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Americans Look Forward to Traveling More When COVID-19 Restrictions End
Oliver Wyman | May 22, 2020
NEW YORK--May 22, 2020--As Memorial Day approaches, 60 percent of Americans surveyed are looking forward to traveling again. Americans aren’t alone – globally 56 percent of the 4,600 travelers surveyed plan to travel the same or more once COVID-19 travel restrictions ease and most want to travel by air according to consulting firm Oliver Wyman. Half of American survey respondents are waiting for their government or the World Health Organization to indicate when it is safe to travel. Only 20 percent are holding out for acquired immunity or a vaccine before traveling. “Though the timing of the return to travel is dependent on when g
Future for Independent Hoteliers Remains Uncertain, Says GlobalData
GlobalData | May 22, 2020
Due to the impact of COVID-19, major hotel chains such as Wyndham, Marriott, Choice, Hilton, IHG and Accor are set to expand at an even quicker rate when travel resumes, creating even more uncertainty for independent hoteliers, says GlobalData, a leading data and analytics company. These companies accounted for more than half of global branded hotel properties in 2018 (50.55%). Ralph Hollister, Travel & Tourism Analyst at GlobalData, comments: “The number of independent hotels has been shrinking in recent decades. By adopting an asset-light business model and introducing soft brands, major hotel chains have been constantly expanding
Have You Taken Your Team’s Temperature Lately?
Dr. Stefano Borzillo | May 22, 2020
Effective evaluation to ensure a well-functioning team in the workplace. By Dr. Stefano Borzillo Hospitality is typically founded on teams of individuals working together, not only for the high performance of their function but also for creating a positive experience for guests. We can see that F&B, front desk and housekeeping teams all have an effect on guests’ impressions of their hotel stay. Similarly, back office teams such as marketing, finance and revenue management contribute to the performance of the organization through smooth operations and raising brand awareness. Research has identified that the more effective the team
STR COVID-19 Webinar Summary: 5 Key Points on Europe Hotel Performance, 21 May
STR | May 22, 2020
Knowing you might not have time to watch our full webinars, we are pleased to continue our series of COVID-19 webinar summaries. In this latest edition, we talk performance in Europe. Barcelona: 96% of STR participating hotels closed The majority of STR participating hotels are closed across Europe. As of 30 April, Barcelona showed the largest percentage of closures (96%), followed closely by Madrid (95%) and Athens (92%). Moscow and Saint Petersburg closures, however, were the lowest in Europe, at 15% and 19%, respectively. Occupancy dropped in all countries in April As occupancy of open hotels in Europe has droppe
Marketing in Uncharted Waters – The COVID Era
Ajay Mehtani | May 22, 2020
By Ajay Mehtani It’s a tough world, a difficult & unprecedented situation as the hospitality sector is on a standstill globally! So, should Marketing Spends be put on hold during this time? Should we all go home and hope to return when demand picks? No. There is no denying the fact that this pandemic has affected all aspects of our lives and changed the way we conduct our businesses. The Marketing teams also need to embrace this change to make their content and messaging relevant for the current scenario. Some of the factors that the Marketing, Revenue & Sales Teams should consider during these unprecedented times include:
Enseo Launches enseoCONNECT Mobile Remote
Enseo | May 21, 2020
Web Remote enables guests to connect any device over any network to control their TV and smart hotel room Richardson, TX – May 20, 2020 – Enseo®, one of the fastest growing technology service providers in the U.S., will demonstrate its newest product, the enseoCONNECT™ mobile remote at Hospitality Technology Next Generation’s TechOvation Award Ceremony on Thursday, May 21st. EnseoCONNECT is a truly universal mobile remote that hotel guests use to navigate the TV and control smart devices in their room using their smartphone or tablet. EnseoCONNECT was designed by sister company, Catapult Technologies™, LLC, and is part of Catapu
CBRE Hotels Research Forecasts Full Demand Recovery by Late 2022
CBRE Group, Inc. | May 21, 2020
Revenue per Available Room Recovery Expected to Push Into 2023 Atlanta – May 21, 2020 – After suffering the greatest performance declines in the history of the U.S. lodging industry during 2020, the nation’s hotels will benefit from what is expected to be a relatively rapid economic turnaround in 2021 and 2022, according to the June 2020 edition of CBRE’s Hotel Horizons forecast report. CBRE foresees demand for U.S. lodging accommodations returning to precrisis levels in the third quarter of 2022. However, a lag in ADR (average daily rate) growth will stall the recovery in RevPAR (revenue per available room) until 2023. “Th
Hotel Industry Across U.S. & Canada Unite Around Enhanced Safety, Cleaning Standards
AHLA | May 21, 2020
WASHINGTON (May 21, 2020) – As states across the country navigate reopening and hotels begin to safely welcome back guests, the American Hotel & Lodging Association (AHLA) today announced that hospitality leaders across North America have endorsed Safe Stay, AHLA’s enhanced industry-wide cleaning guidelines. AHLA’s Partner State Associations, who represent the hotel industry in each state across the country, as well as leading hospitality organizations in the U.S. and Canada representing the depth and breadth of the hotel industry endorsed the new cleanliness guidelines which were developed by industry leaders and public health off