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Zoox Smart Data Enables Hyper-Targeted Local Advertising Capabilities for Hotels
Zoox Smart Data | December 10, 2020
New localization functionality augments Zoox’s big data guest profile capabilities to drive enhanced experience personalization and even greater hotel revenues. Alpharetta, GA — December 10, 2020 — Zoox Smart Data (“Zoox”), an international provider of advanced technological solutions that harness big data to build detailed customer profiles over existing Wi-Fi networks, has today announced the enhancement of its service offerings to include local advertising capabilities based on a guest’s physical location and individual interests. Already set to be implemented by Choice Hotels, this new feature will provide hoteliers with a
Sunstone Hotel Investors Completes Sale of 502-Room Renaissance Los Angeles Airport for $91.5 Million
Sunstone Hotel Investors, Inc. | December 9, 2020
IRVINE, Calif., Dec. 9, 2020 -- Sunstone Hotel Investors, Inc. (the "Company" or "Sunstone") (NYSE: SHO), the owner of Long-Term Relevant Real Estate® in the hospitality sector, today announced the sale of the 502-room Renaissance Los Angeles Airport for a gross sale price of $91.5 million, or approximately $182,300 per key. The sale price represents a 12.2x multiple on 2019 Hotel Adjusted EBITDAre and a 6.8% capitalization rate on 2019 Hotel Net Operating Income. The disposition of the hotel furthers the Company's strategy of concentrating its portfolio into Long-Term Relevant Real Estate® and further enhances the Company's liqu
Radisson Signs With Raddon Development for Radisson Blu Sandy – Salt Lake City
Radisson Hotel Group | December 9, 2020
Minneapolis - December 9, 2020 - Radisson Hotel Group today announced the signing of Radisson Blu Sandy - Salt Lake City. The hotel, which will be managed by Radisson Hotel Group, will be part of a multi-phased, mixed-use development project with Raddon Development, called The Summit at the Cairns, designed by Beecher Walker Architects. The first phase of the project, comprised of a 13-story building, will feature conference facilities, a variety of guest rooms, a rooftop restaurant and bar, pool deck, full-service spa, fitness center, top level condominiums and parking structure. “I am proud to be announcing the signing of this phenome
IHG Signs With Regal Emporia Infratech for Holiday Inn Greater NOIDA West
IHG | December 9, 2020
IHG® Hotels & Resorts, one of world’s leading hotel companies has signed a management agreement with Regal Emporia Infratech (a subsidiary of Investors Clinic), for Holiday Inn Greater NOIDA West in Boulevard Walk, a mix use development by Home & Soul. The new-built hotel will have 140 keys and is expected to be operational by first quarter of 2023. The development will further strengthen brand’s presence in NCR and enable IHG to sustain growth momentum in the midscale segment within the Indian market. Strategically located on a 100ft arterial road called NOIDA - Greater NOIDA Link Road that connects the site to the commercial
Corporate Governance Study: Lodging Boards 2020
Keith Kefgen | December 9, 2020
By: Keith Kefgen, New York | Terry Donovan, New York The hotel/travel industry has been particularly hard hit by COVID. Many of the industry’s venerable brands have had to do the unthinkable, furlough or layoff significant percentages of their workforce. Many executives and even board directors have taken pay cuts during this health crisis. We wonder how this pandemic will impact corporate governance and the tough decisions facing public hotel/travel companies. We have been studying governance practices in the industry for nearly two decades and we have seen huge strides in the quality of board practices. Our study this year examined
The Post-Pandemic Hotel Experience From the Experience Expert
Larry Mogelonsky | December 9, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) As COVID-19 continues to upend travel and rewrite daily habits, hotels must nevertheless continue to differentiate their products in order to better appeal to guests in the next normal and build revenues. While much needs to be done insofar as safety upgrades and facilitating a contactless customer journey through tech enhancements, it all inevitably comes down to the guest experience. And so, I turn to the man himself who coined the phrase ‘The Experience Economy’, Joe Pine. A thoroughly affable man based out of Minneapolis, his ongoing writing, speaking engagements and work wi
Hotel Sales Training Insights From a Professional Third-Party Meeting Planner
Doug Kennedy | December 9, 2020
By Doug Kennedy As a hotel sales trainer, I often rely on conversations with top-producing sales leaders when designing the latest “best habits” for hotel sales success for our newest KTN workshops and webinars. Recently, while in Park City, UT to conduct sales training, I caught up with Deanne Vigil, Regional Vice President with HelmsBriscoe over coffee. I first met Deanne over a decade ago as a training client, when she was VP of Sales & Marketing for Hardage Hotel Group. Soon thereafter she switched to the buyer side of the business and I have since watched her career soar as a travel intermediary broker of meetings and event
Accommodation Experiences in a New COVID-19 World
STR | December 9, 2020
9 December 2020 - July to September of 2020, defined by some as the summer of the staycation, was a period of relative freedom during which travelers around the world were able to resume leisure trips dependent on local restrictions and personal choices. The UNWTO’s tourism and COVID-19 briefing note in September reported that travelers in the current environment are considering shorter trips and destinations closer to home, at least in part, due to restrictions which have hampered international travel. In November 2020, STR’s tourism research team set out to understand current accommodation experiences by speaking with thos