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U.S. Travel Reacts to Proposed COVID Relief Framework
U.S. Travel Association | December 9, 2020
WASHINGTON (December 9, 2020)—U.S. Travel Association Executive Vice President for Public Affairs and Policy Tori Emerson Barnes issued the following statement on the announced Bipartisan Emergency COVID Relief Act of 2020: “We are very encouraged that the bipartisan deal framework includes a number of provisions that we have long been pushing as critical to rescuing businesses and jobs. “In particular, the second draw on PPP funds and the expansion of eligibility to non-profit organizations that promote travel and tourism will be especially beneficial to America’s hardest-hit industry. “This relief proposal package is wise
Accor Presents New Hotels Opening in Australia and New Zealand in 2021
Accor | December 9, 2020
From the launch of the Mövenpick brand in Australia, to the first internationally recognised five-star hotel to be built in Adelaide in 30 years – Sofitel Adelaide, and two brand new The Sebel properties, 2021 will be a strong year of new hotel openings for Accor in the Pacific. The new openings in 2021 represent a strong investment in tourism for the Pacific region. Accor Pacific CEO, Simon McGrath, said: “With the domestic leisure market growing, Australia and New Zealand are well positioned to capture both domestic travellers and returning international travellers when the borders reopen. The new properties represent the best of A
Auberge Resorts Collection Appoints Christina Deeny Vice President of Global Sales and Marketing
Auberge Resorts Collection | December 9, 2020
MILL VALLEY, CALIF. (December 9, 2020) – Auberge Resorts Collection, a portfolio of award-winning hotels, resorts and residences, announced today that Christina Deeny will join the acclaimed hospitality company as Vice President of Global Sales and Marketing. In her new role, Deeny will lead the brand’s global leisure travel industry sales and marketing strategy and guide the team in growing its European presence. “We are thrilled to welcome Christina to the growing Auberge Resorts Collection family,” said Mike Minchin, Chief Marketing Officer, Auberge Resorts Collection. “Her global expertise and comprehensive leadership abiliti
Boutique Anatolia Hospitality Group Selects IDeaS G3 Revenue Management System
IDeaS | December 9, 2020
Family-owned Greek hotel organisation turns to IDeaS to gain better insights into data through accessible automation LONDON—Dec. 9, 2020—Family-run and owned Anatolia Hospitality has selected IDeaS G3 Revenue Management System (RMS) to manage, control and maximise its data. Anatolia will implement IDeaS initially at its two city hotels with the highest booking dynamic, Anatolia Hotel and Onoma Hotel in Thessaloniki. Embracing revenue science – After 90 years in business, turning to technology was the next logical step for the Chrysochoidis family and its hotels, villas and luxury apartments. IDeaS G3 RMS provides the continuous
RREAF Holdings and Aimbridge Hospitality Open Delta Hotels by Marriott Dallas Southlake
RREAF Holdings LLC | December 9, 2020
SOUTHLAKE, Texas (Dec. 9, 2020) – Delta Hotels by Marriott™ Dallas Southlake officially opened Nov. 27 – just in time to celebrate the holiday season. The eagerly anticipated hotel, owned by RREAF Holdings and managed by Aimbridge Hospitality, is at the intersection of State Highway 114 and White Chapel Boulevard in Southlake. RREAF Holdings is a privately-held commercial real estate firm based in Dallas, with a history of success in the acquisition, development, asset management, ownership, repositioning and financing of complex real estate projects throughout the United States. Celebrity chef and iconic restaurateur Dean Fearing coll
Radisson Blu Anaheim Appoints Food & Beverage Team
Radisson Blu | December 9, 2020
(ANAHEIM, CA; December 9, 2020)—Radisson Blu, the upper-upscale brand, synonymous with meaningful experiences, stylish spaces and thoughtful details from Radisson Hotel Group, announces its executive food and beverage team: Director of Food & Beverage Daniel Rivera, General Manager of Restaurants & Bars Derek J. Downing, and Executive Chef Edgar Beas. The hotel is home to three restaurants and two bars – FireLake Grillhouse & Cocktail Bar, the marquee restaurant centered around live fire cooking; Blu SkyBar, a rooftop bar and lounge; and Marketplace, a grab-and-go stop for convenient snacks, artisan coffee from Lavazza
Rancho Valencia Resort & Spa Appoints Laura McIver as General Manager
Rancho Valencia Resort & Spa | December 9, 2020
SAN DIEGO, Calif. (Dec. 9, 2020) — Southern California’s only Relais & Châteaux property, Rancho Valencia Resort & Spa, has announced Laura McIver as the new general manager. A leader in the hospitality industry with over 30 years of experience, McIver will be leading the award-winning resort and spa which spans 45 sprawling acres with wide open spaces, lush gardens and olive and citrus groves. “We are pleased to welcome Laura McIver to the Rancho Valencia family,” said Jeff Jacobs, co-owner of Rancho Valencia. “Her vast knowledge and expertise in the hospitality space will inspire our team as we continue to elevate our gu
Greenwood Hospitality Inks Management Deal With Ross Group Development for The Tulsa Club Hotel, Curio Collection by Hilton
Greenwood Hospitality | December 9, 2020
TULSA, OK - Dec. 9, 2020 – Greenwood Hospitality Group, a full-service third party hotel management company, has assumed management of the Tulsa Club Hotel, a member of the Curio Collection by Hilton. “This property is a testimony to the owner’s commitment to preserving the historical integrity of this landmark property, while paying close attention to the hallmarks of personalized service and upgrades todays traveler requires. We are honored to add this unique asset to our portfolio,” said Tom Conran, Principal at Greenwood Hospitality Group.” Warren E. Ross, Managing Principal of Ross Group Development added, “Gre