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Study: 40% of Excess Unemployment Is in Leisure & Hospitality Sector
The U.S. Travel Association | August 12, 2020
WASHINGTON (August 12, 2020)—Faced with a fresh round of bleak employment data, the American travel industry is renewing its pleas for leaders in Washington to return to the negotiating table and finalize another coronavirus-related relief package—without which the prospects for an overall U.S. economic recovery look increasingly grim. A report prepared for the U.S. Travel Association by Tourism Economics finds a bevy of chilling jobs figures—and underscores the fact that an overall U.S. employment recovery will not be successful unless the hard-hit travel and tourism industry can be safely restarted: 40% of excess U.S. unemploy
Ten Ways to Boost Guest Confidence and Increase Loyalty Amid COVID-19
Amadeus Hospitality | August 12, 2020
Rethinking the guest experience, creating new standards, and committing to those standards will be vital in building future loyalists. COVID-19 has caused many to reflect upon the fundamental operations of our global society and our day-to-day lives, including the way we travel. In hospitality, many are wondering how an industry that is so reliant on personal interactions can recover from the crisis and earn back guest confidence. Moving forward, hotels that integrate the newest stringent standards into their operations – while also rethinking the guest experience – will be the first to see a positive revenue impact. Further emb
Minibar Systems Introduces SmartHands Elevator Hand Sanitizer Dispenser
Minibar Systems | August 12, 2020
[video width="600" height="338"" mp4="https://www.hotel-online.com/wp-content/uploads/2020/07/SmartHands_Elevator_Dispenser.mp4"][/video] Rockville, MD - Minibar Systems is pleased to announce our new SmartHands Elevator dispensers are now available for hotels and can soon be purchased online at SmartHands.MinibarSystems.com. The SmartHands™ elevator hand sanitizer works with the dispenser and contains 80% Ethanol Alcohol which exceeds the CDC standard and kills 99.99% of harmful germs and bacteria. Aloe vera leaf extract is added to help aid and moisturize skin after application. Please visit the website for add
InnVentures Appoints Kimberly O’Fallon as Chief Operating Officer
InnVentures | August 11, 2020
SEATTLE, Wash. – Aug. 11, 2020 – InnVentures, a leader in extended stay and select service third-party hotel management, is igniting its expansion strategy by naming 30-year industry veteran Kimberly O’Fallon as Chief Operating Officer. The placement supports the company’s growth plans for 2020 and beyond. “Promoting thought leaders such as Kimberly from within gives us a competitive advantage as her experience is unparalleled – holding almost every operations and sales related position within our organization during her 26-year tenure,” said Rob Dann, CEO of Development, InnVentures. “It’s this experience that will prope
Shangri-La Hotels in Hong Kong Appoint Two New General Managers
Shangri-La Hotels and Resorts | August 11, 2020
Hong Kong, August 10, 2020 – Shangri-La Hotels in Hong Kong are pleased to announce two new general manager appointments at Island Shangri-La and Kowloon Shangri-La in Hong Kong, effective August 1, 2020. Juergen Doerr has been appointed as the general manager of Island Shangri-La, Hong Kong, while continuing his role as vice president, operations (Hong Kong & Taiwan). Doerr has been with the group for over 21 years, previously holding the title of general manager at Kowloon Shangri-La, Hong Kong. In his new capacity, Doerr will oversee the daily operation of Island Shangri-La, Hong Kong including an extensive asset enhancement of th
TownePlace Suites by Marriott San Antonio Northwest at The RIM Set to Open in Texas
TownePlace Suites by Marriott | August 11, 2020
San Antonio, TX – August 11, 2020 – The TownePlace Suites by Marriott San Antonio Northwest at The RIM is set to open for business this Monday, August 17th. The new 109-suite hotel is built for travelers looking for a simple and friendly place where they can settle-in, keep their routine, and easily connect to the area. Located at 17934 La Cantera Parkway, it will operate as a Marriott franchise, owned and managed by Satesh Limited, LLC. All service team members are thoroughly trained on local knowledge and look forward to connecting guests to the local area. The hotel brand’s signature floor-to-ceiling TowneMap® also helps guests i
Knowland Announces 3-Part Webinar Series Entitled Gearing Up for the Road Ahead
Knowland | August 11, 2020
Aug. 11, 2020 - Knowland’s vice president of product, Kristi White will speak with special guests about strategies to help hotels plan for the future and grow group business during these difficult times. With guests from management companies and training executives to technology partners and meeting planners, Kristi will dive into real conversations dealing with the re-calibration of the industry and brainstorm on potential new strategies for hoteliers as we move through the one of the greatest business disruptions in history. Seats are limited and filling up fast for this important series and attendance is complimentary. The first
How Hotels and Resorts Are Stepping up Marketing as Travel Rebounds
NextGuest | August 11, 2020
As travelers become more comfortable with new safety protocols and practices around COVID-19, we’re seeing travel start to rebound around the world. According to STR, hotel occupancy has been slowly recovering, especially in the US and Europe. While the travel industry is not expected to return to pre-pandemic levels until at least 2022, current research shows that consumer sentiment towards traveling will continue to improve throughout the year. Yet due to the quickly evolving nature of the pandemic and the possibility of a second wave, this is subject to change. In the US, a recent spike in COVID-19 cases has resulted in a decline