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Vibeke Sansone Appointed Director of Sales & Marketing for JW Marriott Orlando Bonnet Creek Resort & Spa
JW Marriott Orlando Bonnet Creek Resort & Spa | September 22, 2020
JW Marriott Orlando Bonnet Creek Resort & Spa is pleased to announce the appointment of Vibeke Sansone as Director of Sales & Marketing. In her role at the newly opened luxury hotel, Sansone will develop strategies to establish JW Marriott Orlando Bonnet Creek Resort & Spa as a leader in the marketplace through the development of future and repeat business as well as a trailblazer in local business, namely the food and beverage outlets and leisure business. A longtime sales professional, Sansone brings more than 30 years of hospitality industry expertise to JW Marriott Orlando Bonnet Creek. After earning her bachelor’s degree
Hall Arts Hotel Joins Curio Collection by Hilton
HALL Group | September 22, 2020
DALLAS (September 21, 2020) – Announced today, HALL Arts Hotel is now a member of Curio Collection by Hilton, a group of hand-selected, four and five star independent properties offering travelers local discovery and authentic experiences. Guests of HALL Arts Hotel that are also Hilton Honors members can take advantage of all the services and experiences that come with the Hilton name and its renowned Hilton Honors program. Opened in December 2019 and developed by Craig and Kathryn Hall, proprietors of California’s award-winning HALL, WALT and BACA Wines and founders of Dallas-based real estate company HALL Group, HALL Arts Hotel is th
Silverwest Hotels Set to Open Le Meridien St. Louis Clayton Following Multimillion Dollar Renovation
Le Meridien St. Louis Clayton | September 22, 2020
(ST. LOUIS; September 22, 2020) – Le Meridien St. Louis Clayton (7730 Bonhomme Ave, St. Louis, MO 63105), has announced an opening date for the reimagined hotel in downtown Clayton, Missouri, located on Bonhomme Ave., just west of Hanley Road. The 268-room hotel will open on Thursday, October 1 after a multi-million dollar, full-scale transformation by Silverwest Hotels. Le Meridien St. Louis Clayton will be a new upscale hotel destination for creative and culturally-minded travelers and locals alike. The hotel features over 17,000 square feet of meeting space, state-of-the-art fitness center with panoramic views of downtown St. Louis
Hotel Sales Skills for Selling Remotely: Mastering Virtual Meetings, Screen Sharing, & Personalized Video Emails
Doug Kennedy | September 22, 2020
By Doug Kennedy As hotels bring their sales teams online, sales managers have plenty of work to keep them busy with managing date changes for previously booked groups and events, yet the most vital task is to bring in new business. Meanwhile, the previously reliable flood of inbound RFP’s has slowed to a trickle, so the hotel sales culture needs to make a major pivot from “sales fishing” to “sales hunting.” During the last 10+ years of growth in demand, most hotel sales teams could drop their digital “bait” into a river filled with hungry “fish” and then reel-in new business. Now it is time to strap-on orange vests and go
Introducing HospitalityVIEW, The Innovation Working Group of Global Hotel Industry Executives
HospitalityVIEW | September 22, 2020
Powered by IDeaS, HospitalityVIEW convenes premiere hotel industry thought leaders to chart a path to recovery through innovation MINNEAPOLIS—Sept. 22, 2020—HospitalityVIEW™, a new working group of global hotel industry executives, was formed to deliver high-level insights into the future of hospitality innovation. Powered by IDeaS, the world’s leading provider of revenue management software and services, HospitalityVIEW (Visionary Industry Executive Working group) launched with its first virtual meeting on September 17. Alex Dichter, senior partner at McKinsey and Company, delivered opening trend remarks. Klaus Kohlmayr, chief
Lodging Interactive Launches Micro-Wedding Lead Generation Service With Guaranteed Leads
Lodging Interactive and Commingle:Engage | September 22, 2020
PARSIPPANY, NJ – September 22, 2020 - Lodging Interactive, a full-service digital marketing, social media engagement, and reputation management agency exclusively serving the hospitality industry, today announced the roll out of its micro-wedding lead generation service for hotels. The service has been developed to target the fast-growing small wedding market which can provide immediate revenue for properties during the global pandemic crisis. “Micro-weddings are typically less than 20 guests and have a shorter and much more simplistic timeline. Most have a quick ceremony and a casual and relaxed reception,” said DJ Vallauri, Lodging
Jonas Chorum Announces Integration With Whistle Guest Messaging Platform
Jonas Chorum | September 22, 2020
Phoenix, Arizona – September 22, 2020 – Jonas Chorum, a suite of streamlined, intuitive, and flexible property management solutions, announces a direct integration with Whistle, the leading hotel and guest messaging platform. With this integration, Jonas Chorum clients will be able to leverage two-way text communication with guests throughout the duration of their stay. “We are delighted to announce this integration with Jonas Chorum, which provides an enhanced and streamlined messaging experience for Chorum clients,” stated Christopher Hovanessian, Co-Founder and CEO of Whistle. “As the importance of mobile communication continu
Nomadix Offers Only Hospitality Gateway to Earn IPv6 Certification
Nomadix | September 22, 2020
Future-Proofing Network Connectivity and Reliability in Hospitality and MDU Markets LOS ANGELES, Calif. – September 22, 2020 – Nomadix Inc., an industry leader in hospitality and MDU technology, today announced its flagship gateways are the only hospitality gateways to earn the IPv6 Ready logo from the IPv6 Forum. This rigorous certification process with verification of more than 600 test cases validates functionality and interoperability with IPv6 and equipment commonly used in ISP, hospitality and MDU networks. With the growth of the Internet, influx of IoT devices and new standards pushing for migration to IPv6, Nomadix offers seaml