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Quest Griffith and Quest Robina Adopt BeyondTV GuestCast™ to Provide Guests With Latest in Content Casting Functionality
BeyondTV | June 30, 2020
Quest Griffith and Quest Robina cater to guest desire for seamless and secure access to personalized content. MELBOURNE, Australia — June 30, 2020 — BeyondTV (BTV), a full-service provider of guestroom entertainment services and solutions for the hospitality industry, has announced the successful implementation of BeyondTV GuestCast™ at Quest Griffith and Quest Robina. Owned and operated under the Quest Apartment Hotels franchise, one of the largest and most successful apartment hotel brands within Australasia, Quest Griffith, located within the Riverina region, and Quest Robina, situated on Australia’s Gold Coast, represent a le
Small Island Destinations in Critical Need of Urgent Support as Tourism Plunges, UNWTO Warns
The World Tourism Organization | June 29, 2020
Without strong support, the sudden and unexpected fall in tourism could devastate the economies of Small Island Developing States (SIDS), the World Tourism Organization (UNWTO) has warned. Since tourism is a strong socio-economic pillar of many SIDS, the impact that COVID-19 is having on the sector places millions of jobs and businesses at risk, with women and informal workers the most vulnerable. In the second of its Briefing Note series on Tourism and COVID-19, UNWTO has highlighted the severe impact the pandemic could have on livelihoods in these destinations. According to the latest data from the United Nations specialized agency, touris
Fairfield by Marriott® Hotel Opens in Duncan, South Carolina Led by General Manager Shawn Kosloff
Fairfield by Marriott | June 29, 2020
Duncan, SC – June 29, 2020 – The 91-room Fairfield by Marriott hotel in Duncan, South Carolina has officially opened with a new décor that provides guests with a feeling of warmth and calm while traveling. Located at 149 Rogers Bridge Road, the Fairfield by Marriott Inn & Suites Greenville Spartanburg/Duncan will operate as a Marriott franchise, owned by Millennium Hotel Partners 2 and managed by Gibson Hotel Management of Knoxville, Tennessee. Located eight miles from Greenville Spartanburg International Airport, 11 miles from downtown Spartanburg and 18 miles from downtown Greenville, the Fairfield by Marriott Inn & Suites G
McNeill Hotel Company’s Hampton Inn & Suites South Columbia (MD) Opens Following Renovation
McNeill Hotel Company | June 29, 2020
Columbia, MD – June 29, 2020 – McNeill Hotel Company’s 124-room Hampton Inn & Suites South Columbia (MD) announced today that it is now open and ready to serve guests after having completed an extensive renovation. The renovation, which will be formally celebrated in the fall, involved both guestrooms and all public spaces and included new mattress sets and televisions in the guest rooms. The exterior of the hotel was also reimagined with new building paint, signage, and lighting. Hotel amenities include free breakfast, complimentary WiFi, indoor pool, a 24-hour business center and fitness center. Each guestroom includes luxury
Airbnb’s Adaptable Business Model and Cost-Cutting Measures Have Revived Hopes of a 2020 IPO, Says GlobalData
GlobalData | June 29, 2020
A few months ago, the chance of Airbnb’s planned IPO going ahead in 2020 was slim to none. As the COVID-19 pandemic swiftly ground domestic and international travel to an abrupt halt, travelers cancelled their bookings en masse and its host community looked to list their properties elsewhere. However, Airbnb’s recent performance means that a stock market launch is now once again a possibility says GlobalData, a leading data and analytics company. Ralph Hollister, Travel and Tourism analyst at GlobalData comments: “One of the first forms of tourism that has returned is close proximity domestic travel – or staycations. Airbnb’s nim
Short-Term Rental Occupancy in Nashville Showed Signs of Improvement in May
STR | June 29, 2020
HENDERSONVILLE, Tennessee—Nashville short-term rental properties showed significant improvement in May after the COVID-19 pandemic had led to down performance in April, according to STR. Occupancy for the sector increased 83% from April to May, reaching a level of 49.4%. In April, short-term rental occupancy fell to 27%. STR, the leader in global hospitality benchmarking and analytics, maintains the world’s largest hotel performance database. Nashville is the first short-term rental market where STR is expanding its benchmarking offerings via a pilot study. Included in STR’s short-term rental sample are both multi-family and singl
Eldorado Resorts Announces FTC Clearance for Pending Merger With Caesars
Eldorado Resorts | June 29, 2020
RENO, Nev. - Eldorado Resorts, Inc. (NASDAQ: ERI) (“Eldorado,” “Eldorado Resorts” or the “Company”) announced today that the Federal Trade Commission (the “FTC”) has accepted a proposed consent order, which concludes the FTC’s Hart-Scott-Rodino review of Eldorado’s pending merger (the “Merger”) with Caesars Entertainment Corporation (NASDAQ: CZR) (“Caesars”). The FTC’s acceptance of the consent order satisfies all required antitrust clearances for the Merger. The consummation of the Merger remains subject to the satisfaction of other closing conditions, including receipt of all consents and approvals from the
Hospitality Sector: Building Resilience in Uncertain Times
June 29, 2020
5 practical tips on how to build a strong operational infrastructure to cope with the unexpected. Hurricane Katrina, 9/11, climate change, COVID-19. From global pandemics to rising seas and terrorist attacks, tourism destinations and properties are highly vulnerable to uncertainties that can rock the world on a dime. Since mega-disruptions are increasingly frequent and unanticipated, hospitality businesses would do well to prepare for the worst with a comprehensive plan that details an immediate response to a crisis as well as addresses potential long-term challenges and plans. This way, whatever the crisis, the plans for addressing it in