Trending Stories
The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
CATEGORY NAME
Renie Cavallari Wins Silver Lifetime Achievement Stevie® Award for Women in Business
Aspire | October 6, 2020
Renie Cavallari, Founder and CEO of Aspire, honored internationally for a Stevie 15 consecutive years "Outrageous! A Dynamo! A Change Innovator!" These are some ways people refer to Aspire and The RCI Institute's Founder & Chief Instigator, Renie Cavallari, who has brought imaginative, innovative, & productive change to the international business community. This is what has led Renie and Aspire, a global sales training, strategic consulting, and leadership development firm, to their 15th consecutive Stevie® Award. This year an extraordinary honor. In celebration of their 25th anniversary, Renie has been recognized for Lifetime
Hotel Ranga Appoints Emil Örn Valgarðsson as New Head Chef
Hotel Ranga | October 6, 2020
Hotel Ranga, an iconic destination in Iceland for seeing the Northern Lights, welcomes Emil Örn Valgarðsson as Head Chef of the property's acclaimed Rangá Restaurant. Overlooking one of Iceland's finest salmon rivers, the restaurant is known for featuring fresh, local, and seasonal ingredients and a menu showcasing the country’s most notable Nordic delicacies with a modern twist. "Our aim is to provide our guests with the best service possible and we feel that one of the highlights of their stay at Hotel Ranga should be their dining experience," said Friðrik Pálsson, Hotelier. "With that in mind, we are proud to introduce our new
Choice Hotels Signs With Fredric Washington to Develop Six Hotels in Florida
Choice Hotels International | October 6, 2020
ROCKVILLE, Md., Oct. 6, 2020 - Choice Hotels International, Inc.'s (NYSE: CHH) one-of-a-kind emerging markets franchise development program has awarded a contract to Fredric Washington to develop six hotels. This new contract with an African American entrepreneur represents the largest minority multi-unit franchise agreement executed in the program's history. "Choice Hotels has a longstanding, deep commitment to diversity, equity and inclusion, and we strive to make every associate, franchisee and guest feel welcome, wanted and respected — that's our brand promise," said Patrick Pacious, president and chief executive officer, Choice H
Through August, Greater Boston Lodging Market Ranks as the Hardest Hit by Pandemic
Sebastian Colella | October 6, 2020
By Sebastian J. Colella The Greater Boston market has experienced a 71% decline in room revenue through August when compared to the same time last year, the largest decline of all top-25 markets according to STR. Hotels in Boston and Cambridge, as well as those in the Greater Boston area, began to feel the effects of the ongoing pandemic in early March, before many markets around the country. Declines in lodging demand showed improvement over the summer months as there was an uptick in leisure travel, however, this began to slow towards the second half of August. Despite this slight boost, lodging demand was still down 70% and 62% in July
IHG Signs With Redhat Al Jabal LLC to Bring Hotel Indigo to the Sultanate of Oman
IHG | October 6, 2020
IHG® Hotels & Resorts, one of the world’s leading hotel groups, has signed a Management Agreement with Redhat Al Jabal LLC to debut its global upscale boutique brand, Hotel Indigo, in Oman. A new built property, Hotel Indigo Jabal Al Akhdar will feature 176 design-led rooms and will open its doors to guests in early 2022. Offering authentic local experiences combined with a modern design, Hotel Indigo Jabal Al Akhdar will be located in Nizwa, in Ad Dakhliyah Governorate, and will be in proximity to the most scenic mountains in the country encompassing Jabal Akhdar. Situated at 2,000 meters above sea level, the hotel will offer 360
Buenos Aires Marriott Hotel Opens Following Conversion of Hotel Panamericano Buenos Aires
Marriott Hotels | October 6, 2020
The 298-room Buenos Aires Marriott Hotel will be managed by Gotel Hotel Management, a company belonging to Grupo Hoteles Panamericano Marriott International announced today the long-awaited opening of the Buenos Aires Marriott Hotel. Previously operating as the Hotel Panamericano Buenos Aires, the property underwent an extensive conversion to meet Marriott's elevated quality standards. Located in the heart of the city, with convenient access to must-see attractions such as the Teatro Colón, the Obelisk and the Palace of Justice, the hotel is well positioned to become a favorite among business and leisure travelers visiting this South Amer
Driving Revenue and Digital Guest Journeys Using Salesforce and Real-Time Guest Data
Hapi | October 6, 2020
Hapi’s CRM Connector App for Salesforce is powering up the customer journey and helping drive revenue through smarter marketing. Data Travel, LLC is releasing a new version of Hapi Connect, a native Salesforce App that is available on the Salesforce AppExchange. The product is designed to bring PMS data directly into Salesforce, the world’s best CRM. “Productized connectivity is important because you can be integrated and operational in a matter of days rather than months, and Salesforce offers maximum flexibility in customizing your hotel group’s CRM/EDM solution”. - Luis Segredo, CEO of Data Travel. In the latest rel
Dean Bannon Appointed Managing Director, Europe for The Leading Hotels of the World, Ltd.
The Leading Hotels of the World, Ltd. (Leading Hotels) | October 6, 2020
NEW YORK, NY— (October 6 2020) -The Leading Hotels of the World, Ltd (LHW) has appointed Dean Bannon to the position of Managing Director, Europe. Mr. Bannon assumed the position on August 17, 2020 and will be based in London, England. Europe is a critically important market for LHW and its members. Nearly two thirds of LHW’s portfolio of more than 400 hotels are located in Europe, and the European market represents nearly 30 percent of LHW’s business. Mr. Bannon will be responsible for mapping the strategic direction for the organization in Europe and navigating the team through a successful COVID-19 recovery. Additionally he