The failure of these hotels to rehire t
Sandals Resorts Expands to Curacao With the Santa Barbara Resort on the Island
Sandals Resorts | December 11, 2020
SANTA BARBARA, Curacao, Dec. 11, 2020 -- Sandals Resorts International (SRI), the world's leading all-inclusive company, announced today the signing of an agreement that will bring Sandals® Resorts to a brand-new destination, at the Santa Barbara Resort on the island of Curaçao. This will mark the ninth island destination for the brand in the Caribbean region. The new Sandals Curaçao will initially include 350-luxurious rooms and suites stretched along the Spanish Water Bay and the Caribbean Sea, with a further expansion planned in the coming years. Formerly the Santa Barbara Beach & Golf Resort, part of a broader 3,000-acr
2021 Priorities for the California Hotel and Lodging Association Include Hotel Employees and Travel Recovery
The California Hotel and Lodging Association | December 11, 2020
SACRAMENTO, Calif., Dec. 11, 2020 -- The California Hotel and Lodging Association and its newly named board of directors announced today they are prioritizing the economic recovery of California's more than 6,000 hotels and the well-being of the state's 235,000 hotel employees in 2021. "Our focus in 2021 will be ensuring our employees can return to work safely, our hotels provide healthy places to stay and California's leisure, meeting and convention economy resumes," said Lynn S. Mohrfeld, President and CEO of CHLA. "We have a long road to full recovery – one that will take years – but with the support of California's state a
Pierson Shields Named Executive Chef for 285-Room Grand Hyatt Vail in Colorado
Grand Hyatt Vail | December 11, 2020
VAIL, CO. – December 11, 2020 – Grand Hyatt Vail, home to Vail’s only resort-side open air quad lift, announces the appointment of Executive Chef Pierson Shields. Shields brings significant experience within the hospitality and culinary fields. Most recently, he served as Executive Sous Chef at Hyatt Regency Denver Convention Center following culinary appointments at Hyatt Regency Lake Tahoe, Warwick Hotel, Tom’s Urban 24, Hyatt Recency Phoenix and as private chef to Kenny Chesney. Shields also serves as a board member for both the American Culinary Federation and Auguste Escoffier Culinary School. As Executive Chef, Shields wi
Residence Inn by Marriott Debuts in Mexico With the Opening of Residence Inn Merida in Yucatan
Residence Inn by Marriott | December 11, 2020
December 11, 2020 - Marriott International today announces the highly anticipated opening of the first Residence Inn by Marriott in Mexico, located in Merida, Yucatan. With a global footprint of hotels in the United States, Canada, Europe, Middle East and Central America, Residence Inn is the global leader in the longer stays lodging segment. The arrival of the first Residence Inn hotel in Mexico comes at a time when guests are looking for elevated lodging alternatives for extended stays with flexibility and freedom. The economic and industrial development of Merida make it the ideal destination for executives and travelers who are on the