Trending Stories
The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences
Doug Kennedy | October 4, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
CATEGORY NAME
K Hotel Appoints of Noel Neo as CFO of K Hospitality and CEO of K Hotel Advisors
June 18, 2020
K Hospitality Pte Ltd (K Hotel), a Singapore-based hospitality firm with around 300 beds across six properties, has announced the appointment of Noel Neo as CFO of K Hospitality and CEO of investment advisory affiliate – K Hotel Advisors. Noel joins from Stewardship Asia Centre, a subsidiary of Temasek Holdings, and was previously research chief at the Asia Pacific Real Estate Association. He was earlier in his career with private equity fund manager – Pacific Star Holdings, and SGX-listed Pacific Star Development. Ken Cai, CEO of K Hotel, said “Noel has been consulting with us for a year and he was tremendously helpful in securin
How Rooms-Only Business Impacts a U.S. Break-Even Analysis
HotStats | June 18, 2020
When a golfer hits a wayward drive, it triggers what’s referred to as a provisional ball. A provisional is a second golf ball played by a golfer who believes his or her first ball (the stroke just played) may be lost, but not in a penalty area or out of bounds. A provisional is unlike a mulligan, which occurs when a golfer, unheeding of the formal rules of golf, replays a stroke — a do-over — but doesn’t count it against their score. One is within the rules of the game; one is outside it. In May, HotStats published one of its most highly engaged with pieces of content, titled: “Analysis: At What Occupancy Rate Can a Hotel Break E
The Top 7 Reports Every Sales and Catering Professional Should Be Using
Ryan Hamilton | June 18, 2020
By Ryan Hamilton, Co-Founder, SalesAndCatering.com and Bluebuzzard Technology Group For event planners and hoteliers, the days of manual reporting and venue management are long gone — or at least they should be. The digital age has ushered in an influx of automation, as hoteliers and venue owners leverage new-age sales and catering management technology to streamline their operational efforts and drive bookings. As we know, in the realm of sales and catering, smart data allows for smart decision making. However, if teams are inundated with data across multiple, siloed systems, they may not be able to derive the actionable insights nee
Tharaldson Hospitality Management Opens New Holiday Inn Express & Suites Las Vegas – E Tropicana
THM | June 18, 2020
Las Vegas, NV – June 18th, 2020 – Tharaldson Hospitality Management (THM) is pleased to announce the brand-new Holiday Inn Express & Suites Las Vegas – E Tropicana is opening today! This state-of-the-art Holiday Inn Express & Suites, located at 175 East Tropicana, features 121 all-suite rooms, along with great amenities such as free Wifi, complimentary hot breakfast at the Express Start Breakfast Bar, beautiful outdoor swimming pool, 24-hour fitness center, and more. Under its franchise agreement with InterContinental Hotels Group, THM will own and operate the property. This hotel is conveniently located right down the roa
HFTP International Hospitality Technology Hall of Fame 2020 Inductees Announced
HFTP | June 18, 2020
Hospitality Financial and Technology Professionals (HFTP®) is pleased to announce two champions of hospitality technology: Michael Blake, CAE and Henri Roelings as the 2020 HFTP International Hospitality Technology Hall of Fame inductees. Blake, CEO of Hospitality Technology Next Generation (HTNG), was recognized for his experience and leadership in promoting hospitality innovation and technology. Roelings, owner and CEO of HospitalityNet.org, was recognized for building a comprehensive digital platform for broad distribution of industry news and commentary. Both will be honored at the Hospitality Industry Technology Exposition and C
Stronger, Greener and More Innovative: The Future of Tourism in the Americas
The World Tourism Organization (UNWTO) | June 18, 2020
Ministers from across the Americas have met to map a course for the sustainable growth of the region’s tourism sector, a lifeline for many millions and a key driver of economic growth. Though kept apart physically due to the extraordinary circumstances, the 65th meeting of the World Tourism Organization (UNWTO) Regional Commission for the Americas saw Member States more united than ever in their determination to harness the power of tourism to recover from the economic and social impact of COVID-19 and drive future growth. The second of the UNWTO Regional Commission meetings to be held virtually, the high-level discussions were opened by C
STR: U.S. Hotel Results for Week Ending 13 June
STR | June 18, 2020
HENDERSONVILLE, Tennessee—U.S. hotel performance data ending with 13 June showed another small rise from previous weeks and less severe year-over-year declines, according to STR. 7-13 June 2020 (percentage change from comparable week in 2019): Occupancy: 41.7% (-43.4%) Average daily rate (ADR): US$89.09 (-33.9%) Revenue per available room (RevPAR): US$37.15 (-62.6%) “Powered by the slow and steady rise in weekly demand, the industry clawed its way above 40% occupancy,” said Alison Hoyt, STR’s senior director, consulting & analytics. “That was still down substantially from the comparable week last year (73.6%) b
STR: Canada Hotel Results for Week Ending 13 June
STR | June 18, 2020
HENDERSONVILLE, Tennessee—STR data for 7-13 June 2020 shows Canadian hotel performance up slightly from previous weeks with the same significant level of year-over-year declines. In comparison with the week of 9-15 June 2019, the industry reported the following: Occupancy: -68.0% to 23.6% Average daily rate (ADR): -39.8% to CAD108.23 Revenue per available room (RevPAR): -80.7% to CAD25.57 The previous three weeks produced absolute occupancy levels of 22.2%, 21.4% and 18.9%. British Columbia (28.1%), Manitoba (25.9%) and Saskatchewan (25.0%) were the provinces with occupancy at or above 25%. Vancouver (26.1%) was