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Routier Joins Volara’s Voice Hub to Expedite Two-Way Contactless Guest Communications
Routier | June 9, 2020
Integration partnership enables guests to speak commands using a Volara-powered smart speaker and receive staff replies or request updates via Routier MessageHub NEW YORK — JUNE 9, 2020 — Routier, an omni-channel hotel guest engagement solution that uses messaging channels such as SMS/text messaging, Instagram, Twitter, WhatsApp, WeChat, Facebook, Line, etc. to seamlessly connect guests to staff, has joined Volara’s secure voice integration hub. By combining Volara's conversation-management software with Routier’s guest-facing engagement solution, hotels will expedite two-way contactless communications between guests and staff ther
It’s Time to Invest in Your Employees’ Safety
Jay Reed | June 9, 2020
Ensuring a safe and confident workforce sets the table for a successful reopening; Hoteliers must do everything possible to reduce staff risk, so they want to return By Jay Reed It’s a dangerous world out there. New threats are making it challenging to reduce risks facing hotel employees. Even with heightened cleaning standards and sanitizing technology, it may be difficult to lure frontline workers – especially housekeepers – back to work. Think about it. There is no Coronavirus vaccine; those who return to work are doing so knowing that conditions are unsafe and that they can potentially get sick. As an industry, we need to rall
Restaurants Reopening: An Overview From Lausanne, Switzerland
Beatrice Venturini | June 8, 2020
By Beatrice Venturini & Dr. Reza Etemad-Sajadi On Monday 11th May, restaurants and bars were among the few public establishments in Switzerland allowed to reopen. The move was preceded by lengthy Federal Counsel regulations made available to all restaurateurs setting out the now rather familiar guidelines: 2m distances between tables, maximum 4 people at a table, strict hygiene measures, service staff in masks and required contact details of each customer. Some noise was made about whether the move had come too soon, since initially the Swiss government had suggested reopening around early June. But with the Swiss Germans claiming f
HotelAVE Projects New Cleanliness & Social Distancing Protocols Could Cost Hotel Industry $9 Billion Annually
hotelAVE | June 8, 2020
PROVIDENCE, R.I., June 8, 2020 - Hotel Asset Value Enhancement (hotelAVE), the premier hotel asset management company, today released its latest projections that offer significant insights to the anticipated costs that hotel owners and operators can expect to incur as they prepare to reopen. Post Script, hotelAVE's operational efficiency division, estimates that new cleaning protocols could potentially cost the hotel industry as much as $9 billion on an annual basis, based on factors such as the increased frequency of cleaning guest rooms and public spaces, new supply costs and reopening expenses. The projections were announced today by Mic
Savvy Travelers Booking 2020 Vacations, Travel Leaders Survey Finds
Travel Leaders Network | June 8, 2020
NEW YORK, June 8, 2020 - A Travel Leaders Network survey of nearly 2,700 frequent travelers found that half are starting to make finite plans for their next vacation or have already made plans, while the other half say they are dreaming of when they can travel again. Fifty percent of those surveyed said they plan to take their next vacation in 2020. "Traveling somewhere this year is on the agenda for many travel enthusiasts. These findings align with reports from our travel advisors who are seeing calls and bookings on the rise," said Roger Block, President of Travel Leaders Network. The surv
Midas Hospitality Opens St. Louis’ First Aloft Hotel
Midas Hospitality | June 8, 2020
(St. Louis, MO, June 8, 2020) Midas Hospitality – a leading hotel development, management and investment firm – recently opened the St. Louis region’s first Aloft hotel in the heart of the 200-acre Cortex Innovation Community. The “different by design” Aloft hotel by Marriott is located at 4245 Duncan Ave. and offers 129 tech-forward rooms with two meeting rooms and amenities that include an on-site fitness center, heated indoor pool, and the W XYZ®bar with outdoor seating overlooking the Cortex Commons open to the public. Urban-inspired design, accessible technology, and innovative programming centering on music, food and bev
WTTC Gives Global Destinations Stamp of Approval for Safety Protocols
June 8, 2020
London, UK: Major destinations around the world have signed up to the world’s first ever global safety and hygiene stamp, launched recently by the World Travel & Tourism Council (WTTC). The extensive endorsements have come from many major holiday destinations around the world, from Bulgaria to Turkey and Jamaica to Mauritius, among many others. WTTC, which represents the global Travel & Tourism private sector, designed the special Safe Travels stamp to enable travellers to identify destinations and businesses around the world which adopted its health and hygiene global standardised protocols – so consumers and holidaymakers
Hyatt Hotels to Unveil Restoration of Historic Architectural Landmark, Cook County Hospital
The Hyatt House and Hyatt Place Chicago Medical/University District | June 8, 2020
CHICAGO, IL (June 8, 2020) – Hyatt Place and Hyatt House Chicago Medical/University District, the first combined Hyatt Place and Hyatt House hotels located in Chicago, is set to open this summer in the Beaux-Arts classical-style landmark formerly the site of the remarkable 106-year old Cook County Hospital, at 1835 W. Harrison St. on the Near West Side. This 342,000 square foot adaptive reuse project, part of a $150 million multiphase plan spearheaded by Murphy Development and SOM, in a design-build collaboration with Walsh Construction, Wiss, Janney, Elstner Associates, Inc., and KOO, will also feature over 4,000 sq. feet of meeti