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Beyond COVID-19: Leadership Skills Fit for the Future
EHL | September 30, 2020
It is no secret that the current public health crisis has sent the economy into turmoil, leaving businesses large and small fighting for survival and a workforce living through exceptionally challenging times. Against the backdrop of uncertain markets and the UN’s forecast global economy contraction of 3.2% in 2020, it is particularly important to be equipped with pertinent leadership skills. As we emerge from this crisis, it may be tempting to cut spending on leadership development in an effort to balance the books. However, it is at this time more than ever that appropriately skilled leaders can play their part in righting the ship. Wi
Park Inn by Radisson Vilnius Airport Hotel & Business Centre Opens in Lithuania
Park Inn by Radisson | September 30, 2020
Brussels/Vilnius - September 30, 2020 - Radisson Hotel Group confirms its commitment to the Baltic market with the opening of a Park Inn by Radisson hotel at Vilnius Airport. With 120 guest rooms, four meeting rooms totaling 400 sq. m., the Italian style Bocca Buona restaurant and bar, a modern gym and parking, the new upper-midscale hotel offers guests the best and most convenient start to their trips. Tom Flanagan Karttunen, Area Senior Vice President, Northern & Western Europe for Radisson Hotel Group, said, “We are delighted to open the most convenient hotel at Vilnius Airport. In these challenging times for the travel industry,
Interior Design for Safe and Aesthetically Pleasing Hotel Spaces
Larry Mogelonsky | September 30, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) All the structural upgrades to your hotel are probably unsightly, but you put them in place because you had to in order to protect your guests. Still, with COVID-19 here to stay, it’s time to look at how to combine safety with interior design features that are pleasing to the eyes. Now that autumn and winter are here, hideous lobbies or other indoor spaces can mean decreased F&B revenues and lower overall guest satisfaction as all visitors won’t feel warm and cozy amidst so much gaudy viral safety mania. You don’t want your lobby bar or restaurants to look abandoned as a r
Paramount Lodging Advisors Successfully Transacts the Spanish Garden Inn Santa Barbara
Paramount Lodging Advisors | September 30, 2020
Santa Barbara, CA - Paramount Lodging Advisors (PLA) has successfully executed on the sale of the Spanish Garden Inn. The Spanish Garden Inn is an award-winning luxury boutique hotel located within walking distance to many of Santa Barbara’s renowned cultural centers and restaurants. The hotel's 24 luxuriously-appointed guestrooms and suites are spread throughout 5 buildings surrounding a central courtyard with fountain and lush gardens. Scott Griemsmann, Eric Gunderson and Subu Thiagarajan represented the Seller in the transaction. “In spite of the challenges surrounding Covid-19, this asset generated tremendous interest which is a
The Unbound Collection by Hyatt Welcomes Grand Wuji Hotel in Nanjing, China
The Unbound Collection by Hyatt | September 30, 2020
CHICAGO (September 29, 2020) – Hyatt Hotels Corporation (NYSE: H) today announced the opening of the wellbeing-focused Grand WUJI Hotel in Nanjing, the capital of Jiangsu Province, which marks the fourth property in China for The Unbound Collection by Hyatt as the brand expands its footprint globally in markets that matter most to guests and World of Hyatt members. “We are very excited to welcome guests to experience an extraordinary journey at Grand WUJI Hotel,” said Mr. Jenkin Li, general manager of the hotel. “At Grand WUJI Hotel, the essence of a healthy lifestyle is integrated into every detail of the guest experience. The res
FreshAir Announces Unique and Highly Effective Smoking Detection System for Hotels
FreshAir Sensors | September 30, 2020
FreshAir1 monitors for, detects, and proves tobacco smoking and marijuana smoking Lebanon, NH – FreshAir, an industry leader in the development of sensors to detect and alert for hazardous chemicals, announces its unique and highly effective FreshAir1 Smoking Detection System. The FreshAir system is ideally suited for use in hotels, casinos, and other hospitality industry settings. The only technology available to monitor for, immediately detect, and prove tobacco smoking and marijuana smoking, FreshAir1 Smoking Detection Systems are ideal for enforcing no-smoking policies, protecting infrastructure investments, securing cleaning fees
Waldorf Astoria Hotels & Resorts to Debut in Dana Point, California, With Conversion of Monarch Beach Resort
Waldorf Astoria Hotels & Resorts | September 30, 2020
MCLEAN, Va. – September 30, 2020 – Waldorf Astoria Hotels & Resorts, Hilton’s (NYSE: HLT) iconic luxury hotel brand, today announced the upcoming debut of the Waldorf Astoria Monarch Beach Resort & Club, a distinctive 400-room AAA five-diamond hotel in Dana Point, Calif. Purchased by Ohana Real Estate Investors in November 2019, Monarch Beach Resort is a celebrated coastal retreat in relaxed, sun-splashed Orange County. “The Monarch Beach Resort’s impeccable product, unmatched service standard and enviable location make it a perfect addition to the Waldorf Astoria Hotels & Resorts portfolio. We are incredibly exci
Liz Johnson Appointed Director of Sales & Marketing for Salmon Falls Resort and Edgewater Inn Restaurant & Marina
Salmon Falls Resort | September 30, 2020
KETCHIKAN, Alaska (September 30, 2020): Liz Johnson has been appointed Director of Sales & Marketing for Salmon Falls Resort, an intimate full-service waterfront resort in Ketchikan, Alaska, and its sister property Edgewater Inn Restaurant & Marina. In her new role, Johnson will be responsible for leading a revenue-driven sales team and overseeing both resorts’ advertising, public relations, social media and branding initiatives. “We are excited to welcome Liz to the Salmon Falls Resort and Edgewater Inn teams,” said Matt Herod, General Manager, Salmon Falls Resort. “Her background and expertise in the travel industry, and