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Edouard Grosmangin Appointed Managing Director of Rosewood São Paulo
Rosewood São Paulo | October 22, 2020
Edouard Grosmangin has been appointed managing director of Rosewood São Paulo, a luxury hotel opening in 2021 in one of Brazil’s most vibrant cities. Housed in both a historic building and a new tower designed by Pritzker Prize-winning architect Jean Nouvel, the hotel is situated in the heart of the city’s Cidade Matarazzo complex. Rosewood São Paulo will be the brand’s inaugural property in South America and will bring a new wave of residential luxury to the region. In his role as managing director, Edouard will be responsible for overseeing all aspects of the new hotel, including its six restaurants and bars, as well as South Americ
IHG Opens Staybridge Suites Dubai Al-Maktoum Airport
IHG | October 22, 2020
IHG Hotels & Resorts (IHG®), one of the world’s leading hotel companies, has further expanded its footprint in the region and continues bringing new brands to new markets with the opening of the first Staybridge Suites® in Dubai South in Al-Maktoum Airport, on October 17 2020. Renowned globally since 1997, Staybridge Suites is IHG’s upscale extended stay hotel brand that offers an elevated, residential-style hotel designed for multi-night business travellers and leisure travellers looking to break from the travel norm while on the road, be it for days or even months at a time. Designed to meet the needs of guests who may be stay
As More Companies Let Employees Work From Home Permanently, What Is the Outlook of Business Travel?
Linchi Kwok | October 22, 2020
By Linchi Kwok When the pandemic hit the global economy in March, business travel was estimated to lose $820 billion in revenue. Under the best scenario, businesses were expected to reopen in late spring or early summer. As we entered into the summer, indicators showed travel and hospitality businesses were picking up, but we all knew travel recovery would not occur until people are taking business trips again. “Travel, as we knew it, is over,” concluded by Airbnb CEO Brian Chesky. Now in October, we still have not contained the coronavirus. To make it worse, new COVID-19 cases now surge again across the US and Europe. More co
How to Audit (and Fix) Hotel Tax Rates to Save a Few Bucks
October 22, 2020
By Stephanie Smith With the amount of uncertainty in the world due to COVID19, now more than ever hotels must fight for every dollar! There is no easy reservation today. One of the most overlooked ways hotels can reduce their losses is by ensuring the correct tax rates are reflected on both your own website and all Online Travel Agency [OTAs] websites. Although seemingly intuitive, the review process is often ignored and forgotten. Once implemented, hotels are instantly guaranteed a few cents per reservations – which can really add up over time! Do a Tax Audit Against Your Own Hotel Website Check with your finance department on what
Herman Kemp Appointed General Manager of New Hyatt Regency Phnom Penh
October 22, 2020
PHNOM PENH, Cambodia (Oct. 22, 2020) – Hyatt has appointed renowned hospitality professional Herman Kemp as general manager of Hyatt Regency Phnom Penh, the largest internationally branded hotel in the heart of Cambodia’s capital. A Dutch national with extensive experience in Southeast Asia, Kemp will oversee the pre-opening of the 247-room property, which will become the first Hyatt Regency hotel in Cambodia when it opens its doors in the first quarter of 2021. Kemp brings more than 20 years of hospitality experience to Hyatt Regency Phnom Penh, in a career that has taken him to acclaimed hotels and resorts in The Netherlands, Indo
Miami-Dade County’s Hospitality Industry Recovering but Facing More Than $3 Billion in Losses This Year
Florida International University's Chaplin School of Hospitality & Tourism Management | October 22, 2020
MIAMI (Oct. 21, 2020) – Miami-Dade County hotel and restaurants – the two largest hospitality industries in South Florida – have taken a $3.36 billion dollar hit from COVID-19, according to a new study. The study released today by Florida International University's FIU Chaplin School of Hospitality & Tourism Management, in collaboration with the Greater Miami Convention and Visitor's Bureau (GMCVB), shows that from the time mandatory COVID-19-related business closures took effect in March until the end of August, the direct and indirect effects of the pandemic – including revenue loss, supply chain and business expenditures, op
PROVision Welcomes John Burns as Senior Advisor
PROVision Partners | October 22, 2020
HFTP Hall of Fame Member Brings Over 28 Years of Consulting Expertise to the Firm NEW SMYRNA BEACH, FLORIDA, OCTOBER 22, 2020 — PROVision Partners (“PROVision”), a leading global travel and hospitality advisory firm, announces the appointment of John Burns as a Senior Advisor. Burns, identified by Lodging Magazine as one of the top ten hospitality experts changing the travel industry, brings over 28 years of consulting expertise to the firm. In his role with PROVision Burns will not only support the firm’s growth strategy but will also be available as a resource on key engagements. Burns has performed consulting services on an i
Joe D’Alessandro and Ernest Wooden Jr. to Be Inducted Into U.S. Travel Hall of Leaders
U.S. Travel Association | October 22, 2020
WASHINGTON (October 22, 2020) — Travel industry leaders Joe D’Alessandro, president and CEO of the San Francisco Travel Association, and Ernest Wooden Jr., former president and CEO of the Los Angeles Tourism & Convention Board, will be honored as the 2020 inductees into the U.S. Travel Association Hall of Leaders, the organization announced Wednesday. Distinguished individuals are named to U.S. Travel’s Hall of Leaders for “sustained, noteworthy contributions that have positively impacted the travel industry and raised industry-wide standards.” With these two inductions, 102 travel industry luminaries have been named to th