Trending Stories
The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Centerâ„¢ | October 2, 2024
CATEGORY NAME
Online, Everyone Is a Guest-7 Ways to Extend Customer Service Through Social Media
Pipeline Social Media | October 26, 2020
By Maiya Wall / Pipeline Social Media What is the first thing that a potential guest does before booking a stay at your hotel? Most likely, it’s not going directly to the hotel website to learn about amenities. We believe they’ll go to your social media profiles and review sites first. They want to know what a stay at your hotel is like, they want to see more photos of your hotel that aren’t staged, and they want to see what other people are saying about you. When potential guests stop by your social channels to take a look, make sure you extend the same level of customer service online as you do in person at your hotel! This arti
Maestro to Showcase Multi-Platform Web Browser PMS Options for Independents at CYBER HITEC
Maestro PMS | October 26, 2020
Attend Maestro’s ‘Power to Choose’ Virtual Exhibitor Tutorial and learn if Cloud-Hosted, On-Premise, Self-Hosted or Private-Cloud PMS is right for you; Online event to be held Thursday, Oct. 29, at 1:00 p.m. MARKHAM, Ontario, Oct. 26, 2020 — For the first time, global hoteliers will come together virtually today to attend CYBER HITEC, an online hospitality technology conference featuring the brightest minds and hottest hotel technologies from around the world. To show trepidatious travelers that their hotels are safe, operators are realizing there needs to be change, and the urgent transformation of contactless service begi
Aptech to Showcase Its Hospitality-Specific Finance & Accounting Software at HFTP’s CYBER HITEC
Aptech Computer Systems, Inc. | October 26, 2020
Five reasons why hoteliers should purchase their finance and accounting software from a technology supplier with 50 years of hospitality experience; See why Aptech is the industry standard for hospitality financial management at CYBER HITEC PITTSBURGH, OCT. 26, 2020 — In today’s economic climate, hoteliers are looking for ways to reduce costs across the board. To know where to cut, they must have the ability to access, view, compare, and dynamically analyze the performance data of their single hotel or multi-property, multi-branded portfolios. Without access to this vital information, operators may find themselves unable to make effect
Oracle Deals an Ace in the Hole for Casino Group in Historic Downtown Vegas
Oracle Hospitality | October 26, 2020
The D, Golden Gate and Circa Casinos go all-in with Oracle Hospitality and NetSuite REDWOOD SHORES, Calif. – October 26, 2020 – For both the oldest to the newest casinos in downtown Las Vegas, prioritizing the guest experience is always the smartest bet. Derek and Greg Stevens, the brothers who own of The D Las Vegas, Golden Gate Hotel & Casino and the soon-to-open Circa Resort & Casino are doubling down on this idea, using Oracle to modernize each casino to deliver an exceptional and safer guest experience that uniquely blends the vintage Vegas feel with contemporary expectations. With a rich history starting with the
ProfitSword Recognized by Golden Bridge Business & Innovation Awards as a Leading Developer of Next Generation Business Intelligence Technology
ProfitSword | October 26, 2020
World’s premier business awards program names ProfitSword as a Silver Award winner for advancing capabilities in artificial intelligence and machine-learning to automatically detect variations in business performance. ORLANDO, Fla. – (October 26, 2020) – ProfitSword, the leading developer of business intelligence and data integration software for the hospitality industry, has been named a Silver winner by the 12th Annual Golden Bridge Business and Innovation Awards for its role in enhancing business intelligence capabilities with the recently launched ProfitAbility solution. An advanced dashboarding and data analytics platform that u
Hotel Internet Services Showcases Advances in Contactless Guest Service and Entertainment Personalization Along With Latest in Wi-Fi Connectivity at C...
Hotel Internet Services, Inc. | October 26, 2020
CLEARWATER, Fla. — October 26, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, is set to offer an opportunity for industry professionals to learn about the latest technologies capable of meeting new guest expectations for safer, more connected and personalized hotel experiences at this year’s Cyber HITEC. As an official exhibitor of the virtual event taking place October 27-29 and with attendees able to visit the virtual booth until November 25, HIS will demonstrate how comprehensive in-room entertainment and guest service solutions such as BeyondTV can enhan
Nomadix Unveils New Suite of Hotel Offerings at Cyber HITEC
Nomadix | October 26, 2020
LOS ANGELES, Calif. – October 26, 2020 – Nomadix® Inc., a technology leader in hospitality and multi-tenant industries, today announced it will demonstrate its new suite of cost-effective hotel solutions, including casting, cloud PBX and a mobile guest app, at Cyber HITEC October 27-29, 2020, in the Cyber Exhibitor Advantage Pavilion booth #730. The company will also showcase its flagship gateway offerings, along with new functionality to meet shifting guest demands and budget restrictions in today’s hotel environment. “Being part of the hospitality industry for more than two decades, we understand the complex requirements and pai
Angie Hospitality Demonstrates Contactless, Smart Hotel Technologies at Cyber HITEC
Angie Hospitality | October 26, 2020
LOS ANGELES, Calif. – October 26, 2020 – Angie Hospitality® by Nomadix, the leading provider of voice-activated and contactless technology solutions for hotels, today announced it will demonstrate its new touchless technologies, including its in-room assistants, casting, PBX and mobile guest apps, at Cyber HITEC October 27-29, 2020, in the Clean to Cleaner Pavilion booth #829. The Angie Hospitality team will be on hand to introduce a host of new products and answer questions about how to make guests feel safe while providing additional conveniences, and how to cut costs while optimizing hotel services. Product Demos: Voice-Enabl