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Baird/STR Hotel Stock Index Jumps 19.0% in August
Baird | September 9, 2020
HENDERSONVILLE, Tennessee, and MILWAUKEE—The Baird/STR Hotel Stock Index jumped 19.0% in August to a level of 3,582. Year to date through the first eight months of 2020, the stock index was down 32.0%. “Hotel stocks significantly outperformed in August along with other travel-related stocks as investors cheered continued progress on the medical front and accommodative interest rate policies that are expected to be in place for the foreseeable future,” said Michael Bellisario, senior hotel research analyst and director at Baird. “Both the Hotel Brands and the Hotel REITs outperformed their respective benchmarks by more than 10 perce
Interstate Hotels & Resorts Appoints Jean-Charles Denis as Chief Operating Officer
Interstate Hotels & Resorts | September 9, 2020
Interstate Hotels & Resorts, Aimbridge Hospitality’s international division, has expanded its senior management team with the appointment of Jean-Charles Denis to the role of Chief Operating Officer. With a wealth of experience in the hospitality industry, Jean-Charles joins Interstate from IHG, where he held a variety of senior positions including Director of Operations, Vice President Commercial and Vice President Finance. Having been an owner and operator of his own portfolio of hotels, Jean-Charles brings a unique perspective to the newly created role, overseeing operations across all of Interstate’s 96 hotels in the UK, Ireland
When Surprise and Delight Becomes Surprise Without Delight
Shep Hyken | September 9, 2020
By Shep Hyken We’ve all heard the expression surprise and delight. The intention is that we surprise our customers with better-than-expected service. The result is that they are delighted. But what happens when the intended surprise does not delight? That’s exactly what happened to my friend and fellow professional speaker, Beth Terry. She has a three-bedroom home. The third bedroom is used as an office. She hired a cleaning service to clean her home, and specifically told them not to go into the third bedroom. She told the cleaning crew where she wanted them to focus their efforts for the time they were there. She also told th
SHVO Wins Approval to Move Forward With the Development of the Raleigh Masterplan in Miami Beach
SHVO | September 9, 2020
Historic Preservation Board approves restoration of the historic Raleigh, South Seas and Richmond hotels as well as construction of a new 175-foot residential tower. MIAMI, Sept. 9, 2020 - Real estate owner and developer Michael Shvo has won approval from the Historic Preservation Board (HPB) of the City of Miami Beach to move forward with the three-acre master plan development of The Raleigh Hotel, together with the South Seas and the Richmond, located on Collins Avenue and 18th Street in Miami Beach. The board approved The Raleigh Master Plan to fully restore the three properties and to unify them as one site in order to operate the
PM Hotel Group Expands Lifestyle Portfolio With Addition of The Westin Baltimore
PM Hotel Group | September 9, 2020
CHEVY CHASE, Md., Sept. 9, 2020 - PM Hotel Group today announces that it has been selected to manage the Westin Baltimore Washington Hotel, a 260-room property conveniently located near Baltimore WashingtonInternational Airport. "We are excited to expand our lifestyle portfolio with the addition of the Westin Baltimore. Now more than ever, strengthening our relationship with Westin- a brand whose core DNA is dedicated to wellness- feels like perfect timing as we move into the next phase of recovery for the hospitality industry," said Joseph Bojanowski, President of PM Hotel Group. "With an optimal location, this addition is indicative of
COVID-19: The Great Hospitality Reset
September 9, 2020
By Matthieu Mauguin Do you ever feel like time can go by at different speeds? While on vacation, an entire week may go by in a few hours, whereas at work, a bad day can sometimes feel interminable. This is often described as the elasticity of time which is strictly a matter of perception: your brain either produces stimulants which cause an overestimation of the flow of time, or depressants/anesthetics which have the opposite effect. However, in the last few months, it seems like this feeling took a literal turn. The COVID-19 outbreak warped the concept of time, both subconsciously and literally. Early 2020 already feels like a decade a
Radisson Hotel Group Signs Master Franchise Agreement With Atlantica Hotels in Brazil
Radisson Hotel Group | September 9, 2020
Minneapolis MN - September 9, 2020 - Radisson Hotel Group is proud to announce it has signed a Master Franchise Agreement with Atlantica Hotels in Brazil. The two companies have held a longstanding relationship for nearly 20 years. Atlantica Hotels was previously a licensee for Radisson Hotel Group’s brands in Brazil, including Radisson Blu, Radisson RED, Radisson and Park Inn by Radisson. The Master Franchise Agreement will cover all seven of Radisson Hotel Group’s brands. The signing of this agreement will extend this relationship for another 20 years while growing Radisson Hotel Group’s presence throughout the country. “After 20
Hyatt Opens Andaz Xiamen in South China
Andaz | September 9, 2020
CHICAGO (September 8, 2020) –– Hyatt Hotels Corporation (NYSE: H) announced today the opening of Andaz Xiamen in south China. Situated in the heart of Xiamen, within the mixed-use development of The MixC and close to Xiamen Botanical Garden, Andaz Xiamen is where old meets new and east meets west, weaving in the sights, sounds and tastes of its local neighborhood to create a dynamic environment and an immersive experience for guests. “We are extremely excited to celebrate the opening of Andaz Xiamen and announce the introduction of the inspiring and unscripted Andaz brand experience to this beautiful garden city, which marks the deb