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Highgate Opens New Tru by Hilton Orlando Convention Center
Tru by Hilton | September 3, 2020
ORLANDO, Fla., Sept. 3, 2020 -- Hilton's (NYSE: HLT) innovative hotel brand, Tru by Hilton, today announced the opening of its latest property, Tru by Hilton Orlando Convention Center. The 259-room hotel, located at 6461 Westwood Boulevard, is owned by Epelboim Development Group and managed by Highgate. The new hotel is conveniently located near the Orange County Convention Center and centrally located between Walt Disney World, SeaWorld and Universal. Tru by Hilton Orlando Convention Center promises guests a simplified and spirited stay, rooted in value. Developed from the ground up using consumer and owner feedback, Tru by Hilto
Tabcorp Park Inks Deal With Accor to Open Mantra Melbourne Melton Hotel at Home of Victorian Harness Racing
Accor | September 3, 2020
Accor, together with the owners of Tabcorp Park, announce the hotel at Victoria’s home of metropolitan harness racing has been rebranded to Mantra Melbourne Melton, under a franchise agreement. The 41-room hotel is set to become a destination of choice for racegoers, business travellers, sporting groups and families looking for convenient, contemporary trackside accommodation when it reopens to the public. With superb panoramic views over the racecourse, not only does the hotel offer the best seat in the house for Tabcorp Park’s weekly harness racing, it also boasts a selection of well-appointed guest rooms, including a mix of St
The New Inn at the Mission San Juan Capistrano Hotel Opens
The Inn at the Mission San Juan Capistrano | September 3, 2020
SAN JUAN CAPISTRANO, CALIFORNIA (September 3, 2020) – Inn at the Mission San Juan Capistrano, an Autograph Collection Hotel, opens its doors today in the storied city of San Juan Capistrano in Southern California. The hotel joins the brand’s diverse and dynamic portfolio of more than 198 hotels around the world that are independent, one-of-a-kind and champion values of vision, design and craft. Located in the heart of historic downtown San Juan Capistrano, just steps away from the awe-inspiring ruins of Mission San Juan Capistrano, Inn at The Mission celebrates the history and style of authentic California and balances new moments of d
Lotte Hotel Seattle Appoints Alexander La Motte as Executive Chef
Lotte Hotels & Resorts | September 3, 2020
SEATTLE, Wash. – September 3, 2020 – LOTTE HOTEL SEATTLE announced today the appointment of Alexander La Motte as Executive Chef. With over 15 years of culinary experience, La Motte will oversee the food and beverage operations for Lotte Hotels & Resorts’ newest hotel and third property in the United States. Under Chef La Motte’s direction, the hotel’s cocktail lounge and signature restaurant, Charlotte Restaurant & Lounge, will offer range of contemporary Pacific Northwest cuisine prepared using fresh, local ingredients. In his new role, Chef La Motte will use his extensive experience to tailor the hotel's culinary prog
The Aloft Denver North Westminster to Open in The Orchard Town Center
Aloft Hotels | September 3, 2020
Westminster, CO – September 3, 2020 – Aloft Hotels, Marriott International’s innovation incubator brand, built with a forward-looking lens and the infrastructure to experiment with emerging technologies, announced that the Aloft Denver North Westminster is set to open this Monday, September 7. The 120-room hotel located at 14780 Delaware Street will operate as a Marriott franchise, owned by 14780 Delaware 1 LLC and managed by Renascent Hospitality of Greenwood Village, Colorado. General Manager Tony Loos and Director of Sales & Marketing Katie Palmer lead the management team at the property. Located in The Orchard Town Center, 26
IDeaS Intern Program Makes WayUp 100 List in U.S. for Second Year
IDeaS | September 3, 2020
Hospitality technology leader supports rising talent through its extensive internship program MINNEAPOLIS—Sept. 3, 2020—IDeaS was once again listed in WayUp’s Top 100 Best Internship Programs in the United States. WayUp, the go-to job placement platform used by millions of early-career professionals, releases the top 100 internship programs each year. The companies that made the list were selected by a panel of industry expert judges and thousands of public votes. View the complete list here: https://www.nationalinternday.com/top100-2020. IDeaS U.S. intern program – Created in 2014, the IDeaS intern program continues to gro
Tourism Tidbits: Dealing With Difficult Customers and Situations in a Post-Pandemic World
Dr. Peter E. Tarlow | September 2, 2020
By Dr. Peter Tarlow Traditionally in most of the northern hemisphere the month of September is called the "dog days" of summer. The name derives from the fact that it is often too hot for even a dog to want to wander along the streets. During previous years, September was a time when people returned from vacations, schools reopened, and business returned to a more normal routine. The summer’s end was also high tourist season in much of the world.  The transition period between summer and autumn seemed to many to be a period of full airplanes and hotels and a period when travelers had frayed nerves. This description was the “then
The Roger Smith Hotel and the New Working-From-a-Hotel Model
Larry Mogelonsky | September 2, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Who is Roger Smith? As the hotel’s Director of Marketing and Co-Owner, John Knowles, jocularly explained during our time together, the enigmatic ‘Roger’ is many things to many people. The personified alias that has given this Midtown Manhattan property its name has always represented a place where great ideas are born and where bold actions are made reality. Now, however, the 136-room Roger Smith Hotel offers an archetypical example of a trendsetting post-Covid adaptation in a major urban center, and hoteliers would be wise to take note. Located at the corner of 47th and Lexin