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Latin America’s Hotel Construction Pipeline Remains Sluggish at the Close of the First Quarter of 2020*
Lodging Econometrics | May 13, 2020
May 13, 2020 – PORTSMOUTH, NH - In the recent Latin America Hotel Construction Pipeline Trend Report, analysts at Lodging Econometrics (LE) state that the total construction pipeline stands at 702 projects/124,050 rooms, down 2% by projects and up less than 1% by rooms, year-over-year (YOY). Projects presently under construction stand at 324 projects/57,193 rooms. Projects scheduled to start construction in the next 12 months stand at 203 projects/39,487 rooms and those in the early planning stage are at 175 projects/27,370 rooms. In the first quarter of 2020, 22 new hotels/3,825 rooms opened throughout Latin America, while new proje
Will They Hit the Road on Day One?
Mower | May 13, 2020
NEW YORK – May 13, 2020 – More than one in four U.S. adults say travel is among the activities they are excited to return to when experts sound the all clear on COVID-19 restrictions. But will they be ready to go on Day One? A survey by independent marketing, advertising and public relations agency Mower reveals that 60 days will pass before a majority of Americans will feel comfortable returning to most travel-related activities. Americans will be more inclined to take the wheel than take to the skies It will be Day 30 before half of Americans anticipate feeling comfortable taking a vacation by car and Day 60 before half will fly
Hotel Equities to Manage New SpringHill Suites by Marriott in Topeka, Kansas
Hotel Equities | May 13, 2020
TOPEKA, KS -- (May 13, 2020) -- Today, Atlanta-based hotel owner and operator Hotel Equities (HE) announced its selection as the management firm for the new-build Springhill Suites by Marriott hotel in Topeka, Kansas. The hotel is located at 29th & Fairlawn, with plans to open in October 2020. Klaton Hotels Topeka, LLC owns the hotel development and HE will operate the hotel upon opening. “We are proud to partner with the ownership group to bring this new Marriott property to the Topeka community,” said Joe Reardon, chief development officer for HE. “Our proven track record of providing quick ramp in market and superior returns
From Density to Distancing
H. Keith Thompson | May 12, 2020
By H. Keith Thompson, Principal Avison Young Hospitality Group Ten short weeks ago, business was about packing in as much density with as many people as possible. From hotels, conventions, sports venues, air travel, resorts, retail, and office buildings - down to going to a Costco. Now, ten weeks later, it is all about staying separate and distancing yourself from other people. How can this be possible? Because COVID-19 (‘CV”) has caused a shift in the paradigm of personal life and commercial life that no one saw coming. Ten weeks in, we now judge every face-to-face interaction differently than we used to. Behind closed doors, al
Hotels Count the Cost of COVID-19 Pandemic and Look to Remodel Business to Rebuild Consumer Confidence
HVS | May 12, 2020
By Russell Kett 12 May 2020, London: With much of Europe’s hotel sector still closed for business the industry faces a huge challenge to rebuild consumer confidence once Covid-19 lockdown restrictions start to lift later this year, says global hotel consultancy HVS London. Providing hotel businesses survive financially - utilizing a combination of rent and bank loan freezes, Government support, working with owners and furloughing staff - they also face the question of how long it will take for consumers to once again feel confident staying in hotels.< “When demand for hotels does start to return, whether that’s later this ye
New Alma Resort Welcomes Ingo Stöneberg as Executive Chef
Alma | May 12, 2020
CAM RANH, Vietnam (May 12, 2020) – A seasoned professional with almost two decades’ experience in luxury hospitality in Europe and the Middle East and a passion for teaching and mentoring others has been named Alma Resort’s executive chef. German national Ingo Stöneberg has joined the 196-pavilion and 384-suite resort overlooking Long Beach, on Vietnam’s Cam Ranh peninsula, to oversee its rich culinary landscape comprising 14 dining venues. Five restaurants including Italian, modern Asian and traditional Vietnamese dining establishments, three bars and a food court with an array of local and international cuisine are among venu
WTTC Unveils “Safe Travels” – New Global Protocols to Restart the Travel & Tourism Sector
May 12, 2020
London, UK: The World Travel & Tourism Council (WTTC) which represents the global Travel & Tourism private sector has unveiled a range of new worldwide measures to restart the sector. The measures have been designed to rebuild confidence among consumers so they can travel safely once the restrictions are lifted. The new Safe Travels protocols provide consistency to destinations and countries as well as guidance to travel providers, operators, and travellers, about the new approach to health and hygiene in the post COVID-19 world. The health and safety of travellers and workers is put at the heart of the new global protocols,
Forging the Future, BENCHMARK Takes the Risk Out of Meeting Planning; Launches the Meeting Accelerator Program
BENCHMARK®, a global hospitality company | May 12, 2020
The Woodlands (Houston), Texas, May 12, 2020 - BENCHMARK®, a global hospitality company, has officially launched its strategic recovery initiative that will support meeting planners and partners while forging new solutions for the industry’s future in a post COVID-19 world. In effect through March 2021, the far-reaching plan significantly mitigates the risk and uncertainty of committing to new meetings and events. To provide reassurance to corporate planners, the plan includes flexible short-term bookings, relaxed attrition and cancellation fees, and 100% credit given on re-bookings. Meeting spaces at Benchmark properties will be restru