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Donohoe Hospitality Services Welcomes Dana English as Chief Financial Officer
Donohoe Hospitality Services | September 14, 2020
BETHESDA, MD – September 14, 2020 – Thomas Penny, III, President of Donohoe Hospitality Services, a division of Donohoe, today announced the appointment of Dana English as Chief Financial Officer (CFO). Ms. English joins Donohoe Hospitality from Real Hospitality Group (RHG) where she was CFO and led a team of 25 accounting professionals and was responsible for 110 branded and independent hotels. “Dana is an accomplished leader, and we welcome her experience and passion for excellence,” said Mr. Penny. “As we lead Donohoe Hospitality through one of the most challenging times in history, Dana will help strengthen our
Hotel Owners Should Think Like Institutional Owners in the Post-COVID Era
Akash Datta | September 14, 2020
By Akash Datta, Dipti Mohan As we all gradually get back to business one of the pertinent questions that is being asked is whether hotels can still be considered a good investment vehicle going forward. We believe the answer to be a big ‘yes’. It’s true that the demand will be subdued for the near to medium term, but the industry is expected to regain its 2019 glory in the next 2-3 years, and this is perhaps an opportune time to invest in hotels. However, hotel owners need to re-evaluate their investment objectives and don the hat of an institutional investor now more than ever. Hotel development costs and gestation periods are fa
Marin Management Appoints Pat Mitchell as President
Marin Management, Inc. | September 14, 2020
SAUSALITO, California (Sept. 14, 2020) — Marin Management, Inc., a California-based hotel management company, announced the appointment of Pat Mitchell as its president, following the retirement of founder John Manderfeld on Aug. 31. Mitchell most recently served as the company’s executive vice president as part of a year-long initiative to ensure a smooth transition to new leadership. Mitchell joined Marin Management, Inc. more than 15 years ago as regional manager and has risen steadily through the ranks to serve as director of revenue, group vice president and senior vice president. She has over 30 years of experience in the hospita
Construction Underway of Vīb Denver by TWC Management
Best Western Hotels & Resorts | September 11, 2020
Phoenix, Arizona (September 11, 2020) – Best Western Hotels & Resorts® announced today that the construction of its highly-anticipated Vīb property in Denver, Colorado is officially underway. Located at 3560 Brighton Boulevard in the River North (RiNo) Art District, Vīb Denver will have 140 rooms and be an optimal spot for travelers looking to explore the newly industrialized area. Vīb Denver will boast the modern amenities and energetic environment today’s travelers have come to expect from the brand, as well as unique design elements that compliment Denver and the RiNo district’s local flare. The hotel’s 365 degree roofto
Hyatt Regency Lanzhou Opens in China With General Manager Clavin Leow at the Helm
Hyatt Regency | September 11, 2020
CHICAGO (September 10, 2020) – Hyatt Hotels Corporation (NYSE: H) today announced the opening of Hyatt Regency Lanzhou. The 711-foot-tall (217-meter-tall) landmark beside the Yellow River is the first Hyatt hotel in Lanzhou, the capital of Gansu Province, expanding Hyatt’s brand presence globally in places that matter most to guests and World of Hyatt members. In what is considered a gateway to China’s west region, the hotel is designed for productivity and peace of mind through its anticipatory service for which the Hyatt Regency brand is known. Clavin Leow, general manager, Hyatt Regency Lanzhou said, “We are excited to bring the
How to Create a Forecast Plan for Hotel Businesses in Unknown Times
Global Asset Solutions | September 11, 2020
With the advent of the ‘new normal’, hotel owners and operators must begin considering the various financial and operational scenarios in their forecasts extending into 2021. Accurate forecasting is notoriously tricky, even in "business as usual" times. Often, some operators need more pressure to deliver detailed breakdown forecasts and they rarely extend more than three months in the future. The objective of a forecast plan is to ask the hotel operator to propose tangible actions: to increase the performance of specific areas of the hotel, to manage the production of the personnel, to schedule productive activities and to increase custom
McWHINNEY Opens Hyatt Place Boston/Seaport District in Massachusetts
Hyatt Place Boston Seaport District Leadership | September 11, 2020
CHICAGO (September 11, 2020) – Hyatt Place Boston/Seaport District opened its doors today, becoming the fourth Hyatt Place hotel in the Boston area. The new hotel features the Hyatt Place brand’s intuitive design, casual atmosphere and practical amenities, including free Wi-Fi and 24-hour food offerings, in addition to a curated art collection. Located just steps away from Boston’s Harbor waterfront, the 297-room Hyatt Place hotel is a collaborative effort with McWHINNEY, a national real estate investment and development firm. The project’s design team included local architect, Arrowstreet and interior design group, Group One Partners
Las Vegas COVID-19 Pandemic Update
Shannon S. Okada | September 11, 2020
By Shannon S. Okada The Las Vegas Convention and Visitors Authority (LVCVA) reported that the number of visitors to Las Vegas in June and July of 2020 totaled 2,503,100, which represented a 65.7% decrease from 7,293,300 visitors in June and July of 2019. Visitors to Las Vegas in the year-to-date period through July 2020 totaled 11,170,700, a 55.0% decline from the 24,825,500 visitors during the same period of 2019. However, visitor numbers increased 35.0% from June 2020 to July 2020. Las Vegas Visitor Statistics Source: Las Vegas Convention & Visitors Authority McCarran International Airport reported passenger traffic of 2,665