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Tharaldson Hospitality Management Opens New TownePlace Suites Irvine Lake Forest
THM | June 12, 2020
Lake Forest, CA – June 12th, 2020 – Tharaldson Hospitality Management (THM) is pleased to announce the brand-new TownePlace Suites Irvine Lake Forest is opening today! This extended-stay TownePlace Suites, located at 23150 Lake Center Drive, features 112 all-suite rooms, along with great amenities such as free Wifi, free hot breakfast, outdoor swimming pool, fitness center, business center, and more. Each suite is also equipped with a full kitchen and every amenity guests could possibly need. Under its franchise agreement with Marriott International, Inc., THM will own and operate the property. This hotel is conveniently located rig
The Hotel Industry’s Post-COVID-19 Recovery Could Look Like This — or Not
HotStats | June 12, 2020
COVID-19 dealt the global hospitality industry a vicious blow. A Chuck Norris roundhouse kick combined with a Mike Tyson uppercut that left it immobile. The scores of hotel closures and staggering number of job losses are evidence of the pandemic’s pernicious impact on the industry. An overwhelming number of hotels have suspended operations because of lack of demand, while hotels that remain open are running bare-bone operations. Meanwhile, labor, which two months ago was the hotel industry’s biggest concern — finding it and paying for it — is no longer such a worry because there is hardly any of it left. In the U.S., leisure an
The Future of IoT Is at the Edge
Ian Millar | June 12, 2020
By Ian Millar One of the most prevalent trends in almost every industry is the internet of things or otherwise known as IoT. What a few years ago seemed futuristic; it is now becoming a reality. The Internet of Things (IoT) refers to the inclusion of connectivity in everyday devices that do not usually count with those capabilities; it allows us to turn appliances “smart” by enabling them to receive, send data and communicate with each other. This will significantly increase the quantity of data available to us as well as levels of automation. It will also enhance the control and monitoring we can exert on such devices. IoT will ultima
Proper Hospitality Set to Open Hotel June in Los Angeles
Proper Hospitality | June 12, 2020
LOS ANGELES - Today, Proper Hospitality co-founders Brian De Lowe and Brad Korzen announce the opening of their new brand venture, Hotel June, on Los Angeles’ Westside. Inspired by the soul and spirit of California and named to reflect new beginnings and a year-round summer sensibility, the first Hotel June property opens its doors on June 22, marking a new chapter for Proper. De Lowe and Korzen created Hotel June as an approachable lifestyle hotel –– a stylish and uplifting place that invites frequent stays for travelers while also offering an essential setting for locals to gather. That sentiment will be at the heart of subsequent Ho
Pulse Report: New Bookings Show Short-Term Resurgence
Duetto | June 12, 2020
The latest edition of our Pulse Report, which went live today, is showing us universally positive signs, with week on week increases in pick up for all four geographic regions we are tracking: North America, Latin America, EMEA and APAC. Today’s Pulse Report, which tracks data from the last two weeks of May, shows us an initial wave of growing consumer confidence. However, bookings remain predominantly short-term at present, with the majority of consumers booking for stays within a 30-day lead time. North America has seen strong growth in new bookings week on week. May 25-31 (week 13) saw a 31% increase in new bookings compared to
Hotels Welcome Travelers as California Reopens Friday
California Hotel & Lodging Association | June 11, 2020
SACRAMENTO, Calif., June 11, 2020 - Hotels throughout California will begin welcoming guests Friday as California counties lift travel bans for the first time since the COVID-19 outbreak in March. Under revised California Department of Public Health guidelines, all but seven of the state's 58 counties are permitting hotels to reopen this Friday and the majority of those are allowing individual and leisure travelers to stay at hotels. To ensure the well-being of guests and employees, hotels have implemented Centers for Disease Control and Prevention-backed health safety self-certifications programs, hotel-specific plans, and employee trai
STR: U.S. Hotel Results for Week Ending 6 June
STR | June 11, 2020
HENDERSONVILLE, Tennessee—STR data ending with 6 June showed another small rise from previous weeks in U.S. hotel performance. Year-over-year declines remained significant although not as severe as the levels recorded previously. 31 May through 6 June 2020 (percentage change from comparable week in 2019): Occupancy: 39.3% (-45.3%) Average daily rate (ADR): US$85.01 (-35.9%) Revenue per available room (RevPAR): US$33.43 (-65.0%) *Previous weekly U.S. weekly occupancy levels: 24-30 May 2020: 36.4% 17-23 May 2020: 35.3% 10-16 May 2020: 32.3% 3-9 May 2020: 30.3% 26 April - 2 May 2020: 28.8% 19-25 April
STR: Canada Hotel Results for Week Ending 6 June
STR | June 11, 2020
HENDERSONVILLE, Tennessee—STR data for 31 May through 6 June 2020 shows Canadian hotel performance up slightly from previous weeks with the same significant level of year-over-year declines. In comparison with the week of 2-8 June 2019, the industry reported the following: Occupancy: -70.3% to 22.2% Average daily rate (ADR): -42.2% to CAD105.92 Revenue per available room (RevPAR): -82.9% to CAD23.49 The previous three weeks produced absolute occupancy levels of 21.4%, 18.9% and 18.4%. British Columbia (26.7%), Manitoba (23.3%), Saskatchewan (23.1%), Ontario (22.4%) and Alberta (21.0%) were the provinces with occupancy of