Trending Stories
The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
CATEGORY NAME
Luxury Resort in France, Lily of the Valley, Selects Cendyn
Cendyn | June 23, 2020
With eInsight CRM, Lily of the Valley will benefit from a CRM and guest intelligence solution that allows them to learn more about their guests. Tuesday, June 23, 2020, London, UK – Cendyn, the leading innovator in CRM, sales, and revenue strategy for the hospitality industry, announces that Lily of the Valley has selected Cendyn to power CRM at their luxury resort in the South of France. With eInsight CRM, Lily of the Valley will benefit from a CRM and guest intelligence solution that allows them to learn more about their guests. Collecting data from multiple sources to provide an accurate, single source of truth for each guest, e
Jonas Chorum Announces Launch of Chorum Mobile in Partnership With Fuel
Jonas Chorum | June 23, 2020
Phoenix, Arizona – June 23, 2020 – Jonas Chorum, a suite of streamlined, intuitive and flexible property management solutions, announced the launch of Chorum Mobile in partnership with Fuel, a leading provider of software and marketing solutions for the hospitality industry. Under this partnership, Jonas Chorum will be selling Chorum Mobile, which is powered by Fuel’s mobile app technology featuring contactless check-in and digital key. As part of the partnership, Chorum Mobile will include the following: Mobile check-in and check-out within the mobile application. Digital key to unlock hotel
Horizon Properties Group Maintains Business Continuity With Aptech’s PVNG During CV19
Horizon Hospitality LLC | June 23, 2020
PITTSBURGH, June 23, 2020 – “I came onboard Horizon Properties Group in late 2015 and started to review cloud-based hotel accounting software systems. This was three years before the CV19 difficulty began. When we deployed Aptech’s PVNG Enterprise Accounting this February we did not plan for a pandemic, but PVNG has been instrumental in our business continuity because now we can oversee financial performance and effectively manage operations remotely,” said Joshua M. Morgan, CHTP, director of technology and infrastructure for Horizon Properties Group, LLC. Horizon Hospitality LLC specializes in hotel ownership, partner relationship
Hulsing Enterprises, LLC Partners With ProfitSword to Maximize Data Management, Business Intelligence and Strategic Planning Abilities
ProfitSword | June 23, 2020
PRAIRIE VILLAGE, Kan. (June 23, 2020) – ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has been selected by Hulsing Enterprises, LLC to implement ProfitSage, the industry’s leading performance data management, operational and financial reporting solution. A widely renowned hospitality and medical facility management company that oversees an array of major hotel brand locations across the US, Hulsing Enterprises can now leverage ProfitSage at each of its hotel properties to provide employees with real-time and granular insight into business performance. ProfitSage’s fully customizab
Seminole Hard Rock Hotel & Casino Hollywood in Florida Selects ASSA ABLOY Global Solutions to Implement Latest in Guest Security and Convenience ...
ASSA ABLOY Global Solutions | June 23, 2020
Stockholm – June 23, 2020 – ASSA ABLOY Global Solutions has announced the successful implementation of its advanced VingCard Essence and VingCard Signature RFID door locks at the Seminole Hard Rock Hotel & Casino Hollywood, Florida. A world-renowned integrated resort known for its hospitality and musical entertainment, Seminole Hard Rock Hotel & Casino Hollywood selected the stylish VingCard Essence to be implemented at its recently opened Guitar Hotel while ensuring the maximum safety of guests at The Oasis Tower with the installation of VingCard Signature RFID. Constructed to resemble back-to-back guitars, the 638-guestroom G
Clear Sky’s Beverage Inventory Control Software Implemented at the W Montreal Hotel
Clear Sky Software | June 23, 2020
CHARLOTTE, North Carolina – June 23, 2020 – Clear Sky Software, Inc. announced today that the W Montreal Hotel in Montreal, Canada recently completed the installation of its beverage inventory control software. The W Montreal selected Clear Sky Software to help control all beer, liquor and wine inventory. Called Clear Sky BEVERAGE, this system is a comprehensive, perpetual inventory system that tracks and controls all beverage products. Functions include purchasing, receiving, outlet transfers/issues/returns and physical inventory. Also installed is Clear Sky’s Interface to the HotShop Procurement System and Micros Simphony POS System.
New Data Shows Impact of COVID-19 on Tourism as UNWTO Calls for Responsible Restart of the Sector
The World Tourism Organization | June 22, 2020
As tourism slowly restarts in an increasing number of countries, the World Tourism Organization (UNWTO) has released new data measuring the impact of COVID-19 on the sector. UNWTO emphasizes the need for responsibility, safety and security as restrictions on travel are lifted. The Organization also reiterates the need for credible commitment to support tourism as a pillar for recovery. After several months of unprecedented disruption, the UNWTO World Tourism Barometer reports that the sector is beginning to restart in some areas, most notably in Northern Hemisphere destinations. At the same time, restrictions on travel remain in place in
Here’s How COVID-19 Has Altered USALI Financial Reporting
HotStats | June 22, 2020
By Tanya Venegas Occupancy decimation isn’t the only curveball COVID-19 has thrown at hoteliers. Turns out, accounting procedures have been hard to figure out as well. Enter the Financial Management Committee of the American Hotel & Lodging Association (AHLA), which is tasked with responding to inquiries regarding operational reporting under the Uniform System of Accounts for the Lodging Industry (USALI). They have now put forth guidelines concerning the reporting of alternative revenue sources and recording expenses rarely seen before in the lodging industry. In this blog, we will provide an overview of the reporting of COVID-