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A Message to the Travel, Lodging and Hospitality Industry That May Save your Business
Frederick J. DeMicco | October 22, 2020
By F.F. Miles and Frederick DeMicco Ph.D., Professor, the Franke College of Business, School of Hotel and Restaurant Management, Northern Arizona University With our extraordinary downturn in hospitality and travel, I sought out a corporate business traveler, a frequent flyer, road warrior extraordinaire and someone in our global travel industry who occupies the C-Suite. With travel starting to spring back to life, especially for leisure travelers, I thought it would be a good idea to interview a frequent traveler to learn what life is all about today when flying, staying in hotels and renting cars, etc. Below reflects my interview wi
How Operational Efficiency Leads to Optimal Profitability
HotStats | October 22, 2020
In the hotel industry, the deeper decision-makers can drill down into departmental figures, the easier it is to generate revenue, chisel away at unnecessary costs and post a healthy profit. Simply put, the best decisions are driven by in-depth analysis of departmental revenue and operational costs. Sound like too much work? Analyzing these critical figures and unlocking higher profits may be easier than you think. Is the Hotel Industry Measuring Revenue Wrong? First, why is it important to measure departmental metrics? The answer is clear when you look at what most leaders in the hotel industry are doing wrong. The
Compare Yourself to the Best
Shep Hyken | October 22, 2020
By Shep Hyken Stop comparing yourself to the competition. It’s okay to ask yourself, “What are they doing that we aren’t?” However, that can be a dangerous question. I use the word dangerous to warn you that all you are doing is “baseline thinking.” I call it that because it’s at the base. Realize that others in your industry are probably asking themselves the same question. If all you do is copy your competitor, then you risk being the same as them—not an organization that’s different, and ideally better. In worst-case scenarios, you become a commodity. It doesn’t matter if you’re B2B or B2C, you become just
Cambria Hotel Sonoma Wine Country Announces Executive Team
Cambria Hotel Sonoma Wine Country | October 22, 2020
Sonoma, California (October 22, 2020) – Cambria Hotel Sonoma Wine Country is pleased to announce Max Childs as General Manager and Stacey Washburn as Director of Sales & Marketing, who together oversee Sonoma County’s first Cambria Hotel by Choice Hotels, managed by Azul Hospitality Group. Childs is responsible for all aspects of the hotel’s operations, while Washburn leads and improves strategies that drive revenue growth. Both are vital in the overall operational success of Cambria Hotel Sonoma which opened this past August 2020. With more than 30 years of deep-rooted hospitality experience, Childs is a self-starter who is adep
Hotel Equities Opens Fairfield Inn & Suites by Marriott in Dayton, Ohio
Hotel Equities | October 22, 2020
ATLANTA – October 22, 2020 – Today, Atlanta-based Hotel Equities (“HE”) announced the opening of the Fairfield Inn & Suites by Marriott Dayton North. The hotel located at 7072 York Center Drive in Butler Township is owned by development and investment firm The Witness Group (“TWG”). Hotel Equities manages TWG’s portfolio of hotels following the firm’s strategic partnership with TWG in September. “The owners and staff have done a phenomenal job preparing this hotel for its grand opening,” said HE’s VP of Operations, David Rosenberg. “The highest standards of cleanliness and safety precautions are in place and n
Kimpton Marlowe Hotel Completes Guestroom and Suite Renovation
Kimpton Marlowe Hotel | October 22, 2020
Cambridge, MA - October 22, 2020 - Kimpton Marlowe Hotel is pleased to announce that its extensive guestroom redesign, which takes inspiration from the academic and literary history of the neighborhood surrounding the hotel, along with the scenic Charles River, is now complete. The project features a complete renovation of all 237 guestrooms and suites, all with floor to ceiling windows and spectacular views of the Boston skyline, hotel courtyard and Charles River, which the hotel overlooks. The guestroom renovation completes Phase I of Marlowe’s redesign; Phase II, to include all common areas, the Lobby and meeting and function spaces, is
Mile High Hospitality Opens Canopy by Hilton Scottsdale Old Town
Canopy by Hilton | October 22, 2020
Scottsdale, Ariz. (Oct. 2020) - Old Town Scottsdale’s first new hotel in over a decade is now open, ushering in a vibrant Southwest energy infused with Mid-Century Modern sophistication to the neighborhood along with a new signature restaurant and expansive rooftop bar and lounge. Designed as a natural extension of the surrounding arts district, Canopy by Hilton Scottsdale Old Town, the new 177-room hotel at the northeast corner of First Street and Marshall Way, boasts spacious guestrooms and suites that strike a balance between contemporary elegance and impeccable design and features approximately 2,000 square-feet of meeting space. Boo
A Glass Ceiling to Shatter
PolyU’s School of Hotel and Tourism Management | October 22, 2020
Efforts to shatter the “glass ceiling” and promote women’s equality in the hospitality and tourism workplace must start in universities, according to Professor Basak Denizci Guillet, Ph.D. graduate Dr Anna Pavesi, Professor Cathy Hsu and Dr Karin Weber of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University. The researchers note that statistics paint a bleak picture of women’s involvement at the upper levels of the hospitality and tourism industry, both in Hong Kong and worldwide. Although progress is being made in closing the gender gap, social and institutional barriers continue to prevent talent