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Amadeus Is Breaking Data Silos With the First Integrated E-Commerce Platform for Hoteliers
Amadeus | October 27, 2020
The Amadeus Integrated Booking Suite is the first technology bundle to offer a complete e-commerce experience across reservations, guest management, and web, allowing hoteliers to acquire, convert, and retain guests. As the future of hospitality moves steadily towards personalization and guest loyalty, it remains a challenge for hoteliers to capture and apply the full value of guest data in an actionable way across disparate systems. During the COVID-19 pandemic it has become even more important to be able to easily leverage data to drive booking and loyalty and ultimately increase revenue. To benefit both hoteliers and guests, Amadeus is
Holiday Inn Express Opens Its First Airport Hotel in Australia
IHG | October 27, 2020
IHG Hotels & Resort’s® (IHG) fastest growing hotel brand, Holiday Inn Express, has today opened its first airport hotel in Australia: Holiday Inn Express Sydney Airport. Opened in partnership with Pro-invest Group, the new-build hotel is located on the doorstep of Sydney’s domestic airport terminal and minutes away from the international terminal, making it an ideal home to welcome the increasing number of Trans-Tasman and domestic arrivals, as travelers start to step out and explore. The 247-room, 8-storey hotel is inspired by the jet-setting ambiance of the local surrounds, featuring aeronautically-themed motifs throughout the h
At the End of Q3 2020, the Dallas Market Leads the United States Hotel Construction Pipeline
Lodging Econometrics | October 27, 2020
October 27, 2020 – PORTSMOUTH, NH - In the recent report released by Lodging Econometrics (LE), at the close of the third quarter of 2020, the top five U.S. markets with the largest total hotel construction pipelines are Dallas with 154 projects/18,592 rooms; followed by Los Angeles with 150 projects/25,188 rooms; New York City with 144 projects/25,147 rooms; Atlanta with 134 projects/18,670 rooms; and Houston with 109 projects/11,384 rooms. These top five markets account for 15% of the rooms in the total U.S. pipeline. Twenty of the Top 50 markets in the U.S. have more than 50 projects in their hotel construction pipelines. There are
TraknProtect Adds New LTE Gateways to Platform
TraknProtect | October 27, 2020
Solution Bypasses Hotel’s Wi-Fi to Communicate Directly With the TraknProtect Cloud Chicago, Illinois, October 27, 2020 – TraknProtect, a pioneer of location-based technology purpose-built for the hotel industry and a leading employee safety button provider for several major hotel brands, has unveiled powerful new technology to the TraknProtect Platform that delivers the capability to have LTE Gateways connect via a private network to communicate directly with the TraknProtect Cloud. The TraknProtect Platform currently works when a safety button is activated, the safety button emits a BLE beacon signal that the TraknProtect BLE-Wi-Fi
Radisson’s Country Inn & Suites and Park Inn Albany Locations Partner With Hotel Internet Services to Adopt Latest in Guest Wi-Fi Technolog...
Hotel Internet Services, Inc. | October 27, 2020
Georgia-based hotels prioritize ability to meet guest demands for high-speed internet access by leveraging expertise of industry’s leading network provider. ALBANY, Ga. — October 27, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with significantly enhancing the quality and speed of guest Wi-Fi services at both the Country Inn & Suites by Radisson, Albany, and Park Inn by Radisson, Albany. Located in Albany, Georgia, the two Radisson-branded properties are now able to benefit from the implementation of advanced network technology cap
Virdee Launches First End-to-End Contactless Check-in Solution for Hotels and Multifamily Properties
Virdee | October 27, 2020
Virdee Concierge, an API-first platform, provides a virtual reception experience to enable seamless customer arrivals - reducing costs and boosting profitability for building owners AUSTIN, Texas – Oct. 27, 2020 - Virdee, a SaaS company serving the lodging and commercial real estate industries, launched Virdee Concierge today to provide a virtual reception experience for its clients’ tenants, guests, leasing prospects and vendors. Using an API-first approach, Virdee has developed a best-in-class, end-to-end product for ID verification, payment collection, access control and remote support. Hotels, apartment buildings and other institu
Hospitality Ventures Management Group (HVMG) Outperforms Industry Through Rapid Execution of Plan as Pandemic Quickly Spread
Hospitality Ventures Management Group | October 26, 2020
Company Shares Strategies Leading to Significant Outperformance for Stronger GOPPAR Results and GOP Percentage ATLANTA, October 26, 2020—Hospitality Ventures Management Group (HVMG), an Atlanta-based, private hotel investment, ownership and management company, today shared key elements of its strategy that led to significant industry outperformance in multiple metrics, according to STR data around expenses and operating margins. For the three-month period June through August 2020, HVMG delivered substantially greater GOPPAR (Gross Operating Profit Per Available Room) and GOP percentage than the industry and continues to outperform indu
Aparium Plans February 2021 Opening of Daxton Hotel in Birmingham, Michigan
Aparium Hotel Group | October 26, 2020
BIRMINGHAM, Mich. (Oct. 26, 2020) - When Daxton Hotel opens its doors February 2021 in Birmingham, Michigan, located just 30 minutes north of Detroit, it will become a magnet for cultured locals and modern travelers alike. A vibrant city, Birmingham has long been tied to luxury with its high-end shopping, dynamic art scene, and exquisite dining. Daxton Hotel is the first hotel by local entrepreneur Mark Mitchell and the latest hotel to launch by Aparium Hotel Group, which will be the poshest property in its award-winning portfolio to date. The 151 room Daxton will bring a modern vision of Birmingham luxury incorporating some of the finest art