
Trending Stories
The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
CATEGORY NAME
Sage Hospitality Group Adds Continuum, a Boutique Independent Hotel in Teton Village, Wyoming to Management Portfolio
November 10, 2020
Sage Hospitality Group announced today the addition of Continuum, a boutique independent hotel in Teton Village, Wyoming, to its portfolio of managed properties. “We are beyond excited to welcome this unique hotel into our independent hotel portfolio,” said Daniel del Olmo, President and COO of Sage Hotel Management, a Sage Hospitality Group company. “Our team thrives when getting to work with hotels that focus on creating a truly unique guest experience. In the case of Continuum, we will aim to deliver the joy of adventure and inspire the adventurer in everyone. And for that reason, we saw Continuum as a perfect fit for Sage and are
Radisson Blu Opens All-Inclusive Resort on the Beaches of Punta Cana, Dominican Republic
Radisson Blu | November 10, 2020
Minneapolis - November 10, 2020 - Radisson Blu, an upper upscale hotel brand that delivers positive and personalized service in stylish spaces, today announced the opening of Radisson Blu Resort & Residence, Punta Cana. The hotel is an all-inclusive beachfront property on Playa Cabeza de Toro in Punta Cana, Dominican Republic. Just a 10-minute drive from downtown Punta Cana and a 20-minute drive from Punta Cana International Airport (PUJ), this beautiful hotel delivers the brand’s one-of-a-kind experience while simultaneously amplifying the incredible local culture. ACH Hotels & Resorts is managing the hotel, providing exceptional
The Wellem Joins The Unbound Collection by Hyatt in Düsseldorf
The Unbound Collection by Hyatt | November 10, 2020
The property is named after Jan Wellem, who together with his wife Anna Maria Luisa of the House of Medici significantly impacted Düsseldorf to become the center of culture and fine arts that it is today. In the spirit of its namesake, The Wellem is home to an impressive collection of contemporary art displayed throughout the property and within guest suites, including works from internationally renowned artists such as Jeff Koons, HA Schult, and Julian Schnabel. Guests have access to the hotel’s exclusive private Art Concierge, who can introduce guests to the masterpieces on display within the property and also offer tours at the nearby m
Travel Memory Deficit: Research Reveals What Brits Miss Most About Travel and How They Plan to Make Up for Lost Time
Hilton | November 10, 2020
Research conducted by Hilton shows that travel creates some of our most unforgettable, favourite memories, and right now people are feeling that loss more than ever. The survey revealed what Brits miss most about travelling, with the chance to create new memories topping the list of the most longed for experiences. Almost two thirds (64%) claim this is the part of travel they yearn for the most, with Generation Z feeling the most cheated of the chance to create new travel memories in 2020 (73%). With COVID-19 making international trips more challenging, almost three quarters (71%) of Brits said the pandemic had made them more appreciative
Accor Signs With Kamaj Investment for Three Properties in Djibouti, Africa
Accor | November 10, 2020
DUBAI, United Arab Emirates, November 10, 2020 -- Accor, a world-leading augmented hospitality group, is expanding its footprint in Africa after signing a management agreement with Kamak Investment to manage its first properties in Djibouti. As part of its ongoing development strategy to expand its presence in sub-Saharan Africa, Accor is setting foot for the first time in Djibouti, with the launch of three hotels under three different brands, namely Pullman Living, Novotel and MGallery. The group is partnering with Kamaj Investments. Initially created as a real estate agency the founder, Houssein Mahamdoud Robleh diversified his busine
Protect Profitability With Your Digital Marketing Spend
Michael Bennett | November 10, 2020
By Michael Bennett The headwinds remain strong across hospitality. Yet, momentum is building – especially when it comes to digital marketing. At Cendyn, we’re seeing digital spend rebound to about 50% of the levels that it was towards the end of 2019, when spending was at the highest level we’ve seen. The outlook looks more positive into 2021, where larger brands are setting aggressive budgets in a bid to combat OTAs and maintain the profitability of direct bookings. Profitability has also taken pole position for smaller groups and independents. Even as many operate under strict occupancy restrictions (and thus limited revenu
How to Prepare a Successful 2021 Hotel Digital Strategy & Marketing Budget Amidst COVID-19
Margaret Mastrogiacomo | November 10, 2020
By Margaret Mastrogiacomo Budgeting season is a time to analyze your hotel’s marketing and technology initiatives from the last year and set a new plan in action to achieve greater success. Today, many sources project that the COVID-19 pandemic will continue to impact the hospitality industry for years to come, which makes budget planning for 2021 even more complex. In light of this, it’s important to have an idea of where the industry is heading and keep forecasted trends for 2021 top of mind when determining how to allocate your marketing dollars. When putting together your budget, investing in the right marketing initiatives is j
6 Ways Hotel Benchmarking Can Help the Hotel Industry Rebound
HotStats | November 10, 2020
The hotel industry won’t emerge from the financial chasm caused by COVID-19 overnight, but recent data already points to a rebound. Benchmarking could help quicken the pace of recovery. As the hotel industry continues to thrash its way through the pandemic, hotel benchmarking has the power to not only keep hotels afloat, but also help lift the sector to solid financial ground once again. How Hotel Benchmarking Is Reviving the Hotel Industry It’s no secret that the pandemic broadsided the hotel industry. Consider U.S. hotels, which recorded a gross operating profit per available room (GOPPAR) of $-9.87 in the third quarter, a 110% d