
Trending Stories
The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
CATEGORY NAME
Accor Bringing Fairmont Brand to Australia With 2023 Opening in Queensland
Accor | September 10, 2020
Australia, 10 September 2020 – Accor will bring the luxury Fairmont brand to Australia for the first time, with the announcement that the Fairmont Port Douglas is set to open in Far North Queensland in 2023. Set on the edge of two UNESCO World Heritage sites – the Great Barrier Reef and the Daintree Rainforest - the hotel has been sustainably designed to give back to the environment. “We are excited to bring the extraordinary Fairmont brand to Australia and are confident that Fairmont Port Douglas will deliver a new level of luxury and sophistication to one of the country’s most glamourous resort towns,” said Simon McGrath, Ch
Multi-Year Recovery Along With New Opportunities for the Travel and Hospitality Sector, Predicts HVS Global Leadership
HVS | September 10, 2020
DENVER, CO, September 10, 2020: HVS senior management across the globe hosted a webinar on September 8, 2020, to offer expert perspectives on key hospitality topics including how the COVID-19 pandemic has affected their respective regions and the kind of recovery hoteliers can anticipate, as well as the long-term changes the sector is likely to experience. Opened by CEO Stephen Rushmore and moderated by HVS London Chairman Russell Kett, the webinar also included a straw poll, in which 51% of the over 1,800 global participants said they expected RevPAR (rooms revenue per available room) to return to pre-COVID-19 levels during 2023, wit
More Than 50% of Global Destinations Are Easing Travel Restrictions – But Caution Remains
The World Tourism Organization (UNWTO) | September 10, 2020
A majority of destinations around the world (53%) have now started easing travel restrictions introduced in response to the COVID-19 pandemic. Though many remain cautious in view of the development of the pandemic, the seventh edition of the UNWTO “COVID-19 Related Travel Restrictions: A Global Review for Tourism” confirms the ongoing trend towards the gradual restart of tourism. Analysing restrictions up to 1 September, the research carried out by the United Nations specialized agency for tourism found that a total of 115 destinations (53% of all destinations worldwide) have eased travel restrictions, an increase of 28 since 19 July. Of
Will COVID-19 Be a Catalyst for More Hotel Mergers and Acquisitions?
Linchi Kwok | September 10, 2020
By Linchi Kwok COVID-19 has put many restaurants and hotels out of business. A recent example is the permanent closure of the iconic Hilton Times Square Hotel. Several restaurant chains recently rolled out new store designs to embrace the contactless self-service and delivery trends demanded by customers. Additionally, when more schools and businesses are reopening, the restaurant industry has already shown signs of recovery. There was a 2% increase in spending year-over-year in the week ending August 30. The outlook for hotels, however, is not as optimistic. The hotel industry is still struggling. According to the latest U.S. hot
IHG Signs With Tokyo Century Corporation to Open Hotel Indigo Karuizawa in 2022
IHG | September 10, 2020
InterContinental Hotels Group (IHG®) and Tokyo Century Corporation have signed a management agreement to open Hotel Indigo Karuizawa in 2022. Located in the mountains near Nagano, Karuizawa is a much-loved destination for Japanese and international travellers who appreciate outdoor activities, including golf and hiking, during its mild summers, and skiing and onsens (hot springs) during the winter. It’s also home to popular attractions such as the Kyu-Karuizawa old town and Karuizawa Prince Shopping Plaza. Hotel Indigo Karuizawa will draw on the story of the local neighbourhood to incorporate locally-influenced design and service, wh
Kana Hotel Group Opens Fairfield by Marriott Inn & Suites Nashville Near Vanderbilt
Fairfield by Marriott | September 10, 2020
Nashville, TN – September 10, 2020 – The 155-room Fairfield by Marriott Inn & Suites Nashville near Vanderbilt, Tennessee is scheduled to open on Thursday, September 10, 2020 with a new décor that provides guests with a feeling of warmth and calm while traveling. Located at 109 29th Ave N, the Fairfield by Marriott Inn & Suites Nashville near Vanderbilt will operate as a Marriott franchise, owned by Midtown Hotel Partners, LLC and managed by Kana Hotel Group of Knoxville, Tennessee. Located 3 miles from downtown Nashville, the Fairfield by Marriott Inn & Suites Nashville near Vanderbilt offers guests convenient access to
U.S. Travel Calls on Senate to Pass Relief Bill as Economy Loses Staggering $2 Billion per Day
U.S. Travel Association | September 10, 2020
WASHINGTON (September 9, 2020)—New data from the U.S. Travel Association underscores how a nationwide economic recovery will not be possible until Congress prioritizes emergency relief legislation for all segments of the travel industry. A staggering $360 billion—or $2 billion per day—has been drained from the overall U.S. economy since March as a result of decreased travel demand due to the pandemic, according to research prepared by Tourism Economics. The devastation has wiped out half of all travel-supported U.S. jobs—which prior to COVID-19 had provided employment for one in 10 Americans—between the onset of the pandemic a
Camelback Resort Appoints Francis Xavier Lake III as Vice President of Food & Beverage
Camelback Resort | September 10, 2020
TANNERSVILLE, Penn. – With over 20 years of corporate operations managerial experience in the hospitality industry, Francis Xavier Lake III has been appointed the vice president of food and beverage at Camelback Resort, a KSL Resort nestled in the Pocono Mountains, Penn. Lake will helm the culinary operations team – revamping the array of Camelback Resort dining venues including thematic positioning, menu development, procurement and staff needs. His experience in restaurant operations includes, most recently, serving as senior director of restaurants and bars for Diplomat Beach Resort – Curio Collection, based in Hollywood, Florida,