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Resolving Covid-Related Staffing Problems With Management Software
Larry Mogelonsky | November 11, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) We’re well on our way into the ‘next normal’ – a catch-all term differing from the more binary ‘new normal’ that inscribes the several of successive post-pandemic phases where operational shifts are required. What we know what our current near future is that hotels need to keep staffing costs low in order to breakeven with stricter cleaning protocols and fewer guests reserving rooms or amenities. This can in turn mean that frontline teams are often overworked and put into unfamiliar circumstances, thereby leading to morale and retention problems as well as service errors
IHG Signs With Al Rabban Hospitality to Bring voco to Doha, Qatar
IHG | November 11, 2020
IHG® Hotels & Resorts, one of the world’s leading hotel groups, has signed a management agreement with Al Rabban Hospitality W.L.L to bring its global upscale brand voco™, to Doha, Qatar. voco® Doha West Bay Suites will feature 396 rooms & suites, and is expected to open in Q1 2021. Strategically located in West Bay - the commercial business district of Doha, voco® Doha West Bay Suites will be a great option for guests with different profiles and needs. Commenting on the signing, Pascal Gauvin, Managing Director, India, Middle East & Africa, IHG, said: “We are pleased to partner with Al Rabban Hospitality to expand ou
Ash Bhasin Appointed General Manager for Pendry Manhattan West Opening in 2021
Pendry Manhattan West | November 11, 2020
ORANGE COUNTY, CALIF. (NOVEMBER 11, 2020) – Pendry Hotels & Resorts is proud to announce the appointment of Ash Bhasin as general manager of Pendry Manhattan West, the brand’s first New York City property and part of the eight-acre, six-building mixed-use Manhattan West development located in Manhattan’s Hudson Yards district. In this role, Bhasin will be responsible for overseeing and managing all daily operations of the hotel, slated to open in 2021. Pendry Manhattan West will feature 164 guestrooms including 30 suites; a signature restaurant; a lounge and vibrant open-air terrace bar; and meeting and event spaceÂ
Midas Hospitality Promotes Nora Harris to Director of Sales at Courtyard by Marriott St. Peters
November 11, 2020
(St. Louis, Mo., Nov. 11, 2020) Leading hotel development, management and investment firm Midas Hospitality recently promoted Nora Harris to Director of Sales at its Courtyard by Marriott St. Peters located in St. Peters, Mo. She will focus on maximizing profits while ensuring customer satisfaction for new and existing clientele. Her responsibilities include pursuing corporate and individual consumer bookings, as well as maintaining ongoing communication with both the property’s team and guests. Harris previously served as the hotel’s Senior Sales Manager. Prior to that she was the Central Group Sales Manager for four of Midas Ho
GHM Signs Agreement With Aquarius International Development for Resort in Koh Chang
GHM | November 11, 2020
SINGAPORE (Nov. 11, 2020) — GHM has signed a management agreement with Aquarius International Development (AQI) to operate a 200-key resort on Koh Chang, the third largest island in Thailand. The Chedi Aquarius Koh Chang will feature an all-day-dining restaurant, a cliff-edge restaurant, rooftop bar, spa, infinity pool with pool bar, and conference facilities overlooking the Gulf of Thailand. Scheduled to open in 2023, the new Chedi would complement the brand’s acclaimed hotels in Muscat (Oman), Sharjah (U.A.E.), Andermatt (Switzerland) and Luštica Bay (Montengro), as well as hotels under development for the Maldives, U.A.E., Ind
Tonino Lamborghini Partners Utopia Corporation to Bring the Legendary Italian Brand’s First Luxury Boutique Hotel to Phuket
Utopia Corporation | November 11, 2020
Tonino Lamborghini, the legendary Italian brand famous for its luxurious products and designs, has unveiled plans to launch its inaugural hotel project on the idyllic Thai island of Phuket, as part of a landmark collaboration with Utopia Corporation. Scheduled to welcome guests in 2023, Tonino Lamborghini Boutique Hotel Phuket will be a one-of-a-kind luxury resort nestled directly on the beachfront at Chalong Bay, on Phuket’s secluded southeast coast. Overlooking the azure Andaman Sea and exotic offshore islands, this spectacular low-rise retreat is the vision of Alexander Wong, founder of Alexander Wong Architects, whose original avant-
Sarah Garcia Joins Terrapin Hospitality as Senior Vice President of Sales and Marketing
Terrapin Hospitality | November 11, 2020
November 11, 2020, Houston, TX— Terrapin Hospitality, one of the nation’s fastest-growing hotel management platforms, announced today the appointment of Sarah Garcia as Senior Vice President of Sales and Marketing. Garcia is a long-term hospitality professional with over 20 years of hospitality experience in sales, marketing, and revenue management. She will be responsible for overseeing top-line revenue efforts for all assets and will strive to drive revenue to the top line and all the way down to NOI. Garcia will run the company’s sales organization, including full-service, select-service, and economy properties. “Sarah’s ex
McNeill Hotel Company Opens TRU by Hilton in Rockwall, Dallas
McNeill Hotel Company | November 11, 2020
Germantown, Tenn. – November 11, 2020 – The TRU by Hilton in Rockwall, Dallas today celebrated its official Grand Opening. The Co-owners of the new hotel, Bill Margaritis and McNeill Hotel Company, announced that the McNeill Hotel Company will oversee all management and operations of the new hotel. Rockwall, TX, is a fast growing suburb along the I-30 Corridor of the Dallas-Fort Worth metroplex, with a population of nearly 40,000 people. The 98-room hotel is within walking distance to Lake Ray Hubbard, and the Texas Health Presbyterian Hospital. Nearby attractions include a Bass Pro Shop, the newly developed Harbor District of shops, r