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How Hotels Can Succeed in a Post-COVID World
HotStats | June 25, 2020
COVID-19 hit the travel industry like a tidal wave, and hotels have spent the past several months being tossed around like a cork. Now, for hoteliers, it's time to find the surface and start swimming. Make no mistake, hoteliers will need to adjust to a new normal going forward. But there are ways to power full steam ahead toward profitability. Here’s how hotels can succeed in a post-COVID-19 world: Construct a Recession-Proof Operation Hoteliers need to prepare for a bumpy ride. U.N. jobs reports put global job losses close to 200 million. Chances are that as things level off, many of those jobs will come back — but many won’t.
U.S. Hotel Profitability Improved in May, Limited-Service Properties Break Even at 45% Occupancy
STR | June 25, 2020
BROOMFIELD, Colorado—STR‘s latest monthly P&L data release shows U.S. hotel gross operating profit per available room down 110.1% in May. That percentage change was a slight improvement from April’s decline of 116.9%. Additionally, limited-service properties showed positive profitability on average when surpassing 45% occupancy. In a year-over-year comparison with May 2019, the industry reported the following: GOPPAR: -110.1% to US$-10.26 TRevPAR: -88.3% to US$28.62 EBIDTA PAR: -130.9% to US$-24.14 LPAR (Labor Costs): -69.5% to US$24.30 “Make no mistake, profits are still down significantly, and in many cases,
STR: Canada Hotel Results for Week Ending 20 June
STR | June 25, 2020
HENDERSONVILLE, Tennessee—STR data for 14-20 June 2020 shows Canadian hotel performance up slightly from previous weeks with the same significant level of year-over-year declines. In comparison with the week of 16-22 June 2019, the industry reported the following: Occupancy: -66.1% to 25.6% Average daily rate (ADR): -39.0 to CAD110.70 Revenue per available room (RevPAR): -79.3% to CAD28.33 The previous three weeks produced absolute occupancy levels of 23.6%, 22.2% and 21.4%. British Columbia was the only province to reach a 30% occupancy level (31.7%). Saskatchewan (27.9%), Manitoba (26.8%) and Alberta (25.2%) were th
Research Captures the Impact of COVID-19 on Travel Distribution Partners and Their Outlook on the Future
Travel Consul | June 25, 2020
NEW YORK (June 25, 2020) – During the weeks from May 11–25, 2020, over 900 travel executives (tour operators and agency owners) from the top tourism source markets participated in a global survey by Travel Consul, the leading international travel marketing alliance. The goal of this survey was to get a better understanding of the impact the COVID-19 pandemic has had on the industry, current needs and a view to what the future might entail. Here are a few highlights of the results: How destinations can support distribution partners in recovery When asked how destination organizations (DMOs) can best help travel advisors and tour operator
Ramada by Wyndham to Expand in Spain With Two Upcoming Hotel Openings in Madrid and Valencia
Ramada by Wyndham | June 25, 2020
PARSIPPANY, N.J. (June 25, 2020) – Wyndham Hotels & Resorts, the world’s largest hotel franchising company with 9,300 hotels across 90 countries, today announced the expansion of its Ramada® by Wyndham brand in Spain with the upcoming openings of Ramada by Wyndham Madrid Tres Cantos and Ramada by Wyndham Valencia Almussafes. Following the brand’s successful entry into Spain in late 2019 with Ramada by Wyndham Madrid Getafe, the two new properties are owned by Covivio, a leading European real estate operator, through its subsidiary Covivio Hotels, and managed by hotel management company Hotel Collection International. The hotels
U.S. Travel Responds to NY, NJ, CT Quarantine Policy
The U.S. Travel Association | June 25, 2020
WASHINGTON (June 25, 2020)—U.S. Travel Association Executive Vice President for Public Affairs and Policy Tori Emerson Barnes issued the following statement on the announcement that New York, New Jersey and Connecticut will impose a new 14-day self-quarantine requirement for visitors from certain U.S. states: "States imposing new travel restrictions is not the direction we want to be heading for jobs and the economy. Medical experts have said that it should be possible for travel to gradually resume in phases as long as travelers and travel businesses embrace guidance on good health and safety practices. At this stage there is no debate
Extended Stay America Opens Newest Location in Savannah, Georgia
Extended Stay America | June 25, 2020
Charlotte, NC, June 25, 2020 — Extended Stay America, Inc. (NASDAQ:STAY), the largest mid-priced extended-stay hotel brand, announced today the opening of the Extended Stay America – Savannah - Pooler hotel in Pooler, Georgia. The four-story 124-room property features complimentary Wi-Fi, premium cable, a STAYFIT fitness room, STAYCLEAN laundry room, and our signature spacious STAYPLAY lobby with additional vending options. The rooms include fully equipped kitchens with full-size refrigerators, stovetop, cookware, utensils, and dishes as well as pillowtop beds, recliners, spacious workspace, and television streaming capabilities. â€
Primland Appoints Isaac Olivo as New Executive Chef
Primland | June 25, 2020
MEADOWS OF DAN, VIRGINIA – June 25, 2020 – Primland, the boutique resort set on 12,000 acres of pristine Blue Ridge Mountains in Southwestern Virginia, announces today that Isaac Olivo has been named its new Executive Chef. A graduate of Le Cordon Bleu College of Culinary Arts, Olivo comes to Primland from Amorette, a fine dining restaurant in Lancaster, PA, where he was Executive Chef. He also brings over a decade of experience from Relais & Châteaux's Grace Mayflower Inn & Spa in Connecticut, The Peninsula New York, Jean-Georges in New York City and Chefs Michael Mina and Tom Colicchio. At Primland, Olivo oversees a foo