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Hyatt Signs With Mani Brothers for Conversion of Travaasa Hana Into Hana-Maui Resort
Hyatt Hotels Corporation | September 1, 2020
CHICAGO - Hyatt Hotels Corporation (NYSE: H) announced today a Hyatt affiliate has entered into a management agreement with Mani Brothers Real Estate Group, a leading Southern California based full-service commercial property firm that owns and operates one-of-a-kind landmark properties, to rebrand the 75-room Travaasa HÄna into HÄna-Maui Resort, under the Destination Hotels brand. Offering a diverse collection of independent hotels, resorts and residences across North America, Destination Hotels properties are individual at heart yet connected by a commitment to embody the true spirit of each location. “Hyatt is excited to welcome HÄ
What Is Service Design?
EHL | September 1, 2020
With this in mind, service design can be applied to both new services and existing ones. Possibilities and opportunities for best-case-scenario service provision are analyzed and stakeholder expectations assessed. According to the Institute of User Experience Design, considerations of personas, the customer journey and touchpoints help feed into the ideal service provision outcome – for customers and service providers alike. This distinction between customers and service providers draws our attention to an important concept in service design: the differentiation between “frontstage†and “backstageâ€. As the terms suggest, the key
Federal Per Diem: Fiscal 2020/21 & Historical Trends
Chelsey Leffet | September 1, 2020
By Chelsey Leffet Government per-diem rates are set for a number of locations, many applying to multiple regions or localities in each state. A per-diem rate is made up of three components: a lodging allowance, meals allowance, and incidental expense allowance[1]; however, this article and the data presented below focus solely on the lodging allowance. The per-diem lodging rates, which provide a maximum amount that a federal traveler can reimburse, are based on the costs of mid-priced hotels, and are set annually by the U.S. General Services Administration (GSA). The following article examines the per-diem trends of the top lodging markets
Hilton’s Conrad Brand Resort Debuts in Mexico With Opening of Conrad Punta de Mita
Conrad Punta de Mita | September 1, 2020
Nayarit, MEXICO – September 1, 2020 – Mexico’s coveted Riviera Nayarit welcomes a bright new era in hospitality with today’s official opening of Conrad Punta de Mita – Hilton’s first-ever Conrad brand resort in Mexico, and the second Conrad brand property in the country. Situated beside the sparkling blue waters of the Pacific on a two-mile-long beach, the highly anticipated opening of the 324-key property invites travelers to discover contemporary luxury. “The opening of Conrad Punta de Mita marks an important milestone for Hilton, as we bring Conrad-level style, service and experiences to the sho
State of Hotel Industry Six Months Into Covid Pandemic
AHLA | September 1, 2020
Labor Day weekend hotel bookings down 66% compared to last year 4 out of 10 hotel employees not working with 65% of hotels operating below breakeven point Urban hotels impacted the most with crippling low occupancy rates at 38% Click here to download full “State of the Hotel Industry†report WASHINGTON (September 1, 2020) – The American Hotel & Lodging Association (AHLA) today released an analysis on the economic and human struggle of the hotel industry six months into the COVID-19 pandemic, with millions of employees still furloughed or laid off and travel demand lagging far behind normal levels.
Hyatt Regency Sofia Opens in Bulgaria
Hyatt Regency | September 1, 2020
CHICAGO (September 1, 2020) Hyatt Hotels Corporation (NYSE: H) today announced the opening of the first Hyatt-branded hotel in Bulgaria, Hyatt Regency Sofia. The 183-room hotel is ideally located in the heart of the capital on Vasil Levski Square and within walking distance of Sofia’s major tourist attractions and government institutions. The opening of the hotel marks an important milestone for Hyatt, thoughtfully growing its brand presence in Southeast Europe. The Hyatt Regency brand is designed for productivity and stress-free stays by offering seamless and personalized, high-touch experiences. The full range of services and ameniti
The Hotel Group, Along With Kauri Investments and Washington Holdings, Opens Hilton Garden Inn Redmond Town Center
The Hotel Group | September 1, 2020
SEATTLE, WA (September 1, 2020) — The Hotel Group (THG), a leading national hotel management and investment company, announced today the opening of the 177-room Hilton Garden Inn Redmond Town Center in Redmond, Washington. The Hotel Group manages the new property on behalf of Kauri Investments and Washington Holdings, and is THG’s sixth Hilton branded hotel in the Puget Sound. “The Hilton Garden Inn Redmond Town Center marks The Hotel Group’s 50th new hotel opening in our 36-year history,†said Doug Dreher, President and CEO of The Hotel Group. “THG is thrilled to work with Kauri Investments and Washington Holdings on this ne
Kimpton Hotels & Restaurants, Set to Debut in Two New Markets in October 2020
September 1, 2020
InterContinental Hotels Group® (IHG) will debut its luxury boutique brand Kimpton Hotels & Restaurants® in two new markets this October with Kimpton Shinjuku Tokyo opening on October 2, 2020 in Japan and Kimpton Bangkok Maa-Lai opening on October 1, 2020 in Thailand. The much-anticipated openings mark Kimpton’s expansion in Asia and rounds out the brand’s global presence in some of the world’s most exciting cities including London, Amsterdam, Barcelona and Taipei. Founded in 1981 by Bill Kimpton, Kimpton Hotels & Restaurants pioneered luxury boutique hotels in the US, delivering distinctive, design-driven hotels and award-w