
Trending Stories
The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
CATEGORY NAME
Ten Covid Features for Hotel Management Software
Larry Mogelonsky | July 1, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) The necessary response to the new viral sanitization guidelines stemming from the COVID-19 pandemic affect every department in a hotel. As you look to ramp up occupancy over the summer, incorporating all these new procedures without significantly increasing the cost of labor will require some major updates to your management software so that automation can handle much of the ‘grunt work’. Moreover, you want your teams to be able to get up to speed as quickly as possible and without any fears for their own safety or demoralization from all the new steps they have to remember. Fro
Virgin Hotels Nashville Opens Its Doors
July 1, 2020
Virgin Hotels has opened the doors at its newest property in Nashville. Located at the helm of Nashville’s historic Music Row neighbourhood, Virgin Hotels Nashville offers a one-of-a-kind hotel experience with multiple dining and drinking options including The Pool Club, Commons Club and Funny Library Coffee Shop. “We’re thrilled to officially open our doors in the Music City,” said Raul Leal, CEO of Virgin Hotels. “We’ve taken measures above and beyond our standards to ensure our guests will feel comfortable, safe and well taken care of while
The Siegel Group Nevada Acquires Two Budgetel Extended Stay Hotels in Alabama
The Siegel Group | July 1, 2020
LAS VEGAS - The Siegel Group Nevada, Inc., a real estate investment and management company, announced today that it had acquired two former Budgetel extended stay hotels in Birmingham, Alabama. These acquisitions increase the number of Siegel Suites® and Siegel Select® properties throughout the United States to 58 and mark the brand’s second and third locations in the Alabama market. These locations are in addition to the company’s sizable presence throughout Nevada, Arizona, Texas, New Mexico, Louisiana, Tennessee, Mississippi, Alabama, South Carolina and Ohio. “We opened our first Siegel Select location in Montgomery, AL just un
Serving Up the Future: Technology in F&B
July 1, 2020
By Kimberly Yoong Even as the adoption of high-end technology became increasingly prevalent across industries around the world, the hospitality industry had long resisted indulging in automation, insisting on the value of the ‘human touch’. But with COVID-19 concerns still rife, many hotels and restaurants have had to turn to technology, ironically, to keep the physical, human touchpoints to a minimum. In 2019 alone, the agri-food tech industry saw US $19.8 billion in funding, of which nearly 40% went to eGrocers (20%) and offsite retail and restaurant infrastructure (16%). And now with the pandemic making food delivery apps and onl
Wyndham Hotels & Resorts Grows La Quinta by Wyndham Brand Internationally
La Quinta by Wyndham | July 1, 2020
PARSIPPANY, N.J., July 1, 2020 - Wyndham Hotels & Resorts, the world's largest hotel franchising company with 9,300 hotels across approximately 90 countries, today announced plans to further expand its La Quinta® by Wyndham brand with the addition of two new hotels in Turkey: the 86-room La Quinta by Wyndham Giresun and the 175-room, La Quinta by Wyndham Bodrum. The new hotels join the previously announced 404-room La Quinta by Wyndham Istanbul Gunesli—the first La Quinta hotel to open outside of the Americas—and are the latest in a string of international signings and openings since Wyndham acquired the brand in May of 2018. E
Hyatt Centric Brand Expands to Minnesota With Opening of Hyatt Centric Downtown Minneapolis
Hyatt Centric Downtown Minneapolis | July 1, 2020
CHICAGO (July 1, 2020) – Hyatt Hotels Corporation (NYSE: H) today announced the opening of Hyatt Centric Downtown Minneapolis. Once known as the Minneapolis Athletic Club, the 154-room upscale lifestyle hotel with 22 suites is centrally located in the heart of Minneapolis, MN. The hotel features contemporary design, upscale guestroom and hotel amenities such as Drybar Buttercup salon-quality blow-dryers in each room, a state-of-the-art 7,000-square-foot fitness center with an indoor running track, a lobby bar and restaurant featuring American cuisine and private event facilities that can host up to 200 guests. Located in the city center of
IHG Opens ANA Holiday Inn Resort Shinano Omachi Kuroyon in Japan
IHG | July 1, 2020
ANA Holiday Inn Resort Shinano-omachi Kuroyon opens today 1 July in Nagano, Omachi city, combining international know-how and spectacular natural surrounds for an all-new resort experience. InterContinental Hotels Group (IHG®) today welcomes ANA Holiday Inn Resort Shinano Omachi Kuroyon, marking the first international resort in Shinano-omachi area and Japan’s second Holiday Inn Resort. Surrounded by the region’s rich nature, history and culture, the resort is located in the city of Omachi, with Nagano the closest major city – and the highest prefectural capital in Japan – lending its acclaimed mountain vistas, trails and untouche
Boutique Hotel Brand, Hotel Indigo®, Opens First Hotel in Cyprus
IHG | July 1, 2020
IHG® Hotels & Resorts opens the first and only branded boutique hotel in Cyprus - Hotel Indigo® Larnaca. Each of the hotel’s 40 bedrooms are all uniquely designed and inspired by Cyprus’s craft heritage with balconies overlooking the picturesque city of Larnaca. Just a five-minute drive from the airport, the hotel is centrally located in one of Larnaca’s most historic areas, near the church of St. Lazarus and close to Finikoudes and Mackenzie beaches. Within walking distance to the beach, the hotel combined two traditional Cypriot beach homes into a new hotel, marrying design elements from both old and new. The bedrooms have