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Research Shows Strength of Tourism Sector’s Support for Workers and Communities
The World Tourism Organization (UNWTO) | May 13, 2020
As the sector faces up to an unprecedented challenge, the World Committee on Tourism Ethics (a subsidiary of the World Tourism Organization) has analysed the steps being taken by businesses and trade associations to mitigate the impact of the pandemic. Studying the actions taken by Private Sector Commitment to the Global Code of Ethics for Tourism (GCET) in 25 countries, the research revealed that, in spite of staff furloughs, employers across the sector are stepping up their support for workers and for communities. Tourism ‘going beyond its responsibilities’ Committee Chairman Pascal Lamy touched base with the GCET Signatories to learn
We’ll Be Stronger When This Is Over
Shep Hyken | May 13, 2020
By Shep Hyken I see light at the end of the tunnel. While we’re not back to “business as usual,” we are starting to see business reopen and adapt to a new normal. I’ve made many observations over the past couple of months, some of which have found their way into my weekly posts. Here’s another one: With the right attitude, we’ll be stronger when this is over. As I’ve mentioned numerous times in the past, I’m an optimistic, glass-half-full, batteries-included kind of guy. I was reflecting on how my thoughts differ from friends, colleagues, my siblings and even my kids. Was I born this way? Maybe, but I can think b
Hard Rock International (HRI) Acquires Full Intellectual Property Rights to Hard Rock Hotel & Casino® in Las Vegas in Deal With Juniper Capital
Hard Rock | May 13, 2020
HOLLYWOOD, Fla., May 13, 2020 - Hard Rock International (HRI) announced today that the world-renowned entertainment and hospitality brand has purchased all rights to the Hard Rock® brand and related trademarks in Las Vegas from Houston-based private equity firm, Juniper Capital, which purchased the Hard Rock Hotel & Casino® Las Vegas in 2018 from Brookfield Asset Management. The transaction allows HRI exclusive full rights to memorabilia, signage and merchandise, along with intellectual property rights for affiliated restaurant and entertainment trademarks and website domain names. Effective immediately, HRI and its affiliates will no
Boldly Getting Back to Business
Larry Mogelonsky | May 13, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Like most of you, I am chomping at the bit to get back to work. Ever the optimist, I want to see all of my clients’ properties start to churn their respective wheels of operation. But before we all flip the sign from closed to open, let’s stop for a minute and ask what this closure has taught us. There are great lessons here for every senior manager. I trust that you have spent some time reflecting upon what you would like to see, and less time rewriting your revenue forecasts endlessly without any meaningful purpose. There are numerous scenarios that have been written on how
Covid-19 Crisis Forces Hoteliers to Review Their Human Resources Strategies
Alex Sogno | May 13, 2020
By Alex Sogno Does the leisure and tourism workforce need to be rescued? Considering the industry contributes 10.4% of global GDP, supporting one in ten jobs on the planet [i], we can affirm that the tourism industry is one of the principal job providers. Furthermore, business recovery is expected to be slow: the UNWTO has estimated a 20%-30% global decline in international tourist arrivals [ii]. Major hotel chains are reducing their workforce. The business is performing 50% below normal levels in the European market and Asia Pacific, excluding China [iii] ; Marriott’s CEO Arne Sorenson said that the hotel business was running almos
Will COVID-19 Impact Hotel Business Insurance Claims?
Don Scaramastra | May 13, 2020
By Don Scaramastra As COVID-19 ravages our country and the world, perhaps no sector in the United States has suffered more than the hospitality industry. Government orders have effectively closed hotels and resulted in the widespread cancelation of meetings and events for the foreseeable future. While there is talk of “opening up” the economy, and while some states are taking measures to begin doing so, it’s unclear whether the public at large is ready to travel or meet in large groups anytime soon. For some hotels, help may be on the way in the form of business interruption insurance. This insurance is typically included in a p
Sojern Launches New Interactive COVID-19 Travel Insights Dashboard
Sojern | May 13, 2020
Real-time travel data provides travel marketers the tools needed to monitor travel demand and plan for recovery SAN FRANCISCO – May 13, 2020 – Sojern, a leading provider of digital travel marketing solutions, today launched a new interactive dashboard providing real-time COVID-19 travel insights. These insights will empower Sojern’s customers, partners and industry leaders to forecast travel demand and make informed decisions about market recovery. Sojern will be providing free and unlimited access to the public via the Sojern website, a service the firm has only ever provided to customers and partners. The dashboard, updated dail
Plotting (Literally) the Comeback for Hotels in a COVID-19 Environment
Dan Skodol | May 13, 2020
By Dan Skodol Plotting (literally) the comeback Hotels in North America and around the world are starting to look ahead to reopening their doors to guests. As we speak, from the smallest independent boutiques to the largest global chains, properties are formulating strategies for operations, marketing, revenue management, and many other areas in the context of a post-COVID-19 environment. Theories and forecasts abound as to what the actual ramp-up of business will resemble, with general agreement that companies should have plans in place for various scenarios. But looking at certain data now can help with understanding how and when s