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LBA Hospitality Opens Courtyard by Marriott Hilton Head Island in South Carolina
Courtyard by Marriott | June 24, 2020
Hilton Head Island, SC – June 24, 2020 – Courtyard by Marriott Hilton Head Island opened its doors recently. Featuring an innovative lobby space as well as Courtyard’s latest contemporary room design, the new hotel provides flexibility and choices that allow guests to optimize and elevate their travel experience. Located at 79 Pope Avenue, the 115-room hotel will operate as a Marriott franchise, owned by Southeastern Real Estate Group and managed by LBA Hospitality of Dothan, Alabama. Situated in the heart of Hilton Head Island and just a short walk to the beach, the Courtyard by Marriott Hilton Head Island offers guests convenie
Survey: 70% of Americans Support More Economic Stimulus to Help Reeling Travel Industry Recover
AHLA | June 24, 2020
WASHINGTON (June 24, 2020) A new survey conducted by Morning Consult commissioned by the American Hotel & Lodging Association (AHLA) found that while Americans remain hesitant about traveling, they overwhelmingly support efforts by Congress to help the travel industry recover including helping hotels keep their doors open and bring back employees, as well as incentivizing Americans to travel again. With only 18 percent of respondents reporting taking an overnight trip since March, the devastation caused to the hotel industry is already nine times worse than 9/11, with more than 8 in 10 hotels having to lay off or furlough workers durin
Kimpton Cottonwood Hotel, Opening in August 2020, Appoints Executive Team
Kimpton Cottonwood Hotel | June 24, 2020
OMAHA, NE (June 24, 2020) – Kimpton Cottonwood Hotel, operated by Pivot Hotels & Resorts and opening August 2020 in Omaha’s Blackstone District, is pleased to announce the executive appointments of Mara Bouvier to General Manager and James Schelnick to Director of Sales & Marketing. Bouvier and Schelnick will join the leadership team to open the 205-room historic hotel and oversee operations for the eight-story property and its outlets, including a signature steakhouse and lounge, a French-inspired cafe, a resort-style swimming club and solarium, and more than 13,500 square feet of indoor and outdoor meeting and event space. B
Marriott International Announces Retirement of Tim Sheldon
Marriott International | June 24, 2020
Marriott International, Inc. (NASDAQ: MAR) today announced that Tim Sheldon is retiring from his role as President, Caribbean and Latin America in early 2021, following a 35-year career with the company. “Tim has been an integral part of Marriott over the past three decades and it is difficult to imagine Marriott without him,” said Dave Grissen, Group President, Americas. “He has truly shaped the organization with his entrepreneurial spirit, astute focus on key business drivers and warm leadership style that has inspired many. We will certainly miss Tim, but I know that this new chapter in his life will be as meaningful and dynamic a
StepStone Hospitality Promotes Blair Wills to President and CEO
StepStone Hospitality | June 24, 2020
PROVIDENCE, RHODE ISLAND (June 24, 2020) – StepStone Hospitality, a best-in-class management company specializing in hotel, restaurant, and renovation management, announced the promotion of Blair Wills to President and CEO. In this expanded role, Wills is charged with leading the team in maximizing value in StepStone’s existing management properties as well as the growth of the StepStone portfolio. Tom Russo will continue in his role as Founder and Chairman with a focus on strategic direction and development. “Over the past 10 years, Blair has been instrumental in guiding and implementing the growth of StepStone Hospitalit
The Brenton Hotel Introduces New Culinary Leadership Team
The Brenton Hotel | June 24, 2020
NEWPORT, RI (June 24, 2020) – Andy Ross, managing director of the Brenton Hotel, the new 57-room luxury boutique hotel on the harbor in Newport, RI, opening in July 2020, announced today the appointment of Kevin Wood as Executive Chef and Emily Brakenhoff as Food and Beverage Director. Executive Chef Wood is charged with developing the new hotel’s seasonal menus, as well as conducting day-to-day culinary operations of the main dining outlet the Living Room, in-room dining and catered affairs. Collaborating with Executive Chef Wood, Brakenhoff will cultivate the hotel’s beverage program, in addition to leading all front-of-house d
The Woodstock Inn & Resort Appoints Khim V. Neang as Spa Director
the Woodstock Inn & Resort | June 24, 2020
WOODSTOCK, VT (June 24, 2020) – The Woodstock Inn & Resort welcomes Khim V. Neang as the new Spa Director to the resort’s LEED-certified, 10,000 square foot Spa in Woodstock, Vermont. Neang will lead the day-to-day operations, implement strategic business and marketing plans, and lead a motivated staff to exceed guest expectations. “We are delighted to bring Khim V. Neang to the Woodstock Inn & Resort,” said John Hallowell, the President & Managing Director. “With a background as a massage therapist, human resources consultant, and spa director, she will bring valuable expertise and strong leadership skills to our
BLLA Collective: The Boutique Industry’s First Social Network
the Boutique & Lifestyle Leaders Association (BLLA) | June 24, 2020
LOS ANGELES (JUNE 23, 2020) -- Boutique Lifestyle Leaders Association (BLLA) unveils the BLLA Collective, the first social media platform for boutique hotels and businesses. BLLA Collective houses exclusive forums, messaging features, blog posts, activity feeds, and more for BLLA members with a BLLA Collective login. Users of the platform can post updates, such as articles and resources, and communicate with other boutique hoteliers and professionals as the industry adjusts to the post-pandemic landscape. “Just as boutique constantly innovates the hospitalit